AlliedBarton Reviews in Boston, MA

Updated July 4, 2014
Updated July 4, 2014
478 Reviews

2.5
478 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AlliedBarton Chairman, President, and CEO Bill Whitmore Jr.
Bill Whitmore Jr.
220 Ratings

Review Highlights

Pros
  • Allied Barton customers are the best, easy work (in 19 reviews)

  • work perks, decent pay, all over the nation (in 17 reviews)


Cons
  • The account managers aren't very qualified to head some of the accounts (in 37 reviews)

  • Operations managers, not much room for advancement the harassment recieved over and over again (in 9 reviews)

More Highlights

11 Employee Reviews Back to all reviews

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  1.  

    Very large, decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer/Receptionist  in  Boston, MA
    Current Employee - Security Officer/Receptionist in Boston, MA

    I have been working at AlliedBarton full-time for more than 3 years

    Pros

    Good account managers. They work with their employees and communicate with them well.

    Good pay for CLEARED supervisors and receptionists.

    Overtime is available for most accounts.

    Yearly raises.

    On the job training.

    Cons

    Ugly, old-fashioned uniforms.

    Low pay for uncleared accounts, which results in low quality employees and high turnover.

    Benefits are minimum and not great.

    Lack of trust between management and employees because of low-quality employee mistakes.

    Advice to ManagementAdvice

    Raise the pay just a bit so you can hire some good quality employees and reduce turnover.

    Offer some better benefits, like more vacation time and higher quality health insurance.

    Collect and consider some suggestions from lower level employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Same as the rest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Boston, MA
    Former Employee - Account Manager in Boston, MA

    I worked at AlliedBarton full-time for more than 8 years

    Pros

    From a Managers point of view in the Boston area:
    - Pay is fair. Essentially the same as other Contract companies but definitely not the lowest
    - Due to turnover there is a pretty high availability of jobs so lateral moves are easy and slightly higher paying accounts will open up.
    - District Managers are good, supportive and knowledgeable

    Cons

    - Regional staff is ruthless and intractable. Makes decisions without evaluating the impact on accounts. For example every contract is signed with 16 hours training available for the officer. Regional office requires CPR/1st aid plus terrorism training and an on-boarding class for a total of 12 hours of training. That leaves only 4 hours to learn the job site. They also require the completion of a series of online and open book classes that mean officers are required to read while on post, thus not providing good security to the client.
    - Company at all levels is not loyal. Account Managers and employees are frequently thrown under the bus to save a contract. Not moved elsewhere, actually fired whether they are guilty or not, even when its just a personality conflict.
    - Regional and District offices do not understand that they are support departments. Their constant meddling makes it near impossible for accounts to run smoothly. Thy also assign projects without stopping to consider the impact on field managers and line staff
    - Zero Account Managers have been promoted to a District position in the last 20 years
    - Nationwide transfers are near impossible to manage. Offices tend to support the local candidate regardless of the situation. (may or may not be bad...bad if you're the one trying to transfer)

    Advice to ManagementAdvice

    Start taking care of your managers. Realize that without them and the line associates you are unemployed. Understand that your job is to set direction and tone, not dominate the lives of your underlings.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Mismanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Boston, MA
    Current Employee - Security Officer in Boston, MA

    I have been working at AlliedBarton full-time for more than 3 years

    Pros

    The work is easy, the guests and tenants are generally easy going. Pay is great for the work.

    Cons

    The management is awful. They are vindictive and would rather you quit than transfer to another site. And you'll never get a promotion. Any time a position is open they hire from the outside and only publish an internal memo when they get no applicants.

    Advice to ManagementAdvice

    Stop squandering tomorrow for the sake of today. Because every few months there's a massive brain drain of talent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Security Officers are as important to upper level employees, high level clients, and cops as used toilet paper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Boston, MA
    Current Employee - Security Officer in Boston, MA

    I have been working at AlliedBarton full-time for more than 3 years

    Pros

    Good if your going to school
    Good if you need to learn social skills
    Hey beats being broke, in jail, or prison

    Cons

    Read the title again
    The people we "secure" pay our company for a service, so what happens when they are the reason why things are not secure or safe...
    Will Allied Barton tell the client they are wrong, will upper management, how about lawyers?
    No its always the Security Guards fault, because that is what keeps the clients happy and the money flowing to (more educated and deserving pockets), so enjoy living in hypocrisy. Your about as important as used toilet paper, and the industry hopes you remain clueless to your plight.

