Amazon.com

  www.amazon.com
Work in HR? Unlock Free Profile

Amazon.com Reviews in Phoenix, AZ

Updated Jul 2, 2014
All Employees Current Employees Only

3.1 65 reviews

73% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(44 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development(in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here(in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel(in 540 reviews)

  • There is literally no work life balance inside this company(in 125 reviews)

65 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    A lot of work, but satisfying for those who enjoy it.

    Warehouse Associate (Current Employee) Phoenix, AZ

    ProsGreat cardio workout if you're on the floor. people have been fun and enjoyable for the most part. If you get a blue badge the opportunities are seemingly endless.

    ConsHours during peak season can be a bit much, I hardly saw my family over the holiday season last year. I've heard a lot of things that are said will happen to better the working experience but are nowhere in sight.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A good opportunity to broaden your horizons.

    Onsite Medical Representative (Current Employee) Phoenix, AZ

    ProsIncredibly diverse and intelligent workforce.

    ConsNo upward mobility unless in Operations

    Advice to Senior ManagementIncrease upward mobility for Support departments.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Grueling job with unrealistic goals.

    Anonymous (Former Employee) Phoenix, AZ

    ProsIf you are unable to afford a higher education, this job may be great for you. Pay is better than your typical fast food joint, but don't expect to be treated any better.

    ConsUnrealistic speed and accuracy requirements cause temporary employees to do all the work while full time employees hang about and talk. Your speed is always measured against you, don't help out your overweight friend who is struggling moving around and on all fours looking for a single Lego man in the wrong bin because he's in aisle 32 instead of 23. You better hurry using the restroom, stopping for water, and if you have problems scanning an item with your gun (Amazon's error with these sticker barcodes haphazardly stuck on by hurrying employees); tough luck. So much for the morning you worked yourself ragged for, only 8 hours left in your shift. Even one second late sliding your time card, both when you arrive or take your extremely tiny breaks for 12 hour shifts, adds points toward you being fired. Therefore you cut breaks short to avoid being late, often lines form at check in units where slow employees can sabotage even your most valiant efforts to swipe your card before the bell. Five of your 15 minute breaks are spent waiting at the security check point, guzzling your coffee and jamming down a 75 cent cheese danish is a dream come true.

    Advice to Senior ManagementDont hire people with an education, save your time and lost revenue. Hire drones with GEDs and offer dropouts who have a reason to work the grind. Don't use your staffing company to grade your employees, you make decisions, especially with all the money you lose hiring respectful employees to be rudely put down by ego driven staffing veterans who insist you grind through four 12 shifts in a row while that "leader" discusses last night's reality tv show with their peers. Let temporary employees go earlier than watching them struggle and firing them.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Rough Three Years - for a prior Military Leader

    Operations Manager (Former Employee) Phoenix, AZ

    ProsDynamic and fast paced environment. Great Associates. Awesome customer focus and extensive automated tools to aid individual and group tasks. World class facilities.

    ConsRapid growth means rapid promotion of data driven managers in the Fulfillment Centers. Data driven Managers do not have the leadership and soft skills to develop and lead hundreds of associates and subordinate leaders. Vast gap in senior leadership which reflects in rapid turnover in the Area and Operations Managers. Those who can seek position out of the DCs while those who are frustrated leave the company in droves.

    I caution prior Military to think long and hard about joining the Amazon Distribution Center operations. Life work balance and your frustration at the lack of Sr. Leadership will quickly dissolution you.

    Advice to Senior ManagementConsider