Altisource Reviews

Updated March 23, 2015
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  1. 9 people found this helpful

    Surreal workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer in Boston, MA
    Former Employee - Senior Software Developer in Boston, MA

    I worked at Altisource full-time (more than a year)

    Pros

    Deep pockets, lots of new technologies to play with (if you're lucky enough to work in the right department), great co-workers, lots of technical talent, semi-startup environment.
    If you ever wondered how it would be to work for an off-shore company, but were afraid to move to India, your wait is over. Apply for a job with Altisource in Boston and the experience will be yours to have. Place is full of cultural diversity. H-1 visa applicants are strongly encouraged to apply and well represented in the Altisource workforce.
    Great place to brush up on foreign accents.

    Cons

    - Lack of leadership. Example: competing projects lead to conflicts between already alienated locations (Atlanta vs. Boston). Poor understanding of target technologies by senior technical management leads to indecisive management style.
    - Lack of vision. If you build it they will come. Build something... anything... throw it up against the wall and see if it sticks. Business requirements? Say what? Come up with your own feature set and run with it.
    - Poor communication skills. Low-level management lacks basic communication skills. A lot of can be attributed to cultural differences.
    - Pretend-startup look and feel. Smoke screen to entice college grads from ivy league schools to come onboard. Not too many publicly traded startups with Indian roots out there to compare against, so perhaps I am wrong about this one...
    - Antiquated development environment. Locked down and tightly controlled workstations. Low-end Windows laptops as cost saving measure. Never mind simple math: number of builds a day TIMES number of minutes spent waiting for slow build TIMES number of developers = REAL WASTE OF MONEY
    - Poor facilities. Lack of permanent office space. Constantly on the move from one location to another.
    - Too many chiefs and not enough indians.

    Advice to ManagementAdvice

    Hire from within your personal circle of friends to cultivate already successful company culture. Clamp down more on development environment to encourage technological innovation. Hire at least one US citizen for every H-1 visa employee to introduce more cultural diversity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 13 people found this helpful

    A billion dollar company managed by a buffoon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Atlanta, GA
    Current Employee - Anonymous in Atlanta, GA

    I have been working at Altisource full-time (more than a year)

    Pros

    The potential of this company is tremendous with great opportunities to change the way Real Estate is transacted in the United States

    Cons

    Micromanagement and an inability for executive management to look past daily escalations and think strategically. Even though this company is 8,000 people strong, all decisions are bottlenecked with one individual who likes to position himself as the company savior. There are companies run from a garage with more diversity and collaboration than Altisource.

    Advice to ManagementAdvice

    Employees are called Human Resources for a reason, they are key to a company's success. Altisource has huge turnover because the executive management team treats other executives like children. Hire well (which Altisource does) and then allow your people to do their job. A senior executive's job is to provide support and clear roadblocks to make their business successful not brow beat business leaders and swoop in at the last minute to create percieved value at the expense of the larger project.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 10 people found this helpful

    Stifling environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Altisource full-time (more than a year)

    Pros

    If you are looking for just a paycheck, then this is a perfect place to be.

    Cons

    Employees are constantly reminded to not talk, how to dress, and that you can be recognized only if you make time to help other departments no matter how hard you work in your own department.

    Advice to ManagementAdvice

    EVERYONE NEEDS TRAINING...even managers.

    Doesn't Recommend
    No opinion of CEO
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  5. 8 people found this helpful

    Unstable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee in Maryland Heights, MO
    Former Employee - Former Employee in Maryland Heights, MO

    I worked at Altisource full-time (less than a year)

    Pros

    My boss didn't work in the office. The coffee and creamer was always stocked. Air conditioner worked on a daily basis.

    Cons

    Expensive benefits, $300 per check to have a 1500 deductible for a family. They do not cover step children unless they live with you. That's right 7800 a year for health insurance so make sure you ask for more money.

    19 pto days a year but you don't start accruing until day 91. So basically it will take you 7 months to earn 5 days off.

    Everything is offshore because Altisource is too cheap to pay American wages. With most of the staff in India it makes for a very frustrating work environment. There is no denying the disconnect, on shore does nothing but fix offshores nonstop mistakes because of poor training and cultural differences.

    They do not give annual pay increases to floor employees.

    Only some of the floor employees get an Annual bonus even though everyone contributes to the bottom line. This causes poor morale between co-workers.

