Ally Financial Reviews in Dallas-Fort Worth, TX

Updated July 30, 2014
Updated July 30, 2014
227 Reviews
3.3
227 Reviews
Rating Trends

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Ally Financial CEO and Director Michael A. (Mike) Carpenter
Michael A. (Mike) Carpenter
65 Ratings

Review Highlights

Pros
  • Excellent work-life-balance and many strong team members (in 17 reviews)

  • Challenging work environment and able to contribute instantly (in 11 reviews)


Cons
  • Also work-life balance for many was unheard of (in 7 reviews)

  • Some senior management are not strong leaders and are not able to keep their teams aligned to the company strategy (in 8 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Career oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Remarketing Specialist in Lewisville, TX
    Current Employee - Remarketing Specialist in Lewisville, TX

    I have been working at Ally Financial full-time (more than an year)

    Pros

    Hours are great, employees and management teams are amazing and hands on, the atmosphere is very relaxing and fun, benefits are great as well—dental, health, vision, 401K and stocks. I really can't complain much with this company. If you work hard, focus on your job and goal oriented, you can move up quickly.

    Cons

    Some of the co-workers have their own cliques, the pay isn't competitive with what other auto industry companies are paying for the same departments.

    Advice to ManagementAdvice

    Increase the pay to your employees is all I ask.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lewisville, TX
    Former Employee - Anonymous Employee in Lewisville, TX

    I worked at Ally Financial full-time (more than 5 years)

    Pros

    Great benefits, competitive pay, easy advancement!

    Cons

    Should do more to keep existing talent!

    Advice to ManagementAdvice

    More transparent communication with employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Lewisville Texas, Loss Mitigation - John Sullivan - Waterboy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collector/Skip Trace in Lewisville, TX
    Current Employee - Collector/Skip Trace in Lewisville, TX

    I have been working at Ally Financial full-time (more than 5 years)

    Pros

    This software makes working skip accounts faster and easier than in the past. I get the chance to stare off into space a lot more with Masterqueue. Linda is great to work with. John Sullivan is the high risk manager I deal with. He's awesome. I don't recover more but I sure do work less. It has made my life a lot less stressful, The call me the King of the Skips in this office and I barely break a sweat doing it.

    Cons

    Well it sure isn't working a bar on a beach in the Bahamas.

    Advice to ManagementAdvice

    John Sullivan does good by me and my father. John deserves a raise.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    I like it there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collector in Lewisville, TX
    Current Employee - Collector in Lewisville, TX

    I have been working at Ally Financial full-time (more than an year)

    Pros

    Love my co-workers. Friendly competitive environment.

    Cons

    Not much upward mobility available.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    My experience at Ally has been meaningful and made me feel part of something.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Remarketing Intern in Lewisville, TX
    Current Employee - Remarketing Intern in Lewisville, TX

    I have been working at Ally Financial as an intern (less than an year)

    Pros

    The people are great. All the way up from associates on the floor, to the uppermost management. Work really is fun each and every day and the employees love what they do. There is a unique camaradarie and a real sense of viewing Ally as a career, and not just a job. Managers have great relationships with their employees, and all the teams work together to fulfill one common goal.

    Cons

    While I view it more as a pro, the extreme competition here can sometimes be a con. Associates are being tracked daily and twice daily in regards to numbers and meeting metrics. Each associate can see the progress and work ethic of the person next to them, resulting in animosity amongst from time to time.

    Advice to ManagementAdvice

    Get out on the floor more often to make personal "job well done" comments to associates who are excelling, while digging deeper into the work they are doing on a day to day basis. Being out on the floor will show them that you really care and can partake in and understand the dirty work when necessary.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Mortgage industry good but forever changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Dallas, TX
    Current Employee - Team Lead in Dallas, TX

    I have been working at Ally Financial full-time (more than an year)

    Pros

    good environment, alot of opportunity for advancement

    Cons

    Alot of changes but common in mortgage

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Need a motivational work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Lewisville, TX
    Current Employee - Anonymous Employee in Lewisville, TX

    I have been working at Ally Financial full-time (more than 3 years)

    Pros

    Benefits ,team membersT,raining Modules,Peer learning,40lk

    Cons

    There is a high level of favoritism amongst management in regards to who gets promoted or not. Some of them need to retire.

    Uncertainty around company's direction over the next 1-2 years considering the amount of money owed to the Government. Always rumors about being sold to Wells Fargo/ broken up and sold, constant changes/IPO etc.

    Morale is low

    Lack personality/social skills/training people

    Advice to ManagementAdvice

    Need to revamp/restructure and make sure they are choosing the right people for a Supervisor or Management position. Employees make excuses why they leave a company. Quote: “People leave managers not the company or organization.” This is so true here at Ally. I took this job and stayed in it happily for many years, in large part because of my relationship with my boss. I could have left a long time ago but I know other co-workers that do not have a good relationship with their manager.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Management needs serious upgrade..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan and Loss Mitigation Representative III in Lewisville, TX
    Former Employee - Loan and Loss Mitigation Representative III in Lewisville, TX

    I worked at Ally Financial full-time (more than 5 years)

    Pros

    match 401k, medical, dental and vision good.. life insurance good.Most people hard working and friendly.

    Cons

    low pay, bonus plan greatly reduced for hourly employees. Change is constant and gives appearance of company instability and weak management. Much favortism and managers do not follow the same policies. They bend the rules constantly. You will be reprimanded for stating your opinion if it does not agree with management. Moral is in a constant flux. Management really does not care about their employees although they try look interested. They do not value employee loyalty and hard work..

    Advice to ManagementAdvice

    Treat your employees well and pay them fairly. 30k for a collector is a lousy base salary..Need to review the management staff and clean house of those that are not the culture you are trying to promote.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great company - my direct management team not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Dallas, TX
    Current Employee - Business Analyst in Dallas, TX

    I have been working at Ally Financial full-time (more than 5 years)

    Pros

    Great benefits & the people I work with are awesome

    Cons

    Not all managers but mine in particular is a non-delgator and would rather create reports and then disseminate them for us to run. The communication is also terrible in that I have worked on the same report for longer than he's been my manager and never once have I been allowed to sit in on a meeting in regards to the report or upcoming changes to it. It's a waste of my talent and I am forced to come into an office for 8 hours a day where I usually only do 30 minutes of work on any given day. Not to mention there has been almost 0 training since he took over. It sets a bad tone for the team which has become monotonous and unenthusiastic.

    Advice to ManagementAdvice

    Learn to delegate & use your talent

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Decent Place to Start, But Not a Destination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Ally Financial

    Pros

    Diverse workforce, plenty of work, good location

    Cons

    Crowded work environment, poor management training program

    Doesn't Recommend
    No opinion of CEO

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