Ally Financial

  www.ally.com
  www.ally.com

Ally Financial Reviews

Updated November 15, 2014
Updated November 15, 2014
232 Reviews
3.4
232 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ally Financial CEO and Director Michael A. (Mike) Carpenter
Michael A. (Mike) Carpenter
67 Ratings

Review Highlights

Pros
  • Excellent work-life-balance and many strong team members (in 18 reviews)

  • Challenging work environment and able to contribute instantly (in 12 reviews)


Cons
  • Also work-life balance for many was unheard of (in 7 reviews)

  • Some senior management are not strong leaders and are not able to keep their teams aligned to the company strategy (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Treasury Manager in Charlotte, NC
    Current Employee - Treasury Manager in Charlotte, NC

    I have been working at Ally Financial full-time (more than an year)

    Pros

    -Lots of opportunity to move up or laterally
    -Feels like working for an underdog or up-and-comer
    -Great people and solid management - for the most part

    Cons

    -Some politics and favoritism but that is pretty standard in a company this size
    -Opportunities seem less abundant at satellite offices (i.e., outside of Charlotte or Detroit)
    -Some groups seem to do all of the work while others clock out consistently after 8 hours

    Advice to ManagementAdvice

    I would probably say this to leadership at any organization, but take a serious look at some of the manager-level and above employees. Don't play favorites - be honest about their true ability, work ethic, and value-add to the company. I see plenty of hungry, young, ambitious employees that are dedicated and too many complacent, lazy, overpaid, and underutilized managers (and above).

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    A shrinking company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Detroit, MI
    Current Employee - Program Manager in Detroit, MI

    I have been working at Ally Financial full-time (more than 10 years)

    Pros

    Salaries and bonus have improved over the years and Ally is competitive in the market. Lots of good people that will go the extra mile to ensure the success of the company. decent work/life balance. Company seems to be operating more effectively even though Chrysler and GM relationships have expired. Excellent 401k plan.

    Cons

    Promotions have a lot to do with your physical location (best to be in Charlotte) than accomplishments. Senior management single focus to get out of TARP so cost cutting is very aggressive at the expense of training and other expenditures.

    Advice to ManagementAdvice

    Financial results keep exceeding expectations so let it flow through to the worker bees.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Employee Friendly Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ally Financial full-time (more than 3 years)

    Pros

    Benefits are great
    Relaxed work environment
    Management

    Cons

    Lack of consistent policies
    Opportunities for growth are limited

    Advice to ManagementAdvice

    Consider implementing policy and procedure. Too much "free lance" in complying with policy and too much inconsistency as it pertains to discipline and cohesiveness. Otherwise, solid company that will continue to grow and prosper.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    The only way you are going yo speak to an American is if you are in very serious default.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ally Financial

    Pros

    The building and atmosphere is nice.
    There is a nice pond behind the building to look at.
    Enjoyed coworkers and most of the managers.

    Cons

    Human Resources and technical support is in India.
    The famous customer service that Ally brags about in the commercials that can be reached 24/7 is in Malaysia-Philipines.

    Advice to ManagementAdvice

    You only get to live one life. Make best of it with no regrets. The same goes for the employees and the customers. Help them to not have any regrets for associating with Ally. Pop is not the only thing that flows downhill. Your goodness and integrity can flow down hill through your employees and onto the customer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Ally Financial full-time (more than 8 years)

    Pros

    Great work life balance. Good salary. Senior leadership has done a great job. Generous relocation pacakages and per diem while traveling.

    Cons

    Headquartered in Charlotte and the best place to be (career wise) is in Charlotte.

    Advice to ManagementAdvice

    Keep doing what you're doing. Been with this company since 2006, through thick and thin.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Ally Financial is a very upbeat team based company to work for.

    Former Employee - Administrative Assistant II in Auburn Hills, MI
    Former Employee - Administrative Assistant II in Auburn Hills, MI

    I worked at Ally Financial as a contractor (less than an year)

    Pros

    I have enjoyed working with all staff as well as upper management . Ally is a very professional business that makes it exciting to come to work each day.

    Cons

    Ally Financial is more internet based than speaking with customers.

    Advice to ManagementAdvice

    Management has always understood personal life as well as being dedicated to the job.

  8.  

    Stepping Stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Fort Washington, PA
    Former Employee - Operations Supervisor in Fort Washington, PA

    I worked at Ally Financial full-time (more than 3 years)

    Pros

    Ability to work from home
    great marketing
    good people
    family atmosphere

    Cons

    little room for growth
    uncertain future
    90% outsourced with POOR vendor management
    Sub-par IT
    Too compartmentalized to make any real progress projects, products, or enhancements

    Advice to ManagementAdvice

    Clean out some of the people that have grown too comfortable. They discouraged making progress on projects too quickly. This was the culture form day 1 to my last day.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Constant change.. lack of overall strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Director in Detroit, MI
    Former Employee - IT Director in Detroit, MI

    I worked at Ally Financial full-time (more than 3 years)

    Pros

    Excellent work-life-balance and many strong team members

    Cons

    Extreme Politics. Very difficult to make a difference.. Culture felt like many were just "punching the clock".. Lots of corporate changes..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Average place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ally Financial full-time (more than 3 years)

    Pros

    They provide good salary compare to other bank giants at the same place

    Cons

    Work culture is not good.
    People are not very professionals
    Lot of dirty politics

    Advice to ManagementAdvice

    Now many teams have formed please segregate work to respective teams. Management is the biggest problem here.

    Recommends
    No opinion of CEO
  11.  

    Not a bad place of work, except the cafeteria could've been better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ally Financial

    Pros

    Decent pay and can move up quickly

    Cons

    handling people's accounts isn't consistent, so it's easy to get a customer who was told different things each time they called in

    Recommends
    Neutral Outlook
    No opinion of CEO

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