AmTrust Financial

  www.amtrustgroup.com
  www.amtrustgroup.com

AmTrust Financial Reviews

Updated September 29, 2014
Updated September 29, 2014
39 Reviews
2.4
39 Reviews
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Barry D. Zyskind
16 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Friendly culture, fast paced, a lot of learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AmTrust Financial full-time

    Pros

    Small groups of coworkers which work on similar, specific issues which contribute to a larger purpose for the team. It's a fast paced environment with a fun culture that forces oneself to learn quickly. Management is friendly and laid back with coworkers which keeps the stress level low. There is not a lot of micromanagement.

    There are a lot of different employee tropes; charismatic project leaders, knowledgeable technical gurus, passionate analysts, and persistent testers. There is a place for everyone, and the day to day runs smoothly. It's very easy to find the correct people to learn from.

    Cons

    Communication can be on the slow side. Scheduled reviews are rare. The beginning learning curve is steep, and the company does not have a formal training process.

    Advice to ManagementAdvice

    More information on expected personal financial growth potential. Look into a more formalized training regimen.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Enlightening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Testing Analyst in Cleveland, OH
    Former Employee - Testing Analyst in Cleveland, OH

    I worked at AmTrust Financial full-time (more than an year)

    Pros

    -endless opportunities for personal and professional growth if managers like your personality and you emulate their values
    -good location downtown
    -fast paced environment
    -global company
    -looks decent on resume if you self teach yourself the experience you need

    Cons

    -lack of training or team building exercises
    -no expectations set by managers so much confusion exists about jobs function
    -no project planning whatsoever which causes poor planning with the architecture of the software system, thus causing a poor quality and unstable system
    -deadlines are based on arbitrary and unrealistic dates without any proper requirement gathering or research
    -promotions are made not due to employee competency but because of nepotism and cronyism
    -software methodologies are extremely out of date and are changed on a daily basis without being communicated to the team. This company is not in compliance with sox regulations (these are financial systems)
    -companies which have been acquired are forced to replace their software system and almost always are treated disrespectfully and are forced to accept a downgrade in quality
    -employees are requested to perform manager functions without proper guidance or any compensation
    -company turnover rate is extremely high
    -threats to fire people and talking down to employees occurs more often than not to deflect blame
    -for get best practices, no practices is the way it goes here
    -no integration of culture after acquisition occurs

    Advice to ManagementAdvice

    Continue to do what you are doing, you are racking in the dough.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Zero accountability and communication between teams and leadership combined

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT in Cleveland, OH
    Current Employee - IT in Cleveland, OH

    I have been working at AmTrust Financial full-time (more than an year)

    Pros

    Pro: Salary. Easy transition from contract to hire, good compensation.

    Cons

    Absolutely every element outside of salary. Interviewed for and accepted a position that I would still one day like to have.. however every one of my teammates and I were hired based on skills and qualifications that we have yet to utilize, expected to perform job requirements that we were not hired to do, no accountability, no communication, those in leadership might as well still be in highschool. when asking a manager for permission to go directly to another team's lead for further instruction working to close a project, I was told "no just don't, i'm not speaking to that person right now so forget about it" therefore project sits while the ladies bicker. ridiculous. i promise that anything you are hired in to do, you will not be doing while working at amtrust.

    Advice to ManagementAdvice

    mid level leadership is miserable in their roles (and personal lives it appears which is more than any subordinate should ever know about), their attitudes and distaste for their own jobs does not make for good morale.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Cleveland, OH
    Current Employee - Software Developer in Cleveland, OH

    I have been working at AmTrust Financial as a contractor (less than an year)

    Pros

    The only pros for me is the pay increase I received compared to my old job and the proximity of job.

    Cons

    The employees suck. Their are very few 'normal' software developers here. The majority of developers are recruited. I feel like if people want to work at a company, they do not need to recruit workers. The software developers have absolutely no formal training or guidance. You basically get assigned to a project and then figure it out on your own. The projects are not very interesting at all. I would only recommend working here if you have nothing else.

