Allstate

www.allstate.com

Allstate Reviews in Charlotte, NC

Updated December 23, 2014
Updated December 23, 2014
1,429 Reviews
3.4
1,429 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
716 Ratings

Review Highlights

Pros
  • There is a huge emphasis on work/life balance in most departments (in 164 reviews)

  • Good benefits, good work-life balance, flexible work arrangements (in 69 reviews)


Cons
  • working on every weekend no time to spend with family work life balance sucks (in 26 reviews)

  • upper management likes the best (usually a friend or family member) (in 40 reviews)

More Highlights

62 Employee Reviews Back to all reviews

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  1. 4 people found this helpful  

    Strong benefits... moderate pay.... heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Representative in Charlotte, NC
    Current Employee - Claims Service Representative in Charlotte, NC

    I have been working at Allstate full-time (more than an year)

    Pros

    Heavy work load, Some customers will always be unhappy

    Cons

    Helping people, Busy all day

  2.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales Specialist in Charlotte, NC
    Current Employee - Direct Sales Specialist in Charlotte, NC

    I have been working at Allstate full-time (more than 3 years)

    Pros

    Managers are friendly. Work life balance ok

    Cons

    Pay is bad compared to other insurance companies. Changed bonus structure so bad that barely any one gets bonus. Everyone has to work saturdays. Other comps give 28 days PTO Nd benefits day 1. Here you get 12 days pto and benefits after 90 days to a year

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    claims adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Adjuster in Charlotte, NC
    Current Employee - Claims Service Adjuster in Charlotte, NC

    I have been working at Allstate full-time (more than an year)

    Pros

    This company is great for beginners, the vacation days are a plus and the benefits are not bad. The training program is also s plus.

    Cons

    The company is owned by shareholders so the salaries are very low compared to other insurance companies. The pay is not competitive

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good Entry Level Position

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Sales Representative in Charlotte, NC
    Current Employee - Insurance Sales Representative in Charlotte, NC

    I have been working at Allstate full-time (less than an year)

    Pros

    Salary, training and people who work there are supportive and friendly. Great place to go for a job without a degree and sales experience, or for someone fresh out of college.

    Cons

    They like to talk about how many opportunities there are to move up or around in the company, but you must be known and in the back pocket of some managers in order to do so. (Kissing butt is a good quality). The hours are terrible mostly 2nd shift and always working weekends. Their attendance policy is stricter than any company I've ever worked for. It sucks being hired near the holidays as well with little to no PTO given for new employees.

    Advice to ManagementAdvice

    Think about your employees lives. There isn't any balance for life/work. Make more opportunities for better shifts.

    Doesn't Recommend
    Negative Outlook
  6.  

    Don't apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Insurance Representative in Charlotte, NC
    Former Employee - Customer Insurance Representative in Charlotte, NC

    I worked at Allstate

    Pros

    They have a gym downstairs

    Cons

    Horrible pay, inconsistent time keepers, incorrect 0aychecks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Specialist in Charlotte, NC
    Current Employee - Claims Service Specialist in Charlotte, NC

    I have been working at Allstate full-time (less than an year)

    Pros

    Good management, positive environment, surprisingly not many rude callers!

    Cons

    Constant phone calls can be hard. Coworkers you call who are supposed to be "apart of the team" give you attitude for asking them to do their jobs, people expecting you to be able to do EVERYTHING.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    things are changing here, and not for the better!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Insurance Representative in Charlotte, NC
    Current Employee - Customer Insurance Representative in Charlotte, NC

    I have been working at Allstate full-time (more than an year)

    Pros

    Great benefits package, 401K match, and a pension plan

    Cons

    Work-life balance sucks! You will work each and every saturday, using your PTO days is so hard to do because almost everyday is blocked, high-volume calls even in the 4th quarter.

    Advice to ManagementAdvice

    Invest in your unlicensed reps. Offer a bonus structure or everyone else that hasn't already left for met life, will!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    Fantastic Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Claims Adjuster in Charlotte, NC
    Current Employee - Inside Claims Adjuster in Charlotte, NC

    I have been working at Allstate full-time (less than an year)

    Pros

    For an entry level job, in today's economy, this is great. The pay isn't the most, but it sure isn't the least. Management has actively coached and groomed employees here for success. The learning never stops. There are weekly classes that we attend to continue to review and learn new topics. Our VP came to our office a few weeks back and just sat and talked with us about what we did and didn't like. How often do you get your VP to come hangout while wearing jeans and just say whatever you feel? I would imaging, not very often.

    Cons

    I honestly can't say one bad thing about Allstate. I am not saying it is perfect and it's the best. However, if you sit and think about what work could be like, versus what it is actually like, I see no reason to complain. My worst day at Allstate is worlds better, than my best day at previous jobs. Be humble, work hard, and you will do great.

    Advice to ManagementAdvice

    Continue cultivating a wonderful environment.

    Recommends
    Positive Outlook
  10.  

    Not the company it was when I started 25 years ago, horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at Allstate full-time (more than 10 years)

    Pros

    Good benefits, flexible schedule. Decent pay, above average PTO time. Still has an employer funded pension and company matching 401k

    Cons

    Does not care about employees or customers. Sends work overseas with disastrous results and leaves it there & continues to send more. Management is a bunch of liars. They will lie to your face & not think twice about it.

    Advice to ManagementAdvice

    Put quality of service and work above saving a dime. Doing things the ethical way can only help in the long run. And teach management that bold face lying is never acceptable.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    just okay company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Charlotte, NC
    Current Employee - Customer Service Representative in Charlotte, NC

    I have been working at Allstate full-time (more than 3 years)

    Pros

    benefits start on day one

    Cons

    working on every weekend no time to spend with family work life balance sucks

    Doesn't Recommend

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