Altisource

  www.altisource.com
  www.altisource.com

Altisource Reviews

Updated December 24, 2014
Updated December 24, 2014
279 Reviews
2.6
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Altisource CEO William B. Shepro
William B. Shepro
158 Ratings

Review Highlights

Pros
  • Very flexible and good work life balance with very good interaction between teams (in 15 reviews)

  • good salary,good opportunities,decent environment and cooperative employer (in 16 reviews)


Cons
  • Working hours are sometimes very harsh on individuals and work life balance is lop-sided (in 18 reviews)

  • There is no work/life balance; no balance at all (in 8 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Typical corporate environment with a technology focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Analyst in Los Angeles, CA
    Current Employee - QA Analyst in Los Angeles, CA

    I have been working at Altisource full-time (more than 3 years)

    Pros

    They have a good hold on the real estate software market, plenty of capital for growth, and exciting plans for expansion in the future, and an impressive suite of products that allow for new job opportunities within the corporate umbrella.

    Cons

    They don't provide annual salary increases and are slow to implement any salary adjustments whatsoever. They tend to offshore many jobs unless contractually required to keep onshore, and there's too heavy of a focus on hiring ivy league executives instead of experienced ground level talent.

    Advice to ManagementAdvice

    Could be better about offering more perks like catering, employee recognition, and better compensation.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Crazy, committed, driven, experimental, with roots in India and old-school finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Altisource full-time (less than an year)

    Pros

    What do you get when lawyers and accountants start a company that mixes old-school finance with technology, then invests in startup technologists and acquires several other companies? Altisource. This is a good place to work if you are focused on business results and your part in them, and can deal with the company working through its apparently stuffy past plus its recent huge growth. The place _is_ pragmatic and can be a strange mix of nice touches with cheap or odd limitations. That said, it has budget, it has vision, and it is eager to have people contribute. The second half of 2014 has included new management hires, executive decisions and improvements in internal approach that bode well for the future.
      The best part of working here is the smart, talented group of people. Everywhere I turn I find people who really know their business. We are all working to grow this business and, while there are some healthy discussions about how to do that best, the final decisions are usually solid and the appetite for new ideas is impressive.

    Cons

    As always, in life, your boss will make a huge difference in your satisfaction. There are some great ones here. There are others as well. There are apparently some people here who have had very bitter experiences, based on other reviews. Some of the culture is based in ancient perspectives on workplace restrictions. For example, some areas still ask everyone to dress in full business regalia at times, even if their jobs don't otherwise merit a suit (blazer and slacks are not business attire). If that is an issue for you, don't work in those divisions.
      On the other hand, other areas are very flexible and people wear t-shirts and flip flops and there is a beer tap (Harpoon) in one of the offices. I've seen some of the leadership in those areas are big personalities and there are more political dramas. No place is perfect.

    Advice to ManagementAdvice

    Communicate, communicate, communicate.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    A company with huge potential but struggling to deliver on it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Altisource full-time (more than an year)

    Pros

    Some of the smartest people I have ever worked with. Good pay and pretty good benefits. The potential to truly disrupt an industry is there.

    Cons

    Unfortunately most of the really smart people are not in management. The company is too top heavy and wastes too much time and effort with political wrangling.

    Advice to ManagementAdvice

    Focus on subject matter expertise. Quit hiring so many programmers to try to make things move fast and hire SME's to make things right.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 12 people found this helpful  

    Company cares only about the shareholders...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in North Atlanta, GA
    Current Employee - Anonymous Employee in North Atlanta, GA

    I have been working at Altisource full-time (less than an year)

    Pros

    It is a paycheck. If you are starving take this job, if not, you would be better off finding other employment.

    Cons

    If you are considering working for Altisource you should read this and other posts on here before you make up your mind. First, look at the posts on here that say something nice about the company. See how they are all grouped within days of one another or are all small one line promotions? October 21 - 22? Sept 28? Aug 19 - 20? Or that big group back in April? That is because the C level management made a bunch of people log into Glassdoor and say something good about the company. Before that the CEO had a 45 percent approval rating and the company had less than 2 stars. Now look at the reviews on here that are comprehensive, lengthy and spell out specific issues with Altisource. Those are the reviews you should pay attention to.

