Allstate Reviews

Updated July 28, 2015
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3.4
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Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
806 Ratings

Pros
  • This provides for a great work life balance (in 164 reviews)

  • Good benefits for remote employees (in 69 reviews)

Cons
  • Flexible time but hard work life balance (in 26 reviews)

  • Many reorganizations in upper management (in 40 reviews)

More Pros and Cons

1,689 Employee Reviews

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  1. Featured Review

    Allstate Internship Program

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Integrated Marketing Communications Intern in Northbrook, IL
    Former Employee - Integrated Marketing Communications Intern in Northbrook, IL

    I worked at Allstate

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Real-world business application Competitive hiring process Hands-on work Interns are treated like they are full-time employees instead of just being there to staple papers

    Cons

    Overall, the experience was nothing but beneficial for me. I learned in-depth about the business and developed as a professional.

    Advice to Management

    Continue to provide interns with the opportunity to work on real projects. The accountability is important for development of employees.


  2. Receptionist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate full-time

    Recommends
    Recommends

    Pros

    Easy to learn. Great office experience for those coming into the workforce. Great Hours.

    Cons

    Low-Pay with No Benefits. Not-Challenging. Poor Career Opportunities. Not consistent in terms of work follow.

    Advice to Management

    Look at helping employees out with benefits...a company the size of Allstate, can afford to buy into much more affordable health insurance packages. It shouldn't be left up to the agency owners to look at small company plans, that are through the damn roof.

    Allstate Response

    Jul 29, 2015 – Employment Brand Manager

    Thank you for your feedback. We are sorry to hear that you have some concerns working for your employer, an Allstate agency owner. Our agents and their employees are a valued part of the customer’s ... More


  3. Helpful (2)

    Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good company to work for.

    Cons

    Rates were too high and I had a hard time writing business

    Advice to Management

    lower the rates to make Allstate is more competitive


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Summer Internship

    Former Employee - Intern in Northbrook, IL
    Former Employee - Intern in Northbrook, IL

    I worked at Allstate

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great organization that values all of their employers from managers to interns. I got a lot out of my internship experience; I learned so much at my time at Allstate. Awesome benefits and pay. Overall a great internship experience!

    Cons

    Not the most exciting place to work but it is an insurance company....


  6. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits package including PTO, health insurance, etc

    Cons

    Nothing stands out to me


  7. Commercial Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Service in Charlotte, NC
    Current Employee - Commercial Service in Charlotte, NC

    I have been working at Allstate full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work with business owners and agents instead of the public. Pay is good for the work and it's a growing department so room for promotions (they say). Management can be solid and they tell you what the story is. Seniors and experienced coworkers really try hard to help when you can and really seem to know what they are doing. Its much better than people down in claims or personal insurance service. The director or avp or someone big told us they had some bad claims and there is a hiring freeze and that the year will be tough... it sucks to hear but its good to know what is really happening instead of making crap up. They combined some departments together and made some computer program changes to work better with agents.

    Cons

    System is very backwards and hard to use. The company is no hiring right now because of claims making their budget flop. Some of the management need more training/came with no insurance experience. Agents are scared of the systems and the policies so you often find trash policies that need to be fixed. There is only one guy who really knows how insurance works while the rest just make guesses or call the underwriters which also guess or tell you they are too busy to help. even supervisors and managers either brisk away from customer questions or ask that other dude. but then allstate gets mad when they have claims and agents dont know how insurance works. everyone is overworked in other departments so its hard to ask for help or more than yes or no answers...if you don't tell them exactly what you need or how to do the job they push you off and do the bare minimum. trainers mean well but they prepare you for a lot of things you wont do and then things you will do they dont spend time on.

    Advice to Management

    Treat business as something you want to do instead of being an accessory to home and auto. You want us to be the classy service that makes us stand out from other companies but you're making business restrictions, taking away agents ability to service their stuff, refuse to hire replacement customer service reps, and have overworked service/sales/underwriters. like some others said..you are stuffed to the brim with work and will burst at the seams if you don't get enough help. You have a reputation for being hard to do business with and want to fix it, so put some money in and fix it! I hope this is just you guys trying to cut budget and will really get your stuff together next year. the more senior people sound like they are happy and its a rough patch, please be true!


  8. Agent owner

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Pros

    set own hours no boss

    Cons

    heavy responsibilities long hours at times


  9. Helpful (1)

    Claims

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Allstate full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, Excellent PTO. Dress is casual and lots of flex time. Great opportunities if you are willing to move out of state.

    Cons

    High turnover, high claim volume. PTO requests are based on seniority, extremely difficult to get holidays off. Hard to move up if you are not willing to relocate to other states. They tend to hire recent grads with little experience and poor work ethics, which leads to high turnover.

    Advice to Management

    Hire people with more experience, offer good employees incentives to stay with the company.


  10. Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Casualty Adjuster in Grand Rapids, MI
    Former Employee - Senior Casualty Adjuster in Grand Rapids, MI

    I worked at Allstate full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent work environment. Team oriented. Clear expectations and good work/ life balance

    Cons

    Sometimes there were arbitrary changes in Metricrequirements

    Advice to Management

    keep up the good work


  11. Helpful (2)

    Excellent opportunity for a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Allstate full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I've seen the highest ethical standards met by our officers. I've personally experienced a level of professionalism and patience as well as willingness to take anyone under their wing from high-level position holders within the company too - even after hours phone calls for mentor/mentee relationships - ASTONISHING and unparalleled. I started working for this company less than 5 years ago and I've received more opportunities than I can count - helping me to create a diverse knowledge base and make me a valuable employee. If you WANT to succeed, there's almost no way you won't. Dedication, determination, compassion and a passion for learning are good prerequisites for anyone working here.

    Cons

    Honestly the only con I can think of is that certain positions within the company involve a greater involvement in off hours than I think management realizes. There is a large number of a division of people that feel constantly overworked. It's the nature of the type of work unfortunately, but there is room for improvement for communication between leaders of people and the people who report to them about the fact that very few will ever feel like they AREN'T overwhelmed because of a process of how the system is set up for new and pre-existing work deliverables.

    Advice to Management

    Facilitate transparent constructive conversation between leaders of people and reporting employees who have workload concerns. Continual process improvement around a better way to deliver new work and manage existing work for employees working within the NextGen environment should be a priority.



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