Alsac - St. Jude Children's Research Hospital

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Alsac - St. Jude Children's Research Hospital Reviews

Updated July 23, 2014
Updated July 23, 2014
27 Reviews

3.0
27 Reviews
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Employee Reviews

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  1. 1 person found this helpful  

    Great place to work right out of college!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Marketing Representative
    Current Employee - Event Marketing Representative

    I have been working at Alsac - St. Jude Children's Research Hospital full-time for more than 3 years

    Pros

    Perfect first job post college for anyone looking for professional experience! Meet wonderful people and work for an incredible cause that motivates you to wake up every morning!

    Cons

    A lot of travel, and it becomes old and exhausting. Work-life balance is hard to maintain when you are working nights, weekends, some holidays, and spending nights away from home traveling.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to intern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing-Brand Strategy  in  Memphis, TN
    Current Employee - Marketing-Brand Strategy in Memphis, TN

    I have been working at Alsac - St. Jude Children's Research Hospital as an intern for less than a year

    Pros

    Great mission and vision. Working and being around the kids is fantastic and so rewarding. Love coming to work knowing that I am helping make a difference. Wouldn't trade this experience for the world.

    Cons

    All projects finished in short amount of time, sometimes not enough work. Sometimes things spring up last minute and you're expected to finish the task without all the facts.. or any.

    Recommends
    Positive Outlook
  3.  

    Working at NEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alsac - St. Jude Children's Research Hospital full-time

    Pros

    Mission - the hospital does amazing work!

    Cons

    Even though you continue to out perform the previous year it's never good enough. Revenue goals randomly handed to you with no strategy, analysis on behind them. Just expected to deliver and figure it out. Pervasive lack of trust throughout organization.

    Advice to ManagementAdvice

    Start to trust and LISTEN to your employees - they are some of the best out there and know what they are doing. Stop second guessing and putting up barriers for success.

    Doesn't Recommend
    Positive Outlook
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  5. 1 person found this helpful  

    Fantastic mission, poor leadership, stressful work, lower than average pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ITS  in  Memphis, TN
    Current Employee - ITS in Memphis, TN

    I have been working at Alsac - St. Jude Children's Research Hospital full-time for more than 8 years

    Pros

    This is a great place to gain some experience, build up your resume, and move on. It's a very challenging job, lots of responsibilities and tasks to handle at any one time. We do have casual dress every day, and food is catered frequently (although it's usually from Jason's Deli, Panera Bread, or Lenny's). Positive upbeat spirit most of the time, the cause can't be beat. Your work matters.

    Cons

    The amount of work can be exhausting. We are expected to work nights and weekends, for no additional PTO or rewards. Everyone does the jobs of multiple people, and leadership does not do a good job of providing consistent direction. Plans change frequently and with little notice, impacting the folks on the lower rungs of the ladder. Emergencies constantly.

    Elevation is very difficult, promotion is unlikely unless you are liked by the right people. Work/life balance is very heavily skewed towards work, with little consideration to personal or family time. Pay is horrendous, far lower than industry standard for every position here. NO MATERNITY LEAVE

    Money is blown here on the stupidest things, such as iPhone 5Ss, iPad 4s and Mini's, dual 22'' monitors, wireless mice and keyboards, and expensive heavy duty laptops with SSDs for almost everyone. Meanwhile, the actual salaries and benefits are poor so money is being spent in the wrong areas and is very discouraging.

    Not many full time positions filled anymore, but we have had a large influx of Academic Interns (free labor) and temps/contractors, who are payed a small fortune to fix problems, then they take their knowledge with them when they leave. Documentation is poor, many employees don't know how to do their jobs because the turnaround is so rapid and no one stays to get into the swing of things or because processes constantly change. Very frustrating.

    Advice to ManagementAdvice

    Get a grip on the spending here. Do less events in order to have the time and resources to make each one better. The workers here are spread out far too thin, and everyone is far too stressed out. You brag about being a 900 million dollar charity, and you're willing to sacrifice your workers' morale and personal time to make it a billion dollar charity. This is an unsustainable business model. Turnaround is very high, because people know they can make more money by doing less elsewhere, and have a life meanwhile. Provide incentives to retain employees besides ramming the mission down their throat. Like maternity leave for one. This is not a family oriented charity as you like to pretend. It's a top-heavy morale-killing beast that chews up good workers and spits them out.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Great cause; challenging position

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Alsac - St. Jude Children's Research Hospital

    Pros

    Great mission is the driving force for all things.