    The simple truth is Altisource is solely interested in making money for its C level employees and shareholders. Do some research and look at its public filings. It is making a huge profit - $130 million a year - and has also borrowed $200 million but at the same time is cutting staff, salaries, bonuses, travel and everything else for its employees and customers. Is it losing money? No. It has a 30 percent profit margin and wants more! Why? Is it to put back into the company through staff retention or revamping its 15 year-old technology? No! It is all being used to buy back stock so that the C level employees and the shareholders get more share value, at the expense of their employees and their customers and the long term prospects of the company. To date they have purchased over $200 million of their own stock just to drive the price up and increase dividends. This only helps the shareholders and C level employees who hold over 40 percent of the stock. They are pillaging the company profits and saddling the company with debt just to add to their pockets now.

    Every day I see how the C level does not care at all about their employees. They recently moved all of our office into small cubicles, even senior staff, HR employees, compliance staff, attorneys, accounting and others who need privacy. But of course the CEO, CAO, and Chairman have the only offices in the entire space and they aren't even based here and they rarely visit. This just furthers the divide between the C level and the staff. Amusingly, the move was acclaimed as team building and to encourage collaboration, but in reality we all know it was just to save money to add to the shareholders return at our expense. Not only that, but there are no more secrets. We are all in cubes and can hear everyone’s phone conversations.

    Here is the deal. If you are really starving and need a job to feed your family, take this one. It looks decent on a resume but that is about it. You will be miserable and treated horribly in a matter of days or weeks. You will actually have to punch in every day, no matter what level of employee you are. And if you think that is so they can pay you overtime, oh no, there is no overtime pay. You are expected to work 60 hours or more each week with no overtime and if you don’t put in the hours, they will let you go. It is some weird culture that comes from the Chairman and permeates through all of his companies. I imagine they think why pay for 10 employees when you can get the same work out of 6? Does this burn out employees? Of course. Do they care? No. There is no work-life balance. On top of that you won’t be allowed to travel to supervise your teams, but you will still be held responsible for their work. You will also be forced to make all new hires in India, where you can't properly supervise your employees but they cost 20 percent of what they cost in the US so you have to hire there. Oh yeah, if you do get permission to travel they will make you pay for your own travel expenses and they will take months to reimburse you. I hear the CAO actually blocks all travel and only sometimes finally approves it just 2 weeks from the travel date when it costs double to buy the tickets.

    If Altisource is recruiting you and you make close to what they are offering you and relying on the equity rights plan to make a difference, forget it as it is completely worthless. They claim to be a start-up with good equity but in reality they are simply a spin-off of Ocwen and continuation of that business model. The only people in the company who are vested with equity are the CEO, CAO, the Presidents of a few divisions, and a dozen or so other people. That’s it! 15-30 people out of 8,000 employees. There is no time vesting, just multiple financial hurdles that are quite impossible to meet. By all measures this company is a great financial success, but it won't share any of that with the staff who made them a success or put it back into the business. We actually heard about a division that recently increased its revenues from $1,000,000 per month to $15,000,000 per month - a miraculous 15 fold increase - and nobody on the team vested a single dime.

    Most employees come here with high hopes to make a difference and an impact but it is quickly beat out of them as they realize they are not valued or respected. Then it is just a matter of time before they find new jobs. I don’t know anyone in my group that isn't looking for a new position as we speak. The average life cycle of an Altisource employee is about 12 - 18 months.

    I am not a negative person, but there it is. This is what Altisource did to me, turning me into a negative and cynical employee. I hope candidates do their research and choose more wisely than I did. All of the information I provided can be found in their SEC filings and investor materials or other public records.

    Advice to ManagementAdvice

    Its time for some new blood in the C suite.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Not about the employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Altisource full-time (more than 3 years)

    Pros

    There is free coffee in the morning

    Cons

    Not worker centric
    very hard to get process improvement
    very little team dynamic

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 9 people found this helpful  

    Stifling environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Altisource full-time (more than an year)

    Pros

    If you are looking for just a paycheck, then this is a perfect place to be.

