Pros – working from home for a business that offers decent pay and benefits. major decisions are made with data, not just hunches. the team is encouraged to find ways to be more collaborative and efficient. top performers can grow from customer service to more senior roles within the business.
Cons – infrequent opportunities to work with other team members in-person. challenges adapting to working in a purely virtual environment and learning how to communicate with different types of people.
Advice to Senior Management – push more boundaries on virtual collaboration. increase benefits.
Yes, I would recommend this company to a friend