    Advice to ManagementAdvice

    Spend some time documenting the processes and structure of your systems so that new employees can learn faster.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Not a bad place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AmTrust Financial

    Pros

    Relaxed environment. Flexible hours. friendly co-workers for the most part.

    Cons

    Structure of the company is a bit weird. Management is out-of-touch with the work flow of the departments. Company had picked up business tremendously over the 2.5 years that I was there but our department didn't grow nearly as fast as it should've.

    Advice to ManagementAdvice

    Pay more attention to the workloads and don't burn your good workers by overwhelming them. Approve new-hires more quickly.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Terrible career move.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Analyst in Cleveland, OH
    Former Employee - QA Analyst in Cleveland, OH

    I worked at AmTrust Financial full-time (more than an year)

    Pros

    If you're looking for a just where you can just slack off and do nothing, this is the place. Most of the people do next to nothing, and all the work is carried on the backs of a few select people. The processes are broken or non-existent, but instead of fixing them, they just keep throwing more people at it. So they hire lots of people who get no training and it's easy to collect a paycheck without doing anything. Some people play video games, some people watch movies on their phones, and some just read e-books all day. Management is too clueless to notice, and when they do, they don't have the backbone to do anything about it.

    Cons

    Nothing you learn here will be of any use. They don't follow any processes that would be considered standard for the industry. So no matter how long you spend here, your experience is worthless anywhere else, and you'll need to start over. No one in management has relevant experience in the field either, so they have nothing to teach you. Their primary goal is to create a believable act for when SOX audit time comes that they adequate change management procedures, even if they don't follow those policies most of the time, and doctor the data later.

    Pay is also sub par. You can make 30-50% more working almost anywhere else in a comparable position. If you care about your career at all, you won't tank it by working here.

    Advice to ManagementAdvice

    There needs to be more training, on both sides of the table.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Run fast, run far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AmTrust Financial full-time

    Pros

    The majority of "leaders" are uneducated in the conventional sense, i.e. they don't even possess high school or college degrees. They rely solely on their rank and file employees to drip feed them even the most elemental information that they, in turn, endeavor to transmit to their superiors (VPs and above) in a quasi-intellectual fashion. It's akin to watching someone drive a car with no brakes - a perfect equilibrium of amusement and fright!

    Cons

    Simple case of the blind leading the blind.

    Benefits, which are abhorrent, are the primary reason people work here. Furthermore, they don't even begin to eclipse the abysmal hourly rates that the majority are required to stomach.

    Advice to ManagementAdvice

    Make sure your managers aren't hoodwinking prospective employees by misrepresenting the actual competencies required for certain position. Otherwise, it proves to be an impressive waste of everyone's time, money and energy; particularly the employee's.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Work life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Service Technician in Dallas, TX
    Current Employee - Underwriting Service Technician in Dallas, TX

    I have been working at AmTrust Financial full-time (more than an year)

    Pros

    Plenty of Overtime if desired.

    Cons

    Work life balance can be a bit difficult

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Good benefits poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Testing Analyst in Cleveland, OH
    Current Employee - Testing Analyst in Cleveland, OH

    I have been working at AmTrust Financial full-time (more than an year)

    Pros

    Company has good benefits. Nice having the bank holidays.

    Cons

    Desks arrangements are very close together with limited space, so you have no privacy at all. Management does not clearly communicate what they want from you and then you get blamed for there miscommunications.
    They are going through some growing pains but management really needs to communicate better with the employees. In a year no one has ever sat down with me and clearly defined my responsibilities. It a fly by the set of your pants environment.

    Advice to ManagementAdvice

    Communicate to your employees, set career paths and expectations.

    Neutral Outlook
    No opinion of CEO
  11.  

    good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Analyst in Cleveland, OH
    Former Employee - QA Analyst in Cleveland, OH

    I worked at AmTrust Financial as a contractor (more than an year)

    Pros

    good people to work with.

    Cons

    boring work. projects are limited.

    Recommends
    Neutral Outlook
    Approves of CEO

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