Amazon.com
3.3 of 5 3,208 reviews
www.amazon.com Seattle, WA 5000+ Employees

Amazon.com Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.3 3,208 reviews

                             

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,244 ratings)

64% of employees recommend this company to a friend
3,208 Employee Reviews
in

Review Highlights

Pros:
  • "You're surrounded by smart people who challenge you to grow constantly"
    in 275 reviews
  • "You will learn a lot while working at Amazon that will be useful for the rest of your career"
    in 88 reviews
Cons:
  • "Company is not at all sorry to screw people's work-life balance for itself to excel"
    in 480 reviews
  • "Pathetic culture-no work life balance/poor pays shares are deceiving/Extremely political"
    in 110 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Disapproves of CEO

     

    Overall great place to work, pay is not what you would expect.

    Fulfillment Associate (Current Employee)
    Tracy, CA

    ProsVery lax place, easy to get along with everyone, especially managers, safety is important.

    ConsNot competitive pay, chaotic always construction, changing.

    Advice to Senior ManagementMore mobility, rich company, associate pay not great.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Designer

    Graphic Designer (Former Employee)
    Seattle, WA

    ProsYou have a chance to work with cool and smart people in technology side but not in design side. It is totally up to your boss if the job is fun or not.

    ConsThere is no work and life balance! You have to work and work even on weekends and never leave on time!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Work with awesome people in a constantly changing environment

    Process Assistant (Former Employee)

    ProsMany of the people that you get to work with, especially during peak, are people that you form true bonds with. Once you move to salary rather than hourly the pay is quite good.

    ConsLess than 24 hour notice for overtime shifts that will be required, not just for one day but for several weeks. A very fake and condescending HR department. The constant change that is championed as a good thing can actually be an impediment to efficiency as once processes are learned they are immediately changed by someone seeking a promotion just to prove that they are worth it and the side effects be damned.

    Advice to Senior ManagementChange is good but too much change while constantly making demands on hourly employees creates more stress. Treat your hourly employees as more than cogs in a machine that you constantly tweak, especially when you threaten employees constantly with termination or cuts in hours. Tell HR to stop lying. Tell the truth, your people will appreciate it more.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Good workplace, Bad Environment

    Anonymous Employee (Current Employee)

    ProsGreat new projects. Good technology. Very competitive environment

    Consbad work life balance, too much into the hands of your direct managers

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    A lot of reporting, poor management, but great package.

    Anonymous Employee (Former Employee)

    Pros- Package: good salary, RSUs
    - I learned a lot
    - Looks good on your CV (very selective & successful)
    - Brand awareness (clients)

    Cons- Poor management: ex Boston Consulting Group mainly, they don't care about their staff nor HR
    - Extremely political: directors and category leaders use deep dives, financial reviews (operational plan), pricing reviews and backgrounds check (business school, consulting) to promote or to get rid off employees
    - Data centric / mental: analysing spikes or drops in base points even when it's not relevant (just a couple of units sold, or analysing sales over a couple of hours only on a very specific day: WoW and YoY!)
    - Workload: up to 60 hours per week, including Sundays (the data is processed on Saturdays so you receive business reports on Sunday morning and questions from the management on Sundays afternoon / evening)

    Advice to Senior ManagementIt works, so not sure why they should change anything. It's just horrible for most employees / high turnover the first 2 years.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Opportunity to learn/grow offset by culture of fear, amplified by "bar raisers"

    Anonymous Employee (Former Employee)
    Seattle, WA

    ProsLarge company with many different leading-edge technology initiatives. No matter what you want to work on or where you want to learn and grow, there is probably a team working on it. Brilliant, highly motivated and hard working employees. Principals Of Amazon and Friday Learning Series talks are fascinating, informative and give new/innovative ways of looking at things, if you can make the time for them.

    ConsThe work "style" of piling it on is not only Darwinian, it precludes anything other than the fastest path to delivery and creates internal competition rather than collaboration. If you can't play the "this is an Steam goal" card you're hosed. "Bar raiser" is a euphemism for ball-buster. They seem to lurk and pounce on any oversight or flaw no matter how small. If there's more than one in a meeting, it can turn into a feeding frenzy. Management seems to actually enjoy the badgering. The clever ones wait and then weigh in with a Leadership Principle, usually as a stick rather than a carrot.

    Advice to Senior ManagementInvite a set of external recruiters in for a retrospective. Ask them about what people who leave Amazon tell them and why they rarely refer people to Amazon.

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    • Culture & Values
           
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    Amazon is the future

    Software Development Engineer II (Current Employee)
    Bangalore (India)

    ProsProduct breadth, opportunity to develop and learn is huge. You can work in whatever you are interested in. There is a great website. Then there are high performance/scale services which are core part of business. Then there is AWS, hardware, kindle and the list goes on.
    It's generally easy to switch teams and moving to other roles is encouraged.
    Mostly smart people around.
    Compensation is competitive and great potential of stock is a silver-lining on the top of that.
    Just loving the company and work.

    ConsSometimes work could be hectic but that's ok. Some managers are political & bad but many are good. Again few teams do not do great work but just operations or maintenance so be choosy.
    Don't expect great facilities as it's very frugal company but essential benefits are comparable to other good companies.

    Advice to Senior ManagementJeff Bezos is a true visionary & genius. One thing that differentiates him is he is constantly watchful. He is making the company innovate. Customers are loving it and most products are generally more successful then other companies.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great

    Anonymous Employee (Current Employee)

    ProsSmart people, good atmosphere, great culture.

    ConsNone I can think of.

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    • Culture & Values
           
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    Great company doing great things and re-imagining online retail.

    Customer Service Manager (Current Employee)
    Naples (Italy)

    ProsCorporate focus on long term growth and strength, major growth inside the company to match the growth of consumer base.

    ConsDemanding expectation of leaders, performance bar is fast moving and hard to match.

    Advice to Senior ManagementEvaluation, improvement, and utilization of talent in the company may help grow internal performance and increase satisfaction of employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    If it fits for you, a great place to learn and build

    Anonymous Employee (Current Employee)

    Prosthis is a company that really sticks by its principles, especially customer obsession
    your career path is your own to determine, I've always been supported in my changes (can also be a negative, see below)
    you are building cool things that affect lots of people around the world
    NEVER A DULL MOMENT, EVER

    Consmassive growth can be hard to keep up with
    not a ton of help guiding your career
    no doubt it is a rat race. constant top-grading means you need to be absolutely engaged all of the time. your personal life will suffer from the time and attention you give to your job

    – I'm optimistic about the outlook for this company

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