Allstate

www.allstate.com

Allstate Reviews

Updated January 29, 2015
Updated January 29, 2015
1,438 Reviews
3.4
1,438 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
721 Ratings

Review Highlights

Pros
  • There is a huge emphasis on work/life balance in most departments (in 164 reviews)

  • Good benefits, good work-life balance, flexible work arrangements (in 69 reviews)


Cons
  • working on every weekend no time to spend with family work life balance sucks (in 26 reviews)

  • upper management likes the best (usually a friend or family member) (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The PTO and the holiday lunch is the best thing about this job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Service Adjuster in Farmington Hills, MI
    Former Employee - Claims Service Adjuster in Farmington Hills, MI

    I worked at Allstate

    Pros

    The job itself is relatively easy. Click and drag. However you have to play the office politics to get ahead, no matter how hard you work.

    Cons

    The management gets reorganized at LEAST every six months. Management needs more training with what's currently happening. You have to move desks often. The work becomes boring and repetitive.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Draper, UT
    Former Employee - Anonymous Employee in Draper, UT

    I worked at Allstate

    Pros

    Location, Time schedule, Pay was great. good benefits

    Cons

    There are no cons whatsoever in this company

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    LOW PAY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Assistant in Hudson, OH
    Former Employee - Risk Assistant in Hudson, OH

    I worked at Allstate full-time (less than a year)

    Pros

    The benefits were nice, the people were friendly and the atmosphere overall was pretty positive. The PTO was excellent.

    Cons

    low, low, low pay. The hours were also terrible.

    Advice to ManagementAdvice

    Increase the pay to a LIVING WAGE in the RMBC. It is absolutely ridiculous how low the pay is in that department.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    There were very nice people that worked here. It was kind of like a family even though my time was very brief.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telemarketer in West Columbia, SC
    Former Employee - Telemarketer in West Columbia, SC

    I worked at Allstate part-time (less than a year)

    Pros

    I got to make my own hours, met some nice people, I helped a lot of people, and talking with people was fun as well.

    Cons

    I cannot really think of any cons except that I wish I was not let go from this company. I really had a good time.

    Advice to ManagementAdvice

    Think of ways to keep the little people around because they may become valuable to your company in the future.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Need to Get Competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auto Claims Aduster in Charlotte, NC
    Former Employee - Auto Claims Aduster in Charlotte, NC

    I worked at Allstate full-time (less than a year)

    Pros

    Time Off: 25 days off and 5 could be purchased with payroll deduction. This is the main reason people will stay in this job -- time off.

    Cons

    Workload completely unmanageable -- one claim taken from the list and another one pops up. I can't believe that this company treats employees this way. Salaries are at least $12K below competition for far more work as adjuster is responsible for all tasks and some tasks are not de-centralized to assist with work flow. Morale is horrible. The office is made up of people who have simply given up on improving their lives. 8 people in my unit left in the last year. Extreme politics in play.

    Advice to ManagementAdvice

    Come into the new age and pay employees more for there very hard work. Take action on the annual VOICE employee survey where it is abundantly clear that all of my comments are true. Reassess what you think is "good" performance -- there are many more things that people bring to the table than "metrics".

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Great because I had a way to make money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Beaverton, OR
    Former Employee - Customer Service Representative in Beaverton, OR

    I worked at Allstate

    Pros

    I got a paycheck, that was the only benefit from this job was the pay

    Cons

    Unrealistic expectations, no leadership or organization

    Advice to ManagementAdvice

    Management was awful, it was like a small child was running the office.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Always something to do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Livermore, CA
    Current Employee - Claims Adjuster in Livermore, CA

    I have been working at Allstate

    Pros

    Great training, good management, never be afraid to ask questions, and room for growth. Friendly environment and there is always something to do.

    Cons

    Job can be repetitive, cliques, favoritism, some mangers like quantity over quality.

    Advice to ManagementAdvice

    I didn't know that walking around and not doing your job results in raises, awards, and promotions.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Company don't care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at Allstate

    Pros

    Great training
    Great people
    That's it.

    Cons

    Pay doesn't equal the work
    The employees on the phone work every week but management has weekends off. Weekend ratio on the weekend 1:30.

    Advice to ManagementAdvice

    Management should work when there time works.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great opportunity to learn about insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Licensed Sales Producer in Libertyville, IL
    Former Employee - Licensed Sales Producer in Libertyville, IL

    I worked at Allstate

    Pros

    Hours, customer interaction, great coworkers

    Cons

    No benefits such as medical or dental, etc.

    Advice to ManagementAdvice

    Benefits would be a huge plus

    Recommends
    Positive Outlook
  11.  

    I loved working for Allstate insurance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant
    Current Employee - Administrative Assistant

    I have been working at Allstate full-time (more than a year)

    Pros

    Very great at welcoming you as family.

    Cons

    The customers can be rude.

    Advice to ManagementAdvice

    None whatsoever, I loved it.

    Recommends
    Positive Outlook
    No opinion of CEO

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