Amazon.com Reviews

Updated April 6, 2015
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  • Lexington-Fayette, KY
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3.5
24 Reviews
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Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
18 Ratings

24 Employee Reviews

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  1. You will work 60 hours a week during not peak, 70 during peak.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager in Lexington-Fayette, KY
    Current Employee - Area Manager in Lexington-Fayette, KY

    I have been working at Amazon.com full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Decent money, good job security. Big company with mobility to move around.

    Cons

    Political management game. Gaps in pay for same job level.

    Advice to Management

    AMs put in more time than anyone. Physical labor.

  2. Helpful (1)

    Full time, Good 20 somthing job. Offers many opportunitys.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Associate in Lexington-Fayette, KY
    Current Employee - Fulfillment Associate in Lexington-Fayette, KY

    I have been working at Amazon.com

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Guaranteed hours, ok pay, overall compensation

    Cons

    Long hours, somtimes stressfull atmosphere.

    Advice to Management

    Stop changing managers so much.

  3. Acquired taste

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Assistant in Lexington-Fayette, KY
    Current Employee - Process Assistant in Lexington-Fayette, KY

    I have been working at Amazon.com full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Good pay
    -Decent benefits
    -Consistent hours
    -Good life/work balance (never work over 60 hours, and that's a rarity)

    Cons

    -Not "promote from within" oriented
    -Pay scale
    -Customer-centric means associates second

    Advice to Management

    Encourage leadership development

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  5. Helpful (2)

    I thought Amazon did a good job at providing its warehouse associates with good benefits and decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Lexington-Fayette, KY
    Former Employee - Warehouse Associate in Lexington-Fayette, KY

    I worked at Amazon.com full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very structured environment
    good benefits
    reasonable hours
    opportunity for overtime (mostly in peak season)

    Cons

    peak season can be very tiresome because of mandatory overtime and shift placement may not be that great
    not very many opportunities to move up if you start at the warehouse associate level
    it is factory work so there is a lot of repetitive tasks and they are also on a piece rate system. If you don't maintain a certain piece rate you will be put on probation

    Advice to Management

    In my facility LEX2 there were a lot of warehouse associates that had college education. That to me seems like a good pool of people that you might look into additional training and some higher responsibilities along with those that are exceeding expectations.

  6. Helpful (3)

    Love, hate, back to love. It's an endless cycle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Lexington-Fayette, KY
    Current Employee - Warehouse Associate in Lexington-Fayette, KY

    I have been working at Amazon.com full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Vacation time, personal time, UPT, stock, and being year over year ambassador for my department. Fun place to work most days.

    Cons

    When I first started at Amazon, I loved it. I loved everything about it and then I finally figured out how it really works when it comes to being a regular tier one associate. It's a popularity contest, high school all over again. Management enjoy it when an associate is willing to go above and beyond to kiss their butts. If you are willing to kiss booty then this is the job for you! Doesn't matter how hard you work, or how high your rate can be, it only matters if you can kiss tale. Management changes more often than you can change your underwear. By the time you finally learn the guy's name, he's already moved on and more likely than not, replaced with someone fresh out of college that doesn't have the slightest instinct on how to run a department of 70 or more associates. In the facility that I work at, there's only a handful of women that are part of management and it seems unlikely that a female will ever become a part of it. It's a man's world...literally! There's no communication between the manager and the associate unless it's during stand up at the start of the shift or after lunch. Sometimes I'll go days and only speak to my PA..(process assistant). The GM at my facility is amazing but it isn't efficient to find him every time I need assistance although it is quite effective. So, in basic words, amazon itself is a great company but the management team absolutely blows...unless you're a butt kisser!

    Advice to Management

    Stop playing favorites and start appreciating your associates. Tier one's are the driving force behind amazon. We do the hard labor. Give credit where credit is due, not just to someone who plays the popular card. Teach your managers to listen to legitimate concerns and not to blow people off just because you think they complain. We're all not just numbers, bodies filling slot; some of us actually have plans to make our jobs a career but it's so difficult to move up and we go above and beyond until we get knocked down so many times that we just give up.

  7. Good Company - Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker in Lexington-Fayette, KY
    Former Employee - Picker in Lexington-Fayette, KY

    I worked at Amazon.com full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Many schedules to work from. Good benfits in monthly profit sharing.

    Cons

    High turnover - managemnt is always in reactive mode. Burn -n- churn management

  8. Helpful (1)

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker in Lexington-Fayette, KY
    Former Employee - Picker in Lexington-Fayette, KY

    I worked at Amazon.com full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The job keep you moving and pay well.

    Cons

    Management was horrible. Time off not approved for deaths.

    Advice to Management

    Understand your employees views and wishes.

  9. Helpful (1)

    Very bad, no real upward mobility, purposely have very high turnover rate, backbreaking work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Amazon Warehouse Worker in Lexington-Fayette, KY
    Former Employee - Amazon Warehouse Worker in Lexington-Fayette, KY

    I worked at Amazon.com full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay per hour is relatively high in comparison to other readily available jobs in local areas.
    If you are full-time and permanent, your total hours a week is average around 38+ hours a week
    Your health insurance bi-weekly premium is cheap.
    You can take your personal time off without much hassle because it is consider pretty much considered pre-approved.
    After you been there over one year, you can quickly accumulate vacation time on monthly basis.

    Cons

    You have begin working through temp agency which means you can be fired anytime for bogus reasons.
    They purposely have high turnover rate among both temp and full-time workers to keep wages low.
    When checking for transfer opportunities, you are stuck in area where you work currently, in other words, if you work in warehouse, then you can not really transfer to computer tech or office clerk because they made requirements very difficult to meet.
    They stated clearly that they are not willing to train employees if they transfer to completely different jobs.
    Top managers including its CEO had stated publicly that employees are not important because there are many people looking for jobs so employees are easily replaceable.
    They disregard employees' long term consequence of severely straining physical body of employees by requiring to meet outrageous very high numbers for processing products/items per minute.
    They are not getting any inputs from medical doctors when they determine various work requirements.

    Advice to Management

    You need to consult inputs from medical doctors on determining various requirements.
    You also need to be willing to transfer employees to completely different departments.
    When employees transfer into completely new departments, you need to be able to train them on-the-job trainings for several weeks or months.

  10. A nice experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker in Lexington-Fayette, KY
    Former Employee - Picker in Lexington-Fayette, KY

    I worked at Amazon.com full-time (More than a year)

    Recommends
    Recommends

    Pros

    They work with your school schedule if you are a student, summer activities with family members, and it is a very nice/friendly environment to be in. Oh and the pay is wonderful, as well as the benefits (health insurance etc.).

    Cons

    Long hours, and work can be hard on your body at times.

  11. I have enjoyed my time with Amazon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilities Area Manager in Lexington-Fayette, KY
    Current Employee - Facilities Area Manager in Lexington-Fayette, KY

    I have been working at Amazon.com full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with leaders from all over the world.

    Cons

    Expectations are very high, and the work life balance can get out of hand.

    Advice to Management

    Hold all managers accountable for their work practices. Not just the low level area managers.

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