Allstate

  www.allstate.com
  www.allstate.com
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Allstate Reviews

Updated October 1, 2014
Updated October 1, 2014
1,282 Reviews
3.4
1,282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
656 Ratings

Review Highlights

Pros
  • There is a huge emphasis on work/life balance in most departments (in 155 reviews)

  • Good benefits, good work-life balance, flexible work arrangements (in 65 reviews)


Cons
  • The work/life balance is sorely out of wack for exempt personal (in 20 reviews)

  • upper management likes the best (usually a friend or family member) (in 35 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Micromanaging

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate

    Pros

    The people you meet in the company are great.

    Cons

    Management speaks from both side of their mouth. Do really know where you stand. Work being outsourced,but more responsibility for USA employees.

    Advice to ManagementAdvice

    Allow your team members to grow and trust in their skills.

  2.  

    Imagine the biggest mistake in your life-now multiply that by 10- that's how bad it is at Allstate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent  in  Omaha, NE
    Current Employee - Insurance Agent in Omaha, NE

    I have been working at Allstate full-time for more than 10 years

    Pros

    The pro would be- that this gives you the kind of experience to know what company not to work for. And, that is Allstate Insurance as an agent.

    Cons

    Long hours, a difference in commission rates where independent agents get paid 50 percent more and really do own their book, and cannot be terminated with 90 days notice without cause.

    Advice to ManagementAdvice

    Treat captive agents like independents. Do not mandate hours at office, do not mandate rolling phones over to a 1-800 line that sells to your customers. Guess who doesn't get the commission.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Dead end job. Do no apply unless you want to be treated as a poor peasant!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processing Specialist  in  Diamond Bar, CA
    Current Employee - Claims Processing Specialist in Diamond Bar, CA

    I have been working at Allstate full-time for more than 3 years

    Pros

    Decent PTO and some benefits such as medical, dental and vision. That's it! Hourly pay sucks and does not adjust to the current market!

    Cons

    Everything, from the miserable pay to lame raises.. The claims department is poorly run because the so called supervisors can barely spell and write a good email. A lot of old people that is not willing to change or get updated with technology. Too much talking and trying to look professional when they supervisor do not even give a damn about helping their employees to succeed. How can a so-called big company like this be still in business treating their employees like crap? Allstate is just a marketing name.. behind the door, they are just terrible!

    Advice to ManagementAdvice

    Do not hire or promote any simple clown for a supervisor position. You might be a big company with a big name but the crappy hourly pay to your employees is sickening. Stop creating pointless goals for claims processors!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Hamster in a wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster  in  Columbia, SC
    Former Employee - Claims Adjuster in Columbia, SC

    I worked at Allstate full-time for more than a year

    Pros

    Great for building your customer service skills

    Cons

    too many to even list

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Rude awakening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Pros

    Great pay for entry level.

    Decent trainning and experience if you work on your own.

    Great place to start your career.

    Great colleagues who are helpful

    Cons

    Low raises

    Your peers, those who are also entry level, are usually hostile and easily threatend. They will step on you and stab you in the back without hesitation. They will lie and cheat just to get you introuble. Perhaps they hope they can get ahead.

    In IT moral is extrmemley low. Everyone is terrified of being fired. They will openly discuss their discontent. Usually the unrealistic goals bother them the most. Those who are good or have been insulted enough have already left.

    Managers lead by intimidation. They are unapproachable and fail to attend their own meetings.

    Allstate screams diversity and continuous improvement, yet Any attempt to question a methd or present an idea to improve is met with anger and being told you have no right to speak.

    So much red tape, any attempt to improve or change is blocked. Innovation is impossible

    Managers will ignore you and fail to follow up with you or help you. The recent reorgs have caused the managers to handle 3 or more jobs. Not only are they stressed, but they ignore everyone. Clearly good managers are leaving.

    You are expected to work extensive hours with no flex days. Any attempt to go around this is met with threats and intimidation.