    Cons

    Potentially tough hours based on event schedule

  7. 1 person found this helpful  

    Amazing organization but down right exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Marketing Representative
    Former Employee - Event Marketing Representative

    I worked at Alsac - St. Jude Children's Research Hospital full-time for more than 3 years

    Pros

    Amazing hospital!!! Cannot say enough good things.
    Great opportunities to travel throughout the country, see the actual hospital yearly in Memphis, TN.
    Company car and travel expenses are paid for. Personal miles on car you pay out of pocket.

    Cons

    Work-Life Balance - depending on your manager you either have it or you don't.
    Promotions - you don't get promoted unless you move offices if the position in the next step is taken. Career growth is extremely limited.
    Hours are insane - you work with college students that have no sense of travel time, etc. You are expected to work nights, weekend, sometimes holidays. You quickly burn out with this position. I wouldn't stay in this company for over 3 years if positions do not open within your office and you are not willing to move.

    Advice to ManagementAdvice

    Take care of the event marketing reps. They are your ticket to success and could prove to be some of your best managers since they started from the bottom. You need to support them better and encourage more of a work-life balance initiative.

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    An entire company full of corporate cheerleaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at Alsac - St. Jude Children's Research Hospital full-time for more than a year

    Pros

    Benefits and coworkers are above average. Pay and hours can be great, if you're careful. They've taken steps to address pay-rate concerns long-time employees have had, but as a recent employee I haven't experienced this.

    Accommodating management, Monday-Friday casual dress, and awesome facilities make for a pretty great place to work.

    Cons

    The cheer leading gets old, and they'll quickly make you feel out of place if you actually are there 'just for a paycheck'. This is intentional. You have to play along to get the most out of the job, and 25% of your coworkers are too. The rest have actually drunk the kool-aid.

    Upper management moves around like they're playing musical chairs, and there's no rhyme or reason to it half the time. The rest of us just get to kinda churn about along with them.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Incredibly exhausting, challenging, but fulfilling position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Marketing Representative  in  San Francisco, CA
    Former Employee - Event Marketing Representative in San Francisco, CA

    I worked at Alsac - St. Jude Children's Research Hospital full-time for more than 3 years

    Pros

    The mission is unbeatable and the skills you gain are immeasurable. A company car is also a bonus. When you work a million hours, you'll get a "comp" day here and there. Supported my personal growth and development as long as it didn't interfere with current work load.

    Cons

    You work like a dog. Always asked to do more with less. You're expected to work many nights and weekends. Culture of the company depends on the region where you work. Some were great, others not so much. Career growth in the field is incredibly limited.

    Advice to ManagementAdvice

    Do management training before people become managers.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Very positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Academic Intern  in  Chicago, IL
    Former Employee - Academic Intern in Chicago, IL

    I worked at Alsac - St. Jude Children's Research Hospital as an intern for less than a year

    Pros

    Very hands on and a great group of people. There are opportunities to learn a lot about the process for each of the events in their portfolio while you're there.

    Cons

    If you don't love working outside the 9 to 5, event marketing is not for you.

    Recommends
    Positive Outlook
  11. 3 people found this helpful  

    Great Mission. Misguided leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager Level  in  Memphis, TN
    Former Employee - Manager Level in Memphis, TN

    I worked at Alsac - St. Jude Children's Research Hospital full-time

    Pros

    Mission. Great, dedicated co-workers. Best benefits package. Resources. On-site Gym.

    Cons

    Top-heavy executive leadership strings along poor-performing employees while creating nearly insurmountable, tedious hurdles for strong employees to be promoted. Endless layers of approval bring major initiatives to a halt. The best employees go elsewhere instead of waiting for promised promotions that never come. The only folks who stick it out are locals since they have nowhere else to go.

    Advice to ManagementAdvice

    Promotion criteria won't solve your weak manager problems. Show some courage and get rid of the folks who aren't pulling their own weight. CEO's only focus is making this a billion dollar charity when the hospital they fund can't even spend all of the money they are raising now. Free popcorn and 50-cent sodas aren't all they are cracked up to be.

    Doesn't Recommend
    Neutral Outlook

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