Alta Resources

  www.altaresources.com
  www.altaresources.com

Alta Resources Reviews

Updated October 22, 2014
Updated October 22, 2014
50 Reviews
3.0
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alta Resources Chairman & CEO James F. Beré Jr.
James F. Beré Jr.
21 Ratings

Employee Reviews

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  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager II in Neenah, WI
    Current Employee - Project Manager II in Neenah, WI

    I have been working at Alta Resources full-time (more than an year)

    Pros

    Extremely talented and friendly technology team and leadership...

    Cons

    There seem to be limited career growth opportunities...

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Sales Representative in Fort Myers, FL
    Current Employee - Licensed Sales Representative in Fort Myers, FL

    I have been working at Alta Resources part-time (less than an year)

    Pros

    Payed specialized training, great team atmosphere

    Cons

    No commission for sales jobs

    Advice to ManagementAdvice

    ...

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Not what their guiding principles say.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Neenah, WI
    Former Employee - Customer Service Representative in Neenah, WI

    I worked at Alta Resources full-time (more than an year)

    Pros

    The customers. Your co workers because you are meeting people from different walks of life.

    Cons

    Horrible place to work at. They don't care about their employees. It's all about the money for them.

    Advice to ManagementAdvice

    Get new management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Do not waste your time.....,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Brea, CA
    Current Employee - Customer Service Representative in Brea, CA

    I have been working at Alta Resources as a contractor (less than an year)

    Pros

    Nice supervisors and team leads.... in the beginning...,,

    Cons

    Not enough training, especially for the importance of what we were hired for. There is no time period to learn. The leads are few and far between.
    Management says one thing and does another and its only part time.

    Advice to ManagementAdvice

    More training so the job can be done more efficiently. Update the computers because they crash a lot and offer more competitive pay

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    You are going to get bored sitting on a desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Brea, CA
    Current Employee - Customer Care Representative in Brea, CA

    I have been working at Alta Resources (less than an year)

    Pros

    Flexible hours, working indoors, you keep yourself clean not dirty.

    Cons

    Can be boring, due to just sitting dow.

    Disapproves of CEO
  7.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alta Resources as a contractor (less than an year)

    Pros

    Very up beat co-workers. Site management seems to care about the well-being of all employees. If you just starting out the still give you a chance to gain experience.

    Cons

    The pay starts off a little low. The job is mostly seasonal. If you don't like basically working in a cubicle then maybe this job is not for you.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Neenah, WI
    Former Employee - Customer Service Representative in Neenah, WI

    I worked at Alta Resources full-time (more than an year)

    Pros

    The facilities are nice, training on going, benefits are reasonable, regular feedback.
    Held people responsible for attendance, which is only fair to other workers.

    I would rate the company higher overall, but the nicest call center job is still a call center job, with the pressure that goes with it. The same environment in another industry would have 4-5 stars.

    Cons

    Because it's a call center, most jobs are CSRs and there is a limit to advancement. Some supervisors are nicer than others. One had a reputation for favoritism, which stood out only because others did not.

    Advice to ManagementAdvice

    More parking nearby would be helpful, especially for late shift workers.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Very Good Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dishwasher in Fort Myers, FL
    Former Employee - Dishwasher in Fort Myers, FL

    I worked at Alta Resources full-time (more than 3 years)

    Pros

    The best thing was always talking with the customers.

    Cons

    no overtime was permitted because of the unexpected low numbers.

    Advice to ManagementAdvice

    slow down with the Micros

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    One mess up and your gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Neenah, WI
    Former Employee - Customer Service Representative in Neenah, WI

    I worked at Alta Resources full-time (less than an year)

    Pros

    The people that you work with are great. The pay isn't to bad. In between calls you were able to do what you wanted as long as you had your other work done. I really loved the experience that I got out of this job.

    Cons

    I was new to the customer service rep position. I made a mistake on a phone call and I was escorted out of the building like I was a criminal. I do understand that this was not something that should have happened on a call, but it wasn't something that was horrible like swearing at a customer or calling anyone names. It was a simple mistake and yes that was a learning experience, but do not throw someone out like they committed a crime.

    Advice to ManagementAdvice

    Give newbies a chance to make mistakes. That's the only way they are going to learn. I would understand if someone repeated this mistake. Be patient with people.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    If You're in IT You Need This

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alta Resources full-time (more than an year)

    Pros

    Awesome people and flexibility
    Good advancement if you care

    Cons

    Lack of pay and compensation

    Advice to ManagementAdvice

    Compensate people so they feel valued, especially when they control your infrastructure

    Recommends
    Positive Outlook
    Approves of CEO

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