     I am treated like an intern. Projects are jokes and are clearly run aways. My only work is busy work. What is most insulting is you clearly know all this, and yet they pretend like it is the most important thing.

    If it wasnt for the pay, id have already left.

    Advice to ManagementAdvice

    If you want to keep good employees around, treat them better.

    Promote more managers to balance the job load

  7.  

    sled dog

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims
    Current Employee - Claims

    I have been working at Allstate full-time for more than 3 years

    Pros

    free coffee,water and use of micro wave

    Cons

    at least in CLAIMS, they work you like a sled dog until you drop in the traces and then hire another dog to take your place at minimal salary...raises almost non existent...incentives ? if your unit does really well they may let you wear your Bears Jersey to work on friday... think the movie "Office Space" but without the laughs

    Advice to ManagementAdvice

    you cant serve 3 masters...return shareholder value,give your policy holders honest compensation and pay your employees fairly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    It wasn't a satisfying experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Northbrook, IL
    Current Employee - Project Manager in Northbrook, IL

    I have been working at Allstate full-time for more than 3 years

    Pros

    Work life balance could be improved

    Cons

    Limited career opportunities are in existence.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Absolutely horrible employer that fails on every conceivable criteria.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Accountant  in  Northbrook, IL
    Former Employee - Senior Accountant in Northbrook, IL

    I worked at Allstate full-time for more than 3 years

    Pros

    The Home Office in Northbrook is the country club with a strictly laid-back 9 to 5 hour work day because nobody cared about putting in extra effort to get ahead because it won't make any difference. Long coffee breaks in morning and afternoon and very long lunches, an hour or more as the multitudes leave for the restaurants or to catch a nooner. We used to go swimming and sunbathing in the summer. Nobody cared.

    Cons

    - Notorious for low pay, worst of all companies in the area.
    - No advancement. When potential promotion opportunity opens up they hire in from the outside.
    - Mundane, dreary, unchallenging clerical work that does not add to one's skills.
    - All employees considered expendable. Known as nothing more than a body shop.
    - Revolving door of capable people, the ones who stay are the otherwise unemployable drones, including managers and above.
    - Some offices are sweatshop: long grueling hours, salaried so no overtime, combined with low pay; while Home Office in Northbrook is the sleepy, lethargic country club
    - Bad attitudes pervade throughout entire company, especially among claims people who are evaluated on how low they can keep per-claim cost. I have had first hand experience with that as well.

    Advice to ManagementAdvice

    If you have Allstate insurance, please don't hit my car.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    anti diverse old timer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager  in  Northbrook, IL
    Former Employee - IT Project Manager in Northbrook, IL

    I worked at Allstate as a contractor for more than 3 years

    Pros

    9-5, baby boomer friendly, women don't have a chance [pun intended], your manager is nice but is constantly being nit-picked by their own and hence unhelpful.

    Cons

    Unethical, non-diverse, sick work environment, not women friendly, Lame management is incompetent, aggressive men oriented [wild west]. Watch out after you leave they will try and spoil your prospects everywhere else.

    Advice to ManagementAdvice

    pre-school days are over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Allstate is a true Nightmare!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate full-time

    Pros

    There are really no good reason to work with Allstate anymore. But you are unemployed take the offer BUT NEVER stop looking for some thing better.

    Cons

    Work load, local management and Sr. management don't care about the employees anymore and they LIE. Allstate has become the company from h*ll. Wages are very very very very low, benefits are ok but could be better. If you are new with the company you can forget about having Thanksgiving or Christmas off. Allstate just SUCKS!!!! oh and did I say wages are VERY VERY VERYLOW!....yep. So some may ask why am I still there? Well don't think I'm not looking every single day. When I started with this company the employees seem happy the employees really took pride in the company and what they do......Now you just trying keep your cool until 5:00 and hit the nearest BAR!

    Advice to ManagementAdvice

    Upper Management need to spend more time talking with the employees to get a true understanding of what is truly going on the offices and get your noses out the the shareholders butt!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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