Amazon.com Reviews in Phoenix, AZ

Updated September 10, 2014
Updated September 10, 2014
3,507 Reviews
3.3
3,507 Reviews
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Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,429 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

71 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great work experience at Amazon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NAFC Workers' Compensation Manager  in  Phoenix, AZ
    Former Employee - NAFC Workers' Compensation Manager in Phoenix, AZ

    I worked at Amazon.com full-time for more than 3 years

    Pros

    Great flexibility in work hours for management, telecommuting options, base salary and opportunities for new innovative ideas.

    Cons

    Some drawbacks are the number of associates assigned to each area manager to supervise (Too many), lack of standard work and protocol in many job areas, very high turnover, and over reliance on technology in some instances.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Packer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Packer  in  Phoenix, AZ
    Former Employee - Packer in Phoenix, AZ

    I worked at Amazon.com full-time for less than a year

    Pros

    Cool place to work at. As a 18yr old I made a lot of money.

    Cons

    There is a lot of drama that reminded me of high school.

    Advice to ManagementAdvice

    Make room for people to move up in.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Too much for so little

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Phoenix, AZ
    Current Employee - Warehouse Associate in Phoenix, AZ

    I have been working at Amazon.com full-time for more than a year

    Pros

    Money and extra hours

    Cons

    They work you like crazy and they hire anyone. Too much drama going on in there.

    Advice to ManagementAdvice

    Do background checks please!

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    it was a fun atmosphere and they like to teach you as much as possible so they can throw you in every department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FC Associate  in  Phoenix, AZ
    Former Employee - FC Associate in Phoenix, AZ

    I worked at Amazon.com full-time for more than a year

    Pros

    co workers tend to be pretty decent people. well organized company, good for people who like to work hard or who are competitive and the benifits and time off are pretty good. its great to get to learn the ins and outs of any department you want and decent possibility of moving up.

    Cons

    pay kinda sucks, they say there is an open door policy but most people feel like they are heard not listened to. if your not good at picking up things fast expect not to last or to want to last. and if your not in semi decent shape i can see how the goals might be stressful. but to fit hard working people job is cake.

    Advice to ManagementAdvice

    learn to listen.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Fulfillment Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fulfillment Associate  in  Phoenix, AZ
    Former Employee - Fulfillment Associate in Phoenix, AZ

    I worked at Amazon.com full-time for more than a year

    Pros

    I lost a lot of weight working at the warehouse for Amazon. Their open door policy makes it easy for you to talk to management.

    Cons

    The work is very repetitive. Do not look at the clock if you want to survive 10-12 hour days.

    Advice to ManagementAdvice

    Listen to lower level employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Sweet and Sour

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Phoenix, AZ
    Current Employee - Warehouse Associate in Phoenix, AZ

    I have been working at Amazon.com full-time for more than a year

    Pros

    There are many opportunities to grow with the company and they like crazy ideas and embrace difference so it never feels stiff to work there. There is monthly profit sharing, yearly stock and benefits on day one.

    Cons

    They seem to hire alot of college grads and older military, this is not a bad thing per say but when they are brought on to manage and have no experience in the warehouse or even in management then not only do they not get the respect but also there is tension and resistance to follow. This makes it hard on everyone and its worse when there is to many of these chiefs.

    Advice to ManagementAdvice

    Stop looking at your computer all day and see what's going on once and a while.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A lot of work, but satisfying for those who enjoy it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Phoenix, AZ
    Current Employee - Warehouse Associate in Phoenix, AZ

    I have been working at Amazon.com full-time for more than a year

    Pros

    Great cardio workout if you're on the floor. people have been fun and enjoyable for the most part. If you get a blue badge the opportunities are seemingly endless.

    Cons

    Hours during peak season can be a bit much, I hardly saw my family over the holiday season last year. I've heard a lot of things that are said will happen to better the working experience but are nowhere in sight.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A good opportunity to broaden your horizons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Onsite Medical Representative  in  Phoenix, AZ
    Current Employee - Onsite Medical Representative in Phoenix, AZ

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Incredibly diverse and intelligent workforce.

    Cons

    No upward mobility unless in Operations

    Advice to ManagementAdvice

    Increase upward mobility for Support departments.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Grueling job with unrealistic goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Phoenix, AZ
    Former Employee - Anonymous in Phoenix, AZ

    I worked at Amazon.com part-time for less than a year

    Pros

    If you are unable to afford a higher education, this job may be great for you. Pay is better than your typical fast food joint, but don't expect to be treated any better.

    Cons

    Unrealistic speed and accuracy requirements cause temporary employees to do all the work while full time employees hang about and talk. Your speed is always measured against you, don't help out your overweight friend who is struggling moving around and on all fours looking for a single Lego man in the wrong bin because he's in aisle 32 instead of 23. You better hurry using the restroom, stopping for water, and if you have problems scanning an item with your gun (Amazon's error with these sticker barcodes haphazardly stuck on by hurrying employees); tough luck. So much for the morning you worked yourself ragged for, only 8 hours left in your shift. Even one second late sliding your time card, both when you arrive or take your extremely tiny breaks for 12 hour shifts, adds points toward you being fired. Therefore you cut breaks short to avoid being late, often lines form at check in units where slow employees can sabotage even your most valiant efforts to swipe your card before the bell. Five of your 15 minute breaks are spent waiting at the security check point, guzzling your coffee and jamming down a 75 cent cheese danish is a dream come true.

    Advice to ManagementAdvice

    Dont hire people with an education, save your time and lost revenue. Hire drones with GEDs and offer dropouts who have a reason to work the grind. Don't use your staffing company to grade your employees, you make decisions, especially with all the money you lose hiring respectful employees to be rudely put down by ego driven staffing veterans who insist you grind through four 12 shifts in a row while that "leader" discusses last night's reality tv show with their peers. Let temporary employees go earlier than watching them struggle and firing them.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Rough Three Years - for a prior Military Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager  in  Phoenix, AZ
    Former Employee - Operations Manager in Phoenix, AZ

    I worked at Amazon.com full-time for more than 3 years

    Pros

    Dynamic and fast paced environment. Great Associates. Awesome customer focus and extensive automated tools to aid individual and group tasks. World class facilities.

    Cons

    Rapid growth means rapid promotion of data driven managers in the Fulfillment Centers. Data driven Managers do not have the leadership and soft skills to develop and lead hundreds of associates and subordinate leaders. Vast gap in senior leadership which reflects in rapid turnover in the Area and Operations Managers. Those who can seek position out of the DCs while those who are frustrated leave the company in droves.

    I caution prior Military to think long and hard about joining the Amazon Distribution Center operations. Life work balance and your frustration at the lack of Sr. Leadership will quickly dissolution you.

    Advice to ManagementAdvice

    Consider extensive leadership training for Sr Ops and GMs for the DCs. Note, not management training but leadership training, how to develop teams, how to grow and mentor subordinate leaders, how to establish vision, how to recognize and reward subordinates. Junior leaders will respond to inspirational leadership and work through the tough times and work life issues, but will quickly burn out in the current environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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