    Advice to ManagementAdvice

    You remain unforgiving, our plight not forgotten, and our fight to be expected... Security guards rise up and speak out!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Loyalty buys you nothing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Boston, MA
    Former Employee - Account Manager in Boston, MA

    I worked at AlliedBarton full-time for more than 8 years

    Pros

    In the position of Account Manger there is of course a steady paycheck and the freedom to operate the site as you see fit (within guidlines of course). Essentially you are allowed to run the site your way so long as it is within the bounds of the contract. The company becomes then, a resource rather than a watchdog. That freedom was good.

    The benefits are industry standard for Contract services. The Management plans were actually fairly good. The line officer offerrings were horific. So its a Pro if you are a manager and a con if you are not.

    Cons

    Absolutely no company loyalty towards anyone working in the field. The drawback to contract security companies is and always will be the fact that you are not important. You are a necassary evil and can be replaced by anyone they deem fit. After 9 years of loyalty to the company I was laid off for precisely 11 months and then rehired at a 30% reduction in pay and my benefits reset to zero. Isn't it interesting that the company standard is to reinstate employees to previous levels if they are rehired within a years time? After 1 year you start over. More fascinating is that I applied for equivalent positions 6 times in theat year and was never granted an interview.

    Advice to ManagementAdvice

    Line staff is important. Stop neglecting them! I left your company 2 years ago and remember exacltly how I was treated. Now you send sales force to my account to woo me? Really? Thanks for the free lunches but I need a provdor that treats it's employees humanely.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    great job, management sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Concierge  in  Boston, MA
    Current Employee - Concierge in Boston, MA

    I have been working at AlliedBarton part-time for more than a year

    Pros

    easy job, room for adavancement

    Cons

    account managers come and go, hard to build a relationship, bureaucracy style of management

    Advice to ManagementAdvice

    Stop using your position of power to make the rules

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Allied Barton's Copley Mall site is poorly run.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer  in  Boston, MA
    Current Employee - Security Officer in Boston, MA

    I have been working at AlliedBarton full-time for more than a year

    Pros

    They can give out a full time work schedule so if you really need the money it is a steady source of income.

    Cons

    This site is one of the lowest paid sites in the region to spite being one of the sites that requires the most amount of work.

    Advice to ManagementAdvice

    Show more appreciation for the security personal, and raise the hourly rate. If you do this performance should improve.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    ABSS Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Boston, MA
    Current Employee - Account Manager in Boston, MA

    I have been working at AlliedBarton full-time for more than 8 years

    Pros

    Large, networked company with many available resources. This company is competitive and willing to go the extra mile to get what the clients wants AND needs.

    Cons

    Being as big of a company that AlliedBarton is can at times take away the attention a manager needs to give the client so that they can meet the satisfaction of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Too Much Standing Without A Break

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Security Officer  in  Boston, MA
    Former Employee - Security Officer in Boston, MA

    I worked at AlliedBarton part-time for less than a year

    Pros

    Good pay. Easy work. Easy to move up ladder.

    Cons

    Long hours involving standing still, no breaks. Supervisors don't speak English well.

    Advice to ManagementAdvice

    Move officers around a bit. Standing still for 14+ hours with just a half hour break is terrible and probably unhealthy.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    it could be better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Security Officer/Receptionist  in  Boston, MA
    Current Employee - Security Officer/Receptionist in Boston, MA

    I have been working at AlliedBarton

    Pros

    Depending on the location, its a very relaxed, professional setting. Also depending on your duties they make sure you get your breaks, sometimes the job consist on a lot of standing and they make sure you are well rested.

    Cons

    very unfair on who gets what position. I and several other officers have been a float for six months where several full time positions i am available for has open and instead of offering the spot for us they hire someone brand new and train them.

    Advice to ManagementAdvice

    Your floats are the best workers you have, they know how every position work. Make sure to that they feel appreciated for what they do.

    No opinion of CEO

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