Allstate Reviews

Updated April 18, 2015
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3.3
1,564 Reviews
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Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
775 Ratings

Pros
  • There is a huge emphasis on work/life balance in most departments (in 164 reviews)

  • Good benefits, good work-life balance, flexible work arrangements (in 69 reviews)

Cons
  • working on every weekend no time to spend with family work life balance sucks (in 26 reviews)

  • upper management likes the best (usually a friend or family member) (in 40 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (5)

    A place with many opportunities. Great Work/Life balance. Strong company that's only getting stronger.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Northbrook, IL
    Current Employee - Financial Analyst in Northbrook, IL

    I have been working at Allstate full-time (more than a year)

    Pros

    Work/Life is best in the industry. People are in general very happy at Allstate. Many employer sponsored events. Summer hours will generally be very flexible. Holidays and benefits are better than I have seen at many other companies. Allstate is a favorite of people with families and soon to be moms.

    Cons

    Management really tries to create opportunities for further advancement but there are times when there are none. If in an situation, your team/department is going through organizational changes, there is a big possibility you might have to quickly move on/out or you could either be put in somewhere or will have to leave. Very rarely does this happen though.

    Allstate Response

    Apr 6, 2015Employment Brand Manager

    Thank you for your input. Employee feedback helps us continue to grow and improve. Keep it coming! ^Jessica

  2. Claims

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Service Adjuster in Hudson, OH
    Former Employee - Claims Service Adjuster in Hudson, OH

    I worked at Allstate full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fellow employees are friendly to work with

    Cons

    Management is out of touch with it's employees, pay is terrible for the work being performed, major discrepancy between management and employees when it comes to acknowledgement and pay. Not everyone is treated fairly or the same by team leads and management.

    Advice to Management

    Get in touch with the employees, they know what's going on in that company. All management does is blindly make decisions behind closed doors without knowing what is best. Management will always tell you what they are doing, and how they are looking out for it's employees but it seems to be mostly lies.

  3. Good work/life balance and that is it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    work/life balance, able to work from home from time to time
    40-45 hrs a week
    average PTO

    Cons

    Salary, advancement opportunities, health insurance cost, amount of work

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Super Dooper mistake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Exclusive Agent in Omaha, NE
    Current Employee - Exclusive Agent in Omaha, NE

    I have been working at Allstate full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    You can shave some flexibility in your work hours as an agent, assuming you have staff. If you do not have staff, and leave your office for lunch, they can and sometimes have terminated agents.

    Cons

    Pay your captive agents like your independents. Captives get 9 percent, independents get 15% plus a loss ratio bonus that can exceed 10%. You get fired with 90 days notice. The company does not have to give a reason. You never own your book. They approve the buyer. If they do not approve the buyer, you are in a bad place with no recourse.

    Advice to Management

    Treat everyone the same. Do not do what you did in Omaha when you fired an agent while his wife was terminally ill.

  6. Helpful (1)

    Culture Shock

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims in Portland, OR
    Former Employee - Claims in Portland, OR

    I worked at Allstate

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good-ish benefits. Also, they are always hiring because new hires do not stay very long once they realize what a bad place it is to work at.

    Cons

    This company typically makes bad decisions in selecting managers, who are allowed to micro-manage & intimidate employees. If your manager doesn't care for you, don't count on raises or promotions. They are top-heavy and may have a few token minorities or females in mid to upper management, but to join even the lower management club it's pretty much who you know, not what you know or how well you do it. The corporate culture is all about being super-picky to the point of ridiculousness and setting unreasonable & unreachable goals to justify punishment for performance that will never be good enough.

    Advice to Management

    Stop spending millions on consultants and ask the people who already work for you how to improve things. Your own employees know much more than those pricey "experts." Realize that even though every other company is doing something (because the competition is hiring the very same consultants), their recommendations for "process improvement" are flawed and unrealistic. Would recommend the company terminate managers who have had multiple complaints and frequent turnover as clearly these managers are draining the company's profitability due to lost investments in training and talent acquisition. Flatten the corporate structure, allowing the company to have the budget to hire more employees to do the work. Having multiple redundant layers of managers micro-managing employees fails to add value to the operation in my view.

  7. Top-Level Management cares more about company than other employees and customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Specialist in Charlotte, NC
    Current Employee - Claims Service Specialist in Charlotte, NC

    I have been working at Allstate

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pretty good benefits. If you are cool with the management team, you will definitely move up in the company fast.

    Cons

    Managers do not help, Managers are barely with their actual teams, Timekeeping is constantly messing up people's pay checks, If you have not worked here for at least 5 years, you will feel unwanted, Training is not enough, They say they are not number based, but they really are, Regional Claims Leader does not care what anyone says if it doesn't benefit him, RCPS is not helpful at all. All of these things would explain why they are consistently dropping from the number 1 spot.

    Advice to Management

    I would give them advice, but it's not like they'll actually take it. I/m leaving this company within the next month.

  8. Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None that I can think of

    Cons

    Long hours and cold calling

    Advice to Management

    More involved in employees needs

  9. I worked at Allstate

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    none. Constant loss of benefits.

    Cons

    They will tell you you are independent to do as you want. They control you and set ridiculous sales goals with the worst rates.

  10. Does not offer any job or position security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Large company with a lot of different career options, good benefits.

    Cons

    Career and job security are sorely lacking. Reduction in force movements (RIFs) are done twice a year, at minimum, hitting various areas of the company. Company loyalty and hard work are not valued as those with these attributes are the most likely to be cut in RIFs. Outsourcing is abundant - offshore and onshore - and appears to increase each year to the point that the workforce can hardly be looked at as American...

    Advice to Management

    Listen with your ears and not your own managements' ear and direction. Get some backbone!

  11. Use for training if entry level to insurance then jump to a company that will pay you appropriately.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Service Analyst
    Former Employee - Claims Service Analyst

    I worked at Allstate full-time (more than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great training. Good support. Excellent co-worker assistance. Good tools to get the job done right. Good vacation time, 401k, pension.

    Cons

    Cheap company. Overworks employees. Too cheap to hire the appropriate amount of employees and does not pay competitive salary for positions. Hierarchy plays favorites and likes to enforce policies through fear tactics. No real opportunity to move up unless you relocate.

    Advice to Management

    Need to change your hierarchy for NY corporate office. Market claim managers completely disconnected from their frontline employees. Sooner or later the numbers will fall and truth will rise.

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