    Tuition reimbursement takes months and months to get approved because there isn't a set policy in place.

    There is zero employee appreciation events of any kind.

    There is one IT guy on site that is 100% responsible for 2 buildings. He is worked to death because Altisource doesnt think there is any reason why 1 person can't support over 100 people alone.

    This company is tied to Ocwen, which should have been my red flag to turn and run in the other direction.

    Offshore is given better benefits and pto than onshore. Off shore also holds employee events. If you are an onshore employee you are treated like a second class employee.

    Advice to ManagementAdvice

    Your entire company is a complete mess, good luck fixing your many many issues. Stop buying businesses and focus on pulling your current projects from the fire.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 8 people found this helpful

    Altisource should be your last option

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Altisource

    Pros

    Compensation is ok at first glance. A few members of the management team are do care about employee developmet.

    Cons

    Severe employee and management turnout. No work life balance. You may observe nepotism, inequality, hostile environent, exploitation, mediocrity, sexual harrasment and abusive behaviors. No hr precense. Incompetent HR dept. Poor reputation in the mortgage industry.

    Advice to ManagementAdvice

    Relax, respect others. Provide good quality training.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Where form rules over substance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations
    Former Employee - Operations

    I worked at Altisource full-time (less than a year)

    Pros

    Always challenging you to do 120%

    Cons

    Will go fr the short term success at the cost of a long term, sustainable solution

    Advice to ManagementAdvice

    Take time to plan then execute towards the goal. Putting out fires does not stop new embers form ignighting

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 9 people found this helpful

    Hands down the worst place I've ever worked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Altisource full-time

    Pros

    Many talented, smart people work there.

    Cons

    Terrible, stodgy management. Lack of communication between teams. Lack of direction. Too many leaders, not enough team players.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 8 people found this helpful

    Incompetent Folks Galore - Horrible place. Really Bad Management team. Don't Join..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Manager in Atlanta, GA
    Current Employee - Asset Manager in Atlanta, GA

    I have been working at Altisource full-time (more than a year)

    Pros

    You can very well put your title as a paycheck recipient. No one cares if you don't work, but you will have to ensure that you don't ask the right or tough questions to anyone, else you will get fired.. Immediately.. I have till now maintained my job as I have stopped asking questions..

    Cons

    No one can speak up.. As employees are treated with utter disrespect by the management team. The CAO is a dictator living in the 18th century - He is the primary reason for all the attrition and bad culture. Absolutely incompetent.
    The Facilities team is supremely bad.. We have the worst possible infrastructure in a Tech/Financial Services company. The Facilities head is a useless guy who has no sense of what and how the infrastructure should be built. You will see him setting up the stupidest of rules.. For e.g it becomes a huge issue if you do not take your cab to office if you have signed up for it. You will in fact lose your job for doing such things.. The only thing this whole company cares about is to keep squeezing the employees and make whatever small $ possible in the name of cost saving. They are not a tech company and possibly cannot create any tech product which can give them $s hence they try to make whatever is possible from the slave shop.

    In short.. Horrible horrible place.. Stay away.

    Advice to ManagementAdvice

    They need a new facility head and also a change in guard in the CAO role as he is the one who creates and enforces that employees be treated with no respect whatsoever in the name of stupid cost saving strategies.. Totally a sad place if you are an employee.. You will be constantly demotivated.

    Disapproves of CEO
  10. 2 people found this helpful

    Let go shortly after starting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Loan Processor in Saint Louis, MO
    Former Employee - Senior Loan Processor in Saint Louis, MO

    I worked at Altisource full-time (less than a year)

    Pros

    Friendly co-workers. Salary was comparable to previous employers. Opportunity seemed to be very good, with the possibility of upward movement.

    Cons

    Worked there for only 4 months before I was laid off! Upper management did not have their ducks in a row, for the NEW line of business I was brought on to help get up & running. The Legal Dept. delayed are start and as a result of many delays, we could not get the business needed to sustain the reason for all of the staff hired (5), and as a result 4 of 5 were laid off, with no real clear explanation.

    Advice to ManagementAdvice

    Reduce the layers of management and you will be in a better position.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful

    Excellent place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Altisource full-time

    Pros

    Tremendous opportunities to grow for people who want to work 24x7

    Cons

    Not an ideal place for people who need a work life balance

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO

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