Allstate

www.allstate.com

Allstate Reviews

Updated January 25, 2015
Updated January 25, 2015
1,430 Reviews
3.4
1,430 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Allstate Chairman, President, and CEO Thomas J. Wilson II
Thomas J. Wilson II
716 Ratings

Review Highlights

Pros
  • There is a huge emphasis on work/life balance in most departments (in 164 reviews)

  • Good benefits, good work-life balance, flexible work arrangements (in 69 reviews)


Cons
  • working on every weekend no time to spend with family work life balance sucks (in 26 reviews)

  • upper management likes the best (usually a friend or family member) (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great Co-workers but heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unrepresented Claims Adjuster
    Current Employee - Unrepresented Claims Adjuster

    I have been working at Allstate full-time (more than 5 years)

    Pros

    ample PTO time
    401k and pension
    employees are like family

    Cons

    work-life balance doesn't exist. I say this because your work load is so heavy, you have to spend lots of time away from your family and friends to keep up. there is a high turnover rate; employee's have been there either 1 to 2 years or 20 + years. meaning the new employees are not staying. management does a lot of micro managing. management doesn't focus on using your strengths for the best position; they will let you drown. It's all about #'s also, customers come second, and the employees are last. there is no consistency or trust in management. promotions are saved for favorites

    Advice to ManagementAdvice

    stop micro-managing. when times are difficult in the office, pitch in. stop being on the defense and listen to what employees have to say. be consistent.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Don't ask questions, just collect your check.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Service Specialist in Farmington Hills, MI
    Former Employee - Claims Service Specialist in Farmington Hills, MI

    I worked at Allstate full-time (more than an year)

    Pros

    Buying pto. Pretty much always left to your own devices.

    Cons

    Don't expect to move up. Just get slight raises every year.

    Advice to ManagementAdvice

    Learn how to manage

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    You're in Ok hands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Counsel in Baton Rouge, LA
    Current Employee - Staff Counsel in Baton Rouge, LA

    I have been working at Allstate

    Pros

    Computer system to keep you on task

    Cons

    Open air work environment not suitable for attorneys. Benefits are not competitive and neither is salary

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Decent opportunity, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Assistant in Hudson, OH
    Former Employee - Risk Assistant in Hudson, OH

    I worked at Allstate

    Pros

    The time off is standard for the industry, however difficult to schedule unless you have senority. Some positions offer flex time. Benefits were industry standard as well.

    Cons

    The pay is less than industry standard, but may be a good place to get your feet wet. Turnover is very high due to this. Difficult to get a promotion or raise unless you create a developement plan for yourself and jump through many hoops. Constantly changing job procedures.

    Advice to ManagementAdvice

    Increase pay to keep valuable employees and be consistent with company vision and focus.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Flexible schedule, terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Sales in Lansing, MI
    Former Employee - Customer Service Representative/Sales in Lansing, MI

    I worked at Allstate

    Pros

    Time off was easy to come by as long as you did your job. Pay was good.

    Cons

    The owner was always interested in the next big thing and never seemed to have his head in the agency. Responsibilities were piled on without and increase and compensation. no benefits.

    Advice to ManagementAdvice

    Give agency owners more regulations on running their agencies. You're an insurance company- offer benefits!

  7.  

    Enjoy working at Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Pros

    Enjoy working with people at particular agency

    Cons

    Balancing work/personal, constant deadlines, pressure

    Neutral Outlook
    No opinion of CEO
  8.  

    Treat Employees With Respect And Don't Ignore Problems

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Allstate

    Pros

    PTO time and the ability to adjust shift. Other than that there wasn't much that is all that great about the job.

    Cons

    Management in my department is inept and prefers to ignore problems than deal with them.

    Advice to ManagementAdvice

    Invest in employees that are competent and give work to them that is challenging.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Flexible on governing policies, unless it involves adequate pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Performance Engineer in Northbrook, IL
    Current Employee - Lead Performance Engineer in Northbrook, IL

    I have been working at Allstate

    Pros

    Flexible work arrangements
    Good benefits, including paid time off
    Some managers work to improve the careers of those they manage

    Cons

    Pay is still stuck in the "increase with loyalty/time spent with company" rather than the "pay top contributors top dollar to keep them."
    They continue to increase the workload but state they cannot increase the resource count.

    Advice to ManagementAdvice

    Put people before money and you will get your money's worth.

    Recommends
    Positive Outlook
  10.  

    Management expects a great deal out of entry level employees and the numbers mean everything.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Service Adjuster in Tigard, OR
    Former Employee - Claims Service Adjuster in Tigard, OR

    I worked at Allstate

    Pros

    Fast paced work environment. Opportunity for recognition and advancement if you do well.

    Cons

    High pressure from upper management

    Advice to ManagementAdvice

    Participate in actually handling claims.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Used to be a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Service Adjuster in Los Angeles, CA
    Current Employee - Claims Service Adjuster in Los Angeles, CA

    I have been working at Allstate

    Pros

    This company has strong interpersonal relationships with employees at the local level and good relationships with them. . Training is good, benefits are good overall , if you are mobile there are plenty of opportunities for advancement in claims. the 401K does have a match which is good and there are a good mix of investment choices.

    Cons

    Where to start. Gone are the days when the company truly cared about it's employees. They just dumped the pension benefit they had since the inception of the company. Yes Wall Street loved that they did so. But now young employees are not staying as there's little incentive to do so. The company is too process driven in my opinion and relies too much on analysts and think tanks rather than on the experience of their employees. Salaries are not competitive even though they say they are and it takes a long time to move up the salary ladder. Typical increases in claims are zero to 2%. The cost of medical benefits continues to rise (not entirely their fault) but with little increase in salary employee paychecks are getting smaller. The only opportunity for advancement really is to move to Chicago which really limits what's available. The company continues to bleed it's experienced employees in favor of younger, cheaper employees who don't stay. Employment in the claims department is highly stressful with processes that are more important at times than people. There is little in the way of solid benefits/rewards in claims compared to other jobs in the market particularly in the public sector which have better benefits and compensation than this company which requires a degree for an entry level position. The company also seems reluctant to embrace the mobile environment and when they do it's very sparsely done.

    Advice to ManagementAdvice

    Instead of being led by the investors who pull the nose ring, go to them and tell them why you need to invest solidly in your employees like other companies do (see Costco). If you rely on your experienced employees instead of on the Wall Street analysts you will get results that both please employees and the investors.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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