Almost Family

  www.almostfamily.com
  www.almostfamily.com
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Almost Family Reviews

Updated September 14, 2014
Updated September 14, 2014
41 Reviews
2.1
41 Reviews
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Almost Family Chairman, President, and CEO William B. Yarmuth
William B. Yarmuth
19 Ratings

Employee Reviews

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  1.  

    Not a place to stay long term- pay and benefits not competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family

    Pros

    They treat their therapists well so it's good for them. They're always hiring so you can get a job. They're very structured and strict if you like that. They do take care of their patients and will do more for those patients than other home care agencies.

    Cons

    No raises, difficult to get anything accomplished as everything is approved by upper management who micromanages everything. Maybe that's why they make so much money, they control everything. Bonus plans for sales staff and managers is so poor, and they fix it from year to year to make sure the carrot is difficult to get. Field staff, office staff and directors and clinical managers work so hard and deserve more than they get. Virtually no retirement so there isn't a lot to keep you here as an employee.

    Advice to ManagementAdvice

    Your employees are your best asset. You need to have them in the conversation. They have been and will continue to be the key to your success.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Poor Adminstration - plays favorites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive  in  Port Charlotte, FL
    Former Employee - Account Executive in Port Charlotte, FL

    I worked at Almost Family

    Pros

    Great support people and clinical staff

    Cons

    Area Administrator is very one sided and prone to "fly off the handle". Very unprofessional at times and plays favorites when it comes to certain employees.

    Advice to ManagementAdvice

    Remove distric adminsitrator. Your turnover rate will be reduced.

    Doesn't Recommend
  3. 3 people found this helpful  

    Unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at Almost Family

    Pros

    There is Good flexibility, ability to arrange your own schedule makes it good for busy families.
    Fair amount of paperwork that is not too overwhelming.
    Great, caring field staff

    Cons

    The upper management is very detached with the employees, Not enough communication between staff, field, office, and management. Very disorganized office....makes daily work frustrating, wasting alot of time.

    Advice to ManagementAdvice

    Please take time to get to know your employees. Just a few kind gestures go a long way in boosting morale. Get rid of poor managers and hire some that really know how to run an efficient office.

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  5. 2 people found this helpful  

    Be Careful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Almost Family

    Pros

    Company offers very good services. Clinicians are well-trained. Training at headquarters is good. Good industry to get experience in due to aging population.

    Cons

    No room for advancement; terrible health benefits; poor management; terrible mileage reimbursement; non-competitive salary; very poor bonus structure. Lack of tools available to Account Executives that are standard in industry-- expense account; decent auto reimbursement, computer reports to track sales. You work very hard for very little reimbursement; bonus is awful!

    Advice to ManagementAdvice

    Sales reps should report to someone with sales esperience. You will lose more money due to high turn-over of unhappy reps.

    Doesn't Recommend
  6. 1 person found this helpful  

    Worst job experience ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overworked  in  Clifton, NJ
    Current Employee - Overworked in Clifton, NJ

    I have been working at Almost Family full-time for less than a year

    Pros

    There are really no pros to working for this company unless you are looking to work like a slave six days a week.

    Cons

    The company has no values, the employees are not valued and the patients are definitely not valued. There is no consistency in the workplace and everyone is their own boss. As for personal growth, there is NONE.

    Advice to ManagementAdvice

    The company needs real people who care about the actual patients. All management is worried about is how many patients are coming on service and how much money they can get from the case. NO such thing as Patient Care.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    DPS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Almost Family full-time for more than 3 years

    Pros

    Plenty of work, straightforward policy and procedure, family atmosphere in most local offices but not at corporate level. Tells you what they think you want to hear.

    Cons

    AFam buys smaller HHAs to dismantle and discredit. After that is done they came in and clean management out. Incredible lack of caring to the person. Then they try to prevent you from seeing your friends that work there and tell them not to talk to you. Amazing loyalty (not) to the employee. Money is their greatest concern not for the employee...ever.

    Advice to ManagementAdvice

    Practice what you preach...do unto others as you would have them do into you.

    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Don't work here...ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee
    Current Employee - Employee

    I have been working at Almost Family

    Pros

    There are no pros to this job other than it is a job.

    Cons

    This company does not give a crap about its patients or its employees. They ask you to skip seeing patients so you can admit new patients to service. Management is unprofessional and talks about each employee to other employees. All staff members are completely overworked, undertrained, and are not encouraged or appreciated. Expectations are impossible, and this company will do everything possible to save a buck and get a big census.

