Allscripts Reviews

Current Employee – been working at Allscripts

Pros – Pretty good firm if you are interested in healthcare IT

Cons – Couldn't convert internship to a fulltime

Current Employee – been working at Allscripts full-time for more than 3 years

Pros – Great opportunities to learn the industry and be part of a big change. I like my managers and their vision as well as the company's overall mission.

Cons – Employee tracking (hours and projects) can be counterproductive and take away from your energy and enthusiasm.

Advice to Senior Management – Allow employees in certain positions to get out from the yolk of tracking every minute they spend on certain projects. Focus on outcomes and not inputs. Think of Google who allows their employees to spend at least 25% of their time on projects outside of their division.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Allscripts full-time for more than 7 years

Pros – Can work from home periodically
Strong healthcare footprint

Cons – Salary is middle of the road at best
Shiny-object syndrome
Sales team runs the organization

Advice to Senior Management – Continue to push for in-house products that fit a overall strategy instead of 3rd party back-room deals.

Yes, I would recommend this company to a friend

Current Employee – been working at Allscripts

Pros – Work flexibility, friendly people. Message from upper management is positive (but is not necessarily seen in the action of middle management).

Cons – Changes are poorly communicated. Large organization and often not clear who or what department is responsible.

Former Employee – worked at Allscripts full-time for less than a year

Pros – Good benefits such as medical, dental, vision. Vacation policy is fairly aggressive and you have opportunity to buy stock shares beyond six-month tenure.

Cons – You may be hired in at below market wage. Many in management are women, which does not bode well for males, small chance of promotion within first year and you may hit glass ceiling rather quickly if you get on the wrong side of management.

Advice to Senior Management – None really as they seem to have all the needed answers.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Allscripts full-time for more than 3 years

Pros – Despite some of the cons, allscripts still is a pretty good place to work. They really work with there employees to try to develop them. Everyone has a voice. They are family orientated and have a respectable concept of flex time. Pretty good benefits. Most every one is easy to get along with and respectable.

Cons – Very political - largely because everyone gets a voice. Rapidly changing culture. Annual reorganizations. Distant management. Sometimes the restructures mean that you "loose" a position on a product team. But.. the company does take the time to help you find another internal position.

Advice to Senior Management – When there are changes that significantly effect peoples position, it would be nice if you had some kind of an actual plan for the employees effected by the change. Maybe I'm just too simple minded, but saying something like "oh your product is canceled, good luck searching for a new job. Hope you stay with us". Is really terrible.

Yes, I would recommend this company to a friend

Current Employee – been working at Allscripts full-time for more than 10 years

Pros – above average pay, good benefits, casual work environment

Cons – management is prone to change at least twice a year

Advice to Senior Management – develop some consistency

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Allscripts full-time for more than 10 years

Pros – Former pros - it was a fun place to work, great education, good benefits.

Cons – Stop outsourcing!!!! It's a huge customer complaint - they cannot understand the various ethnicities, they feel like the support people are talking from a script and ultimately don't get resolution to their problem. Inability to use vacation time without real down time (if any at all), zero work / life balance, too many people paid for doing absolutely nothing, evident when customers don't even get a simple call back, far too much red tape and time consuming processes, the company ends up wasting valuable time to high salaried employees to go through the steps of processes.

Advice to Senior Management – Stop putting bandaids on every problem and start fixing them rather than putting a different spin on your messages to employees. Allscripts has a much valued product but you will continue to lose many customers based on the lack of support - sooner or later, you are going to run out of new customers to replace those that got fed up.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Allscripts full-time for more than a year

Pros – Employees at the company look out for each other, and are usually very helpful to help each other in difficult client facing situations, and to learn more about relevant corporate/ product/ industry information.

Cons – The products had weaknesses at times, and management/ developers did not incorporate the weaknesses as implementation/ smaller clients communicated potential improvements. Unless a big client demands, products did not look too strong (and front line employee had to face the customer frustration.)

The company also based evaluations on utilization, and assigned , thus implementation team members could not themselves affect the utilization matrix.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Allscripts full-time for more than 10 years

Pros – Invaluable experience over a 10 year career period. HR benefits are good but not great. Ability to create client relationships was positive.

Cons – Very poor management that does not treat all employees on a similar and fair playing level.
Management does not want to invest in employees and tuition reimbursement as a benefit is a joke. They won't even let you use it. Environment fostered does not support positive employee morale. After 10 years of employment, tenure was not recognized at all by anyone. Not even in paper form or an email. Client focus and needs are not #1. Compensation is not consistent across the board for

Advice to Senior Management – Listen (truly listen) to what employees have to say. It doesn't mean you have to agree, but sometimes your employees are your best asset and really and truly can make your jobs easier. Surrounding yourself with YES people is not the best way to create a positive team environment. When people say no or provide examples or suggestions for improvement, take that into consideration instead of writing them off without even finishing the conversation.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company