Almost Family

  www.almostfamily.com
  www.almostfamily.com

Almost Family Reviews

Updated December 18, 2014
Updated December 18, 2014
50 Reviews
2.1
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Almost Family Chairman and CEO William B. Yarmuth
William B. Yarmuth
21 Ratings

Review Highlights

Pros
  • There are absolutely no pros for employees or clients of this company (in 4 reviews)

  • The workload/paperwork is antiquated (no computers or EMR) for field staff (in 3 reviews)


Cons
  • No raises have been given in several years to any field staff or lower managment (in 6 reviews)

  • Upper management is unsupportive of middle management (in 5 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Corporate Culture/Sales Perspective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family

    Pros

    Senior Advocacy platform makes it easy for referral sources to differentiate the services offered from those competing home health agencies are selling. Great sales training, and support (depending on your director).
    Lots of education on senior care issues is offered to clinicians and the CEU's are free. This is a nice place to practice as a field clinician; you will gain knowlege and experience.

    Cons

    The Senior Advocacy platform is viewed as marketing gimmick to attract high-paying Medicare clients. The branch employees, in general do not buy into this platform, which counteracts the sales effort in the communities we serve! Once the new sales reps realize this, they are disenchanted and sorry they came to work here. Few reps last more than 18 months.

    Also, there is a terrible culture at this company, and it seems to start with top brass.

    Advice to ManagementAdvice

    Listen to your employees, and show them respect when dealing with them. Sales reps feel as though they are the lowest form of life.

    It is common knowlege that poor manners and unprofessional behavior from senior leadership and management at the regional level is tolerated by officers of the company. It does have an effect on performance and results. It really does trickle down. Hire a consultant to address the culture.

    Consider paying incentive/bonus on non-Medicare patients.

    Doesn't Recommend
  2. 1 person found this helpful  

    RN

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family

    Pros

    large company. nice coworkers. don't really have much else in terms of pros. i guess having a job is a pro. free parking in my area.

    Cons

    high turnover. unreliable referral sources. bottom of the barrel patients. no computers for clinicians. mediocre pay. poor benefits. no leadership.

  3.  

    not enough hours available...just prn

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family part-time (more than an year)

    Pros

    you are able to pick and choose which patients and families you work for. every one is very friendly amd most are helpful

    Cons

    always have to pay close attention that you are being paid the correct wage they always have issues with payroll. after losing a full time 40 hr week case due to pt getting better, not very concerned with more hrs

    Recommends
    Neutral Outlook
    No opinion of CEO

    Almost Family Response

    Dec 16, 2014Director, Recruitment

    Thank you for your feedback. Unfortunately, we cannot guarantee hours or cases with PRN employees. We offer part time and full time employment for many positions to qualified candidates, and we ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    very disorganized structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family full-time (more than an year)

    Pros

    some really good clinicians to work with, peers help each other

    Cons

    salary adjustments don't happen, requesting time off nearly impossible even though at hiring there is talk of how important work/life balance is important. The norm is working 50+ hours per week, all on paper, no corporate oversight in evidence.

    Advice to ManagementAdvice

    Pay your salaried people their base pay, please do not ask your staff to take personal time to make up a weeks pay when low census is not the fault of the employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Consistently pushed to accomplish a lot with little resources

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family full-time (more than 3 years)

    Pros

    The pay was a bit more than other home health companies in the area.
    Consistent work schedule within the office sector.
    Paid sick, holiday, vacation.

    Cons

    Raises were not done company wide last year, regardless of year review or merit.
    Understaffed, and if a position was vacant, you were expected to do your own job and the vacant one, with no extra compensation or recognition.

    Advice to ManagementAdvice

    Remain honest, and open.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Cold, impersonal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll
    Former Employee - Payroll

    I worked at Almost Family full-time (less than an year)

    Pros

    Plenty of work, friendly work environment.

    Cons

    Was never informed in interview process that there is no advancement or raises in the office staff position unless you are a RN. Discouraging when you realize mgmnt gets paid hefty bonuses and you sit behind mounds of paperwork that get dumped on you due to the high turnover.

    Advice to ManagementAdvice

    Clerical tasks are daunting in this industry. Incentivize. You are looking for talent that will go above and beyond when that type of individual will always figure out in a short period of time that the job can be replaced with a career.

    Doesn't Recommend
    Neutral Outlook
  8. 2 people found this helpful  

    Not quite family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family full-time (more than an year)

    Pros

    There are some really great clients. There is really nothing else good to say about working for this company it has the potential to be something great but that is not what it is concerned about.

    Cons

    Poor pay, unclear expectations, little to no training, abusive managment, no room for growth, obscure bonuses that are impossible to obtain, they strive to provide the least amount of care while pushing for the maximum profit. No raises have been given in several years to any field staff or lower managment. All staff hired PRN but expected to work full time. No mileage paid to HHA's. Nurses paid very low mileage but expected to travel great distances. PRN benifits availible at a cost much higher than is actually made you would have to pay them every week.

    Advice to ManagementAdvice

    start at the bottom and work your way up. Without a competive rate of pay it is impossible to find quality field staff without quality field staff you cannot provide quality care. The business would really explode if clients were satisfied with their care and would stay with the company for services. More hospitals and physicians would give the company referrals if they could trust that their patients would recieve the care that they deserve.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    friendly people, well intentined, low pay, low opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family

    Pros

    mission statement, they do believe in this and pay attention to complaints and try to resolve
    friendly co workers
    flexibility

    Cons

    corporate greed
    no raises in three years, retention bonus based on nine months salary for one year of work.
    won't pay for clinical excellence in manager positions, as a result, sub par line level management compromises quality

    Advice to ManagementAdvice

    Use the continual 20 percent increase in profits each year to give your workers a raise. Listen to them in regard to clinical issues and praise them more, give them incentive to further their education. Offer tuition reimbursement. Stop being greedy

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Not a place to stay long term- pay and benefits not competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Almost Family

    Pros

    They treat their therapists well so it's good for them. They're always hiring so you can get a job. They're very structured and strict if you like that. They do take care of their patients and will do more for those patients than other home care agencies.

    Cons

    No raises, difficult to get anything accomplished as everything is approved by upper management who micromanages everything. Maybe that's why they make so much money, they control everything. Bonus plans for sales staff and managers is so poor, and they fix it from year to year to make sure the carrot is difficult to get. Field staff, office staff and directors and clinical managers work so hard and deserve more than they get. Virtually no retirement so there isn't a lot to keep you here as an employee.

    Advice to ManagementAdvice

    Your employees are your best asset. You need to have them in the conversation. They have been and will continue to be the key to your success.

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    Poor Adminstration - plays favorites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Port Charlotte, FL
    Former Employee - Account Executive in Port Charlotte, FL

    I worked at Almost Family

    Pros

    Great support people and clinical staff

    Cons

    Area Administrator is very one sided and prone to "fly off the handle". Very unprofessional at times and plays favorites when it comes to certain employees.

    Advice to ManagementAdvice

    Remove distric adminsitrator. Your turnover rate will be reduced.

    Doesn't Recommend

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