    I forgot one pro: it is a job, and you will never have trouble finding work. You just will never get paid overtime or be shown even basic human courtesy for working yourself into an early grave.

    Advice to ManagementAdvice

    Staff appropriately, and show some appreciation for the staff you have. If you really care about them and your patients like you say you do, this should be your number one and two priorities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    AVOID ALMOST FAMILY AS AN EMPLOYER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Manager  in  New Haven, CT
    Current Employee - Clinical Manager in New Haven, CT

    I have been working at Almost Family full-time for less than a year

    Pros

    There are no PROS with this company. The turnover is horrendous. 26 employees resigned on one day. No training, medical benefits are awful @ $195.00 per week out of your paycheck, the directors are micromanaged by the out of state regional staff who are absolutely clueless. The workload/paperwork is antiquated (no computers or EMR) for field staff. Most staff are either fired or quit within one year of employment. They are verbally abusive to employees.

    Cons

    Being that the workload is impossible and the paperwork is endless but mandatory to complete you must work overtime to get it done, however, they do not pay you overtime even if your time sheet states your are there over 50 to 65 hours. There are no raises, bonuses, or even a Thank you. The clinical staff is stretched to the max, almost to a dangerous factor where something bad is going to happen, yet it is overlooked because they want the max for the minimum and cannot keep staff employed due to the negative work environment, or they terminate you if you try to make suggestions as to how they can make things better.

    Advice to ManagementAdvice

    Upper management needs to TRY to do the job they expect the employees should do, with the earnings the employees receive! They will then realize it is impossible. They need to look in the mirror and admit to themselves that NO it is NOT NORMAL for an employer to have such a horrendous staff turnover. Employees lasting 6 months to a year means a WAKE UP CALL is needed to stop letting your company title of REGIONAL DIRECTOR, or DIRECTOR, or MANAGEMENT means that you know what you are doing, because guess what, you don't. Be honest with yourself. Say it's not working. Be big enough to look at yourself in the mirror and admit that the name tag you put on when you start your work day is worth nothing but the piece of plastic it is, yet you let that little piece of plastic go straight to your ego, and that perhaps you and your skill set are the reason your company is such a mess. By the way, stop the nonsense of how much money the company is losing, as being why they pay so poorly, when in fact they purchase hundreds of other like businesses at a time. Face yourself in that mirror, look at your eyes in that reflection, and admit YOU have failed, and deflate your huge EGO.....if you don't do it...KARMA will.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Almost Crazy!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family

    Pros

    Weekly Pay (But not always Correct). Worked with a team dedicated to do more with less.

    Cons

    I have never worked for a company that has no (ZERO) Work Culture! If you like to watch a senior leadership team constantly play Wack-A-Mole (Employee) then this is the place for you. HR has no teeth to enforce a positive work culture. One VP canceled approved vacation time during the christmas holiday season without notice for no apparent reason. No annual raise, No annual evaluations, and an awful benefits and compensation package. WARNING! DO NOT SEEK EMPLOYMENT @ ALMOST FAMILY. It is absolutely the armpit of Home Healthcare Employment!

    Advice to ManagementAdvice

    Heads Up Guys! You are going to continue to lose talent to other companies that are vested in their employees. When you realize that Human Capital is a resource to be valued and not abused, you will slowly climb out of the corporate hole that you have dug yourself into. Like My Daddy always Told Me, "When you're in a hole...... STOP Digging."

  11.  

    RUN DONT WALK FROM THIS COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AE Account Executive  in  Cincinnati, OH
    Current Employee - AE Account Executive in Cincinnati, OH

    I have been working at Almost Family full-time for more than a year

    Pros

    Clinical Staff were well trained.

    Cons

    Sales/Marketing staff are treated poorly, threatened, and verbally abused by management staff. Upper management and human resources turn a blind eye to the behavior. Pay is about 12,000 under market standards. The referral process is based on a gimmick/marketing ploy of Senior Advocacy to gain straight Medicare referrals. Most locations do not take any other managed care plans at all. What about this says "Senior Advocacy"? Turnover is high among lower staff as well as upper management. No real chance at bonus, because the structure is ridiculously unachievable.

    Advice to ManagementAdvice

    A new focus on seniors, a true passion to help all seniors even those with a managed care plans. Be more supportive of your staff that are in the trenches, while you sit in your ivory tower!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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