Allstate Reviews

Updated July 2, 2015
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1,631 Employee Reviews

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  1. Claims Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay is competitive and environment is great

    Cons

    Call volume can be overwhelming at times


  2. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company good benefits for me and family

    Cons

    nothing bad to say has been a positive experience


  3. Happy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Honest, fair, altruistic, experienced, responsible, empathetic, genuine, efficient, equitable company. I like working there a lot and I plan to retire from this company

    Cons

    corporate, large, fragmented at times, overseas IT help that struggles with English, departments separated by state lines and not always aware of current local market

    Advice to Management

    Focus should stress the importance of the customer, and strive to deliver outstanding customer service - especially during claims when the customer needs us most - and not seek to put efficiencies before empathies.


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  5. Plenty of Options

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN

    I have been working at Allstate full-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is large enough that you have the ability to try out different jobs once your foot is in the door.

    Cons

    There is no sense of progress and accomplishment in your everyday work. The processes in place can be very inconsistent, and there is very little trust or communication between the various departments within the company throughout the claims process.

    Advice to Management

    Continue to encourage and invest in your employee's professional growth. Empower your employees to do their jobs without having to constantly come to you for authorization.


  6. Awesome Work Environment

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Allstate

    Pros

    Great place to work for!

    Cons

    No complaints to give to you.


  7. New Hire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Pros

    Great Onboarding process, and everyone is friendly and available for help when you need it. Train at your own pace, so you dont rush over anything and ask A LOT of questions.

    Cons

    Some of the training material is outdated


  8. Team Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Irving, TX
    Former Employee - Team Leader in Irving, TX

    I worked at Allstate (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent working environment. Management was always supportive of it's employees. Communication was always encouraged. I regret that I left the company. It was a bad decision.

    Cons

    I left due to limited advancement opportunities at the time.

    Advice to Management

    Provide more advancement or job enrichment opportunities for your employees.


  9. Gained useful knowledge of claims handling

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Analyst in Charlotte, NC
    Former Employee - Claims Analyst in Charlotte, NC

    I worked at Allstate full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great program for claims handling
    Processes that are in place are very efficient
    Training is effective

    Cons

    Low pay especially for the volume of claims
    Low incentives
    All moved to new depts are lateral with no pay increase
    No room for growth in this area

    Advice to Management

    None


  10. project/program/release manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Long Grove, IL
    Former Employee - IT Project Manager in Long Grove, IL

    I worked at Allstate (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Big corporation, a lot of opportunities to try different roles; a lot of flexibility including working 100% remotely.

    Cons

    If you work hard and being recognized for it, getting a high pay puts you on the list of first out during the reduction in forses

    Advice to Management

    value and retain good performing employees regardless of being highly compensated. they worked hard to deserve their pay.


  11. Claims Service Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay for repetitive job

    Cons

    Not enough variety, on phones for most of the day.

    Advice to Management

    Of more opportunities or higher pay.



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