Ally Financial Reviews

Updated July 28, 2015
17 reviews filtered by
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3.2
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Jeffrey Brown
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Pros
  • Challenging work environment with good respect for work/life balance (in 18 reviews)

  • Challenging work environment and able to contribute instantly (in 12 reviews)

Cons
  • Work/life balance is challenging (in 7 reviews)

  • Lots of indecision on direction at the mid - senior management level (in 9 reviews)

More Pros and Cons

17 Employee Reviews

Sort: Popular Rating Date
  1. Great Atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Ally Financial full-time (Less than a year)

    Recommends
    Recommends

    Pros

    Very easy going atmosphere. Great benefits, easy to move around and get exposed to different parts of the company.

    Cons

    I definitely feel underpaid for all the work our department does. You have to wait a year to apply to another position.

    Advice to Management

    Increase the pay or employees will start leaving for other companies. Recognize the employees that should be salary and not hourly.


  2. Loved working there!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Lewisville, TX
    Former Contractor - Anonymous Contractor in Lewisville, TX

    I worked at Ally Financial as a contractor (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lewisville site is a great location with great management and employees. Awesome cafeteria and walking trail behind the building. Upper management is supportive and empowering.

    Cons

    Contractors are kept separate from the employees and often do not feel a part of the teams they help support.

    Advice to Management

    Stabilize the internal environment and give more people an option to grow with the company. The changes are upsetting to many people.


  3. Out of touch with reality

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Remarketing Specialist in Lewisville, TX
    Former Employee - Remarketing Specialist in Lewisville, TX

    I worked at Ally Financial full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly atmosphere, company tries to hand out little thank you's, lax dress code, discounts on cars

    Cons

    Antiquated technology, hostility between branches, no idea who their customer really is, no idea how to function without GM being their safety net, office politics stall most attempts at progress. Many power players have been there forever so they don't understand innovation or modern business practices. Advancement based on perception of your team more than your merit.

    Advice to Management

    Management doesn't seem to understand this isn't 1980 anymore, the market has changed significantly. Don't assume ideas from less tenured people are automatically bad...most of the tenured people have grown too complacent. Employees can see through the veil of BS you throw over everything


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  5. Collections

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Mitigation Specialist in Grand Prairie, TX
    Current Employee - Loss Mitigation Specialist in Grand Prairie, TX

    I have been working at Ally Financial (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Room for advancement. There is also an online bank department. Part of GM so there are benefits.

    Cons

    You have to be there a year before posting out.

    Advice to Management

    If qualified for another position, do not hold employees back.


  6. Helpful (1)

    Serious inconsistencies in management/HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Investigator in Lewisville, TX
    Former Employee - Fraud Investigator in Lewisville, TX

    I worked at Ally Financial full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent Benefits Site has an employee engagement team to help with morale

    Cons

    With so many people retiring/leaving Ally's Lewisville location there are SERIOUS gaps in management. Managers are shuffled around so while you may think you are an expert in your area, your manager is most likely completely clueless on your role or job duties. The managers along with the HR department is completely incompetent, leaning on the edge of discriminatory in the areas of sexual harassment, handicap/FMLA issues. Be prepared for a battle if you have an issue that causes you to have to be away for your desk for any period of time. Employees are extremely micromanaged with very little room for growth.

    Advice to Management

    Allow employees to think on their own and treat them as adults, stop micromanaging, maybe the turnover wouldn't be so high. Employ individuals who are knowledgeable EDUCATED and capable of fresh ideas rather than just allowing any one to walk in a gain employment.


  7. Helpful (1)

    Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Lewisville, TX
    Former Employee - Collections Representative in Lewisville, TX

    I worked at Ally Financial full-time (More than a year)

    Recommends
    Recommends

    Pros

    Recognition is frequent, Lots of small perks like snacks, paid lunches, company picnics, good benefits

    Cons

    While lateral moves from collections/entry level positions are easy, promotions seem much harder to come by. Also compared to other call center collections jobs, the starting pay for collections is on average about $2-$3 less

    Advice to Management

    More transparency on how to move up/clearer career pathways


  8. Ally has potential but...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Lewisville, TX
    Current Employee - Anonymous in Lewisville, TX

    I have been working at Ally Financial

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice People, caring company, strong values

    Cons

    Low, non-competitive salary structure. employee family members get best promotional opportunities - management is non experienced coming in the door and contributes to stagnant environment.

    Advice to Management

    Get experienced management at all levels in the door. They are out there. You don't have to hire just college kids or family for those positions.


  9. Career oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remarketing Specialist in Lewisville, TX
    Current Employee - Remarketing Specialist in Lewisville, TX

    I have been working at Ally Financial full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hours are great, employees and management teams are amazing and hands on, the atmosphere is very relaxing and fun, benefits are great as well—dental, health, vision, 401K and stocks. I really can't complain much with this company. If you work hard, focus on your job and goal oriented, you can move up quickly.

    Cons

    Some of the co-workers have their own cliques, the pay isn't competitive with what other auto industry companies are paying for the same departments.

    Advice to Management

    Increase the pay to your employees is all I ask.


  10. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lewisville, TX
    Former Employee - Anonymous Employee in Lewisville, TX

    I worked at Ally Financial full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, competitive pay, easy advancement!

    Cons

    Should do more to keep existing talent!

    Advice to Management

    More transparent communication with employees.


  11. Helpful (1)

    Lewisville Texas, Loss Mitigation - John Sullivan - Waterboy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collector/Skip Trace in Lewisville, TX
    Current Employee - Collector/Skip Trace in Lewisville, TX

    I have been working at Ally Financial full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This software makes working skip accounts faster and easier than in the past. I get the chance to stare off into space a lot more with Masterqueue. Linda is great to work with. John Sullivan is the high risk manager I deal with. He's awesome. I don't recover more but I sure do work less. It has made my life a lot less stressful, The call me the King of the Skips in this office and I barely break a sweat doing it.

    Cons

    Well it sure isn't working a bar on a beach in the Bahamas.

    Advice to Management

    John Sullivan does good by me and my father. John deserves a raise.



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