Alsac - St. Jude Children's Research Hospital

www.stjude.org
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Alsac - St. Jude Children's Research Hospital Reviews

Updated April 17, 2015
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3.5
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  1. Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alsac - St. Jude Children's Research Hospital

    Recommends
    Recommends

    Pros

    Wonderful Mission to work for, lots of opportunity to grow and advance.

    Cons

    Work/life balance can be challenging.

  2. Field Operations

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alsac - St. Jude Children's Research Hospital

    Pros

    Very rewarding organization to work for

    Cons

    I have not had any negative experiences in my work at ALSAC

  3. Helpful (2)

    Dead-End Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alsac - St. Jude Children's Research Hospital full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The mission is fantastic and knowing people care so much about the children at the hospital is priceless.
    And the benefits are great!

    Cons

    I don’t see any opportunity for growth. It is extremely difficult to move to other departments even if you have been working at ALSAC for years. An everyday task seems like a burden, not an achievement. I feel I am stuck at a workplace that offers no appreciation or acknowledgement for your work.
    I also believe most of the people working in other departments are not given the opportunity to move up is because there is "Cliques" across the board in ALSAC.

    Alsac - St. Jude Children's Research Hospital Response

    Apr 1, 2015Vice President of Communications

    Thank you for your comments. Training and professional development are an important part of our ALSAC culture, and we offer a variety of opportunities for our staff to engage in professional ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A rewarding mission.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alsac - St. Jude Children's Research Hospital

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great cause. Very progressive non-profit. Great employees.

    Cons

    A little bureaucratic.

  6. Wonderful Internship - No Critiques

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Los Angeles, CA
    Former Intern - Intern in Los Angeles, CA

    I worked at Alsac - St. Jude Children's Research Hospital as an intern (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    The culture within this company is outstanding and the internship itself has been rated the best in the nation!
    I highly recommend this internship especially those who wish to get their foot in the door. The company itself is highly respected and you can truly say that each day you work there, you are making a difference in a child's life.

    Cons

    I had no issues while working at ALSAC - St. Jude. Working in a field office gave you the opportunity to focus on building relationships within the area, and the freedom to explore a variety of fundraising options.

    Advice to Management

    Management really focuses on making sure you are getting the most out of your experience, giving you a variety of tasks in order to help you find your niche.

  7. Helpful (1)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at Alsac - St. Jude Children's Research Hospital

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You cannot beat the mission. Going to work across the street from the hospital, and where children's lives are saved, is so very rewarding. The work is trying at times but Leadership understands and offers great benefits and sometimes even an extra day off.

    Cons

    There is a heavy work load.

    Advice to Management

    None.

  8. Excellent Entry Level Donor Services Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Donor Service Representative in Memphis, TN
    Former Employee - Donor Service Representative in Memphis, TN

    I worked at Alsac - St. Jude Children's Research Hospital part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Excellent cause: St. Jude is an ***amazing*** place. Ground-breaking research, world-class hospital, any child's doctor can get a free consultation, etc. I can easily go into St. Jude Cheerleader mode, years after I've stopped working there.
    - Good compensation.
    - Felt listened to, even by CEO during quarterly meetings.

    Cons

    - Repetitive: this was mostly the nature of the job (donor rep, answering phone calls), processing donations, changing addresses/phone numbers, etc. If you have a college degree (like I did), it became mundane very quickly
    - Changes occured slowly: especially in high-tech, internet era, it was frustrating when donor requests took weeks to fulfill (stop mailings, processing refunds, directing a donation to a certain program)
    - Not very streamlined - if a donor called about a certain program, I had to direct it to another department and follow up with the donor in a few days.
    - Not very flexible on schedule

    Advice to Management

    - More advancement/training opportunities would have been helpful, especially for PM shifts.

  9. Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Officer
    Former Employee - Development Officer

    I worked at Alsac - St. Jude Children's Research Hospital full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great fundraising team and nice management.

    Cons

    Need to do events on weekends.

    Advice to Management

    Keep up the good work.

  10. Helpful (2)

    Incomparable mission, strong culture, deep bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director
    Current Employee - Associate Director

    I have been working at Alsac - St. Jude Children's Research Hospital

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Really smart, passionate, and fun employee base. Hardest working collective of non-profit fundraisers I've ever witnessed. And despite being a nearly-billion dollar fundraising organization, ALSAC maintains much of its grass-roots, familial feel. Truly an exceptional mission with excellent brand recognition, donor loyalty, and public support. A really rewarding place to work, primarily due to the friendly and talented workforce.

    Cons

    Seemingly all decisions are made at the senior leadership level. The result is an organization-wide "hurry up and wait" mentality. Even the most mundane efforts require extensive memos, pitches, and multiple levels of leadership approval. [For example, hiring at the entry level often requires as many as six interviews and up to SVP approval.] Incredibly aggressive fundraising expectations, often with inappropriately low staffing levels to execute.

    Advice to Management

    Impart more trust in managers to make decisions for their program areas and teams. Provide feedback and deal directly with people/issues, rather than instituting blanket organization-wide policies that cater to the exception rather than the rule. Set reasonable expectations for growth, or staff appropriately to generate the desired results.

  11. No growth opp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Representative in Memphis, TN
    Former Employee - Event Representative in Memphis, TN

    I worked at Alsac - St. Jude Children's Research Hospital

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    working for a good cause

    Cons

    no growth opportunity
    Wasted money at fundraising department

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