Almost Family Reviews

Updated August 31, 2015
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69 Employee Reviews

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  1. Helpful (3)

    I have to come up with pros?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PCC in Memphis, TN
    Former Employee - PCC in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Almost Family full-time (Less than a year)

    Pros

    As I said...though the people, most of them, seemed nice enough. Management loves to make wonderful promises to keep you going. Now to the cons.

    Cons

    Those promises will never be kept. You will be yelled at and spoken to like a stray dog by employees from other states that you've never even met and management will approve--even support-- this behavior. You will have little to no training. You will be talked about constantly behind your back but complimented to your face (I worked in the office, trust me on this). HIGH turnover rate!! I've never worked at a company where so many people go to "lunch" and then just never return until after hours to get their belongings. VERY low pay and no raises (though management will keep your hopes high for one until you realize they're lying). I could go on and on....most unprofessional and disorganized company I have ever worked for.

    Advice to Management

    Close the Memphis branch. It's hopeless at this point. Stop making meaningless promises to your employees, this isn't politics. Train your employees. Stop the favoritism. Stop allowing middle management to verbally abuse and embarrass other employees; we're all adults and this is very unprofessional. Take some of these things to heart and you may be able to keep new employees for longer than a month.


  2. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Gainesville, FL
    Former Employee - Account Manager in Gainesville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Almost Family (Less than a year)

    Pros

    Not any here to mention.

    Cons

    Disorganized management that is detached from their workforce, no sense of value and only out for the Medicare $. No sense of fair play or working with employee to better themselves or work together to achieve greater results, stay away from this company.

    Advice to Management

    Take classes in management and ethics.


  3. Helpful (2)

    Corporate Culture/Sales Perspective

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Senior Advocacy platform makes it easy for referral sources to differentiate the services offered from those competing home health agencies are selling. Great sales training, and support (depending on your director). Lots of education on senior care issues is offered to clinicians and the CEU's are free. This is a nice place to practice as a field clinician; you will gain knowlege and experience.

    Cons

    The Senior Advocacy platform is viewed as marketing gimmick to attract high-paying Medicare clients. The branch employees, in general do not buy into this platform, which counteracts the sales effort in the communities we serve! Once the new sales reps realize this, they are disenchanted and sorry they came to work here. Few reps last more than 18 months. Also, there is a terrible culture at this company, and it seems to start with top brass.

    Advice to Management

    Listen to your employees, and show them respect when dealing with them. Sales reps feel as though they are the lowest form of life. It is common knowlege that poor manners and unprofessional behavior from senior leadership and management at the regional level is tolerated by officers of the company. It does have an effect on performance and results. It really does trickle down. Hire a consultant to address the culture. Consider paying incentive/bonus on non-Medicare patients.


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  5. Helpful (5)

    DON'T WORK HERE!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive
    Former Employee - Account Executive
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Training is decent. Office staff are nice people. Good flexibility with your work schedule and not too much breathing down your neck.

    Cons

    They don't tell you how it really is to work here. You get little paid time off and any time off is frowned upon or you will loose salary for the week. Salary is not competitive, benefits not too good and is there commission or a bonus? NO! They lie. They don't care about you. You will be fired in less than a year so don't work here!

    Advice to Management

    Nurses should not be management. Get your butts in the filed so you know how it is. You have no idea how to run a good company. You will only keep account reps who are aging and afraid no one else will hire them due to age discrimination. Stop treating everyone like a #.


  6. Helpful (4)

    I would never recommend Almost Family to a prospective patient or employee

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Field Nurse
    Current Employee - RN Field Nurse
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is a job that pays the bills, not a company to build a career. Use this job as a stepping stone to a better job.

    Cons

    Clinical Supervisors are not trained or inexperienced. Management is poor, unresponsive to complaints and issues. Poor communication between staff. No support for staff from management. We are Senior Advocates is just a theme, not really practiced.

    Advice to Management

    Focus on patient care, consistency with patient care, treat all employees the same, respond to complaints, as complaints can easily turn very ugly. Hire experienced employees.


  7. Helpful (4)

    Not a company to build your career with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Almost Family full-time (More than 3 years)

    Pros

    The employees are friendly for the most part.

    Cons

    **No raises in 3 years for most employees, despite the fact that the company has made profits. **Don't keep promises to employees. **Upper management (VPs) show very little concern for employees. **Vacations are "unofficially" frowned upon. **Little room for advancement.

    Advice to Management

    **stop micromanaging **get some training for your managers so they can at least attempt to manage well. **Regular raises would go a long way toward helping morale and retention rates.


  8. Helpful (4)

    Unfair

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    Pros

    There is Good flexibility, ability to arrange your own schedule makes it good for busy families. Fair amount of paperwork that is not too overwhelming. Great, caring field staff

    Cons

    The upper management is very detached with the employees, Not enough communication between staff, field, office, and management. Very disorganized office....makes daily work frustrating, wasting alot of time.

    Advice to Management

    Please take time to get to know your employees. Just a few kind gestures go a long way in boosting morale. Get rid of poor managers and hire some that really know how to run an efficient office.


  9. Helpful (4)

    Poor Adminstration - plays favorites

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Port Charlotte, FL
    Former Employee - Account Executive in Port Charlotte, FL
    Doesn't Recommend

    Pros

    Great support people and clinical staff

    Cons

    Area Administrator is very one sided and prone to "fly off the handle". Very unprofessional at times and plays favorites when it comes to certain employees.

    Advice to Management

    Remove distric adminsitrator. Your turnover rate will be reduced.


  10. Helpful (5)

    Not quite family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Almost Family full-time (More than a year)

    Pros

    There are some really great clients. There is really nothing else good to say about working for this company it has the potential to be something great but that is not what it is concerned about.

    Cons

    Poor pay, unclear expectations, little to no training, abusive managment, no room for growth, obscure bonuses that are impossible to obtain, they strive to provide the least amount of care while pushing for the maximum profit. No raises have been given in several years to any field staff or lower managment. All staff hired PRN but expected to work full time. No mileage paid to HHA's. Nurses paid very low mileage but expected to travel great distances. PRN benifits availible at a cost much higher than is actually made you would have to pay them every week.

    Advice to Management

    start at the bottom and work your way up. Without a competive rate of pay it is impossible to find quality field staff without quality field staff you cannot provide quality care. The business would really explode if clients were satisfied with their care and would stay with the company for services. More hospitals and physicians would give the company referrals if they could trust that their patients would recieve the care that they deserve.


  11. Helpful (3)

    Cold, impersonal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll
    Former Employee - Payroll
    Doesn't Recommend
    Neutral Outlook

    I worked at Almost Family full-time (Less than a year)

    Pros

    Plenty of work, friendly work environment.

    Cons

    Was never informed in interview process that there is no advancement or raises in the office staff position unless you are a RN. Discouraging when you realize mgmnt gets paid hefty bonuses and you sit behind mounds of paperwork that get dumped on you due to the high turnover.

    Advice to Management

    Clerical tasks are daunting in this industry. Incentivize. You are looking for talent that will go above and beyond when that type of individual will always figure out in a short period of time that the job can be replaced with a career.



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