    Cons

    Employees are constantly reminded to not talk, how to dress, and that you can be recognized only if you make time to help other departments no matter how hard you work in your own department.

    Advice to ManagementAdvice

    EVERYONE NEEDS TRAINING...even managers.

    Doesn't Recommend
    No opinion of CEO
  8. 6 people found this helpful  

    Surreal workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Boston, MA
    Former Employee - Senior Software Developer in Boston, MA

    I worked at Altisource full-time (more than an year)

    Pros

    Deep pockets, lots of new technologies to play with (if you're lucky enough to work in the right department), great co-workers, lots of technical talent, semi-startup environment.
    If you ever wondered how it would be to work for an off-shore company, but were afraid to move to India, your wait is over. Apply for a job with Altisource in Boston and the experience will be yours to have. Place is full of cultural diversity. H-1 visa applicants are strongly encouraged to apply and well represented in the Altisource workforce.
    Great place to brush up on foreign accents.

    Cons

    - Lack of leadership. Example: competing projects lead to conflicts between already alienated locations (Atlanta vs. Boston). Poor understanding of target technologies by senior technical management leads to indecisive management style.
    - Lack of vision. If you build it they will come. Build something... anything... throw it up against the wall and see if it sticks. Business requirements? Say what? Come up with your own feature set and run with it.
    - Poor communication skills. Low-level management lacks basic communication skills. A lot of can be attributed to cultural differences.
    - Pretend-startup look and feel. Smoke screen to entice college grads from ivy league schools to come onboard. Not too many publicly traded startups with Indian roots out there to compare against, so perhaps I am wrong about this one...
    - Antiquated development environment. Locked down and tightly controlled workstations. Low-end Windows laptops as cost saving measure. Never mind simple math: number of builds a day TIMES number of minutes spent waiting for slow build TIMES number of developers = REAL WASTE OF MONEY
    - Poor facilities. Lack of permanent office space. Constantly on the move from one location to another.
    - Too many chiefs and not enough indians.

    Advice to ManagementAdvice

    Hire from within your personal circle of friends to cultivate already successful company culture. Clamp down more on development environment to encourage technological innovation. Hire at least one US citizen for every H-1 visa employee to introduce more cultural diversity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 11 people found this helpful  

    A billion dollar company managed by a buffoon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Atlanta, GA
    Current Employee - Anonymous in Atlanta, GA

    I have been working at Altisource full-time (more than an year)

    Pros

    The potential of this company is tremendous with great opportunities to change the way Real Estate is transacted in the United States

    Cons

    Micromanagement and an inability for executive management to look past daily escalations and think strategically. Even though this company is 8,000 people strong, all decisions are bottlenecked with one individual who likes to position himself as the company savior. There are companies run from a garage with more diversity and collaboration than Altisource.

    Advice to ManagementAdvice

    Employees are called Human Resources for a reason, they are key to a company's success. Altisource has huge turnover because the executive management team treats other executives like children. Hire well (which Altisource does) and then allow your people to do their job. A senior executive's job is to provide support and clear roadblocks to make their business successful not brow beat business leaders and swoop in at the last minute to create percieved value at the expense of the larger project.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Where form rules over substance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations
    Former Employee - Operations

    I worked at Altisource full-time (less than an year)

    Pros

    Always challenging you to do 120%

    Cons

    Will go fr the short term success at the cost of a long term, sustainable solution

    Advice to ManagementAdvice

    Take time to plan then execute towards the goal. Putting out fires does not stop new embers form ignighting

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 7 people found this helpful  

    Altisource should be your last option

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Altisource

    Pros

    Compensation is ok at first glance. A few members of the management team are do care about employee developmet.

    Cons

    Severe employee and management turnout. No work life balance. You may observe nepotism, inequality, hostile environent, exploitation, mediocrity, sexual harrasment and abusive behaviors. No hr precense. Incompetent HR dept. Poor reputation in the mortgage industry.

    Advice to ManagementAdvice

    Relax, respect others. Provide good quality training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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