Allstate

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Allstate Reviews

Updated August 20, 2014
Updated August 20, 2014
1,245 Reviews

3.4
1,245 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
650 Ratings

Review Highlights

Pros
  • The work life balance is ok in some departments and under good managers (in 141 reviews)

  • My current department offers work from home once a week which is great (in 26 reviews)


Cons
  • The work/life balance is sorely out of wack for exempt personal (in 19 reviews)

  • upper management likes the best (usually a friend or family member) (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company, with tons of opportunity for advancement/career change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  Northbrook, IL
    Current Employee - Senior Financial Analyst in Northbrook, IL

    Pros

    Internal Opportunities
    Vacation Time
    Telecommuting Option
    Work Culture

    Cons

    Work culture differs by area.
    Not the most exciting work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work before they became obsessed with the stock price and outsourced everthing but claims overseas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Computer Operations Specialist  in  Irving, TX
    Former Employee - Computer Operations Specialist in Irving, TX

    Pros

    I enjoyed working at Allstate and would have never left if I was not outsourced out of my position. The people are great, and the technology was constantly evolving. Initially it was equally focused on the Customer, Stockholder, and Employee, and it was fun to work there, as there were frequent employee activities, rewards, and recognition. Regretably that changed to focus on just the Stockholder, and much of the fun dried up.

    Cons

    First came downsizing, and then offshore outsourcing, those who remained were double and triple tasked. Told their motivation to do a good job was to keep their jobs.

    Advice to ManagementAdvice

    The leadership from the Director level down is terrific, they listen, and care. Upper level management should be aware that if you value quality service for your customers, then you need employees that are invested in your success and not contracted outside the company overseas.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Challenging at best!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agency Owner
    Current Employee - Agency Owner

    Pros

    Good place to get a foundation for insurance

    Cons

    Management has too much input and little helpful information to contribute. Too many chiefs!

    Advice to ManagementAdvice

    More experienced management whom have experience in agency ownership or management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    claims service adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Adjuster  in  Macon, GA
    Current Employee - Claims Service Adjuster in Macon, GA

    Pros

    paid time off, benfits, training

    Cons

    appreaciation , work life balance

    Advice to ManagementAdvice

    stay professional. dont pick favorites

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Frustrating. I work in a fairly new agency. Not many people call in for quotes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Sales Producer  in  Chicago, IL
    Current Employee - Licensed Sales Producer in Chicago, IL

    Pros

    Challenging and gaining a wealth of knowledge. Consistent schedule. Comfortable office environment. Day goes by fast. Team based job.

    Cons

    Low pay. Very stressful. Goals are difficult to reach. No health benefits. Rude customers. Low morale. Boring office environment.

    Doesn't Recommend
  7.  

    It could have been worse, but they are denying potential to be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Processing Specialist  in  Indianapolis, IN
    Former Employee - Claims Processing Specialist in Indianapolis, IN

    Pros

    The benefits aren't bad, the pay is decent if you are a high performer with no bachelors. It can be a steady source of work. You don't have to worry about your appearance. Many people are friend;y

    Cons

    The management is passive aggressive and condescending. There is not a lot of opportunity to move forward, depending on where you start.

    Advice to ManagementAdvice

    There are components of the jobs that are unnecessarily stressful and since I have left the companies i have read that a lot of the call center practices are antiquated and ineffective. The way things are structured currently preys on people with low self-esteem, people with health problems and single parents. It has a nice veneer but whats under the hood needs to be improved if retention is to get any better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Claims adjuster trainee

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Easy to apply on line. Friendly all around. Good company financial

    Cons

    Not very organized. I have applied for a few different jobs over the year. Some of the jobs were canceled out and others they claim to be entry but really aren't. I have 15 years insurance sales

    Advice to ManagementAdvice

    Make sure you know what jobs you want filled before placing ads for employment. Had 2 cancel with in 24 of being posted

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Management leadership culture training

    Cons

    Benefits and coworkers are sub par

    Advice to ManagementAdvice

    Changes

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Excellent work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Project Manager  in  Northbrook, IL
    Current Employee - IT Project Manager in Northbrook, IL

    Pros

    Benefits are solid, culture is friendly, on-site gym, upscale cafeteria, opportunities to grow

    Cons

    Pay is below industry average, work is less challenging then desired, there is a lot of process but that is expected for a large company, work force cuts are more frequent than ever.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Enjoyed working at Allstate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Provided great exposure to Project Management

    Cons

    Nothing specific. I have enjoyed working at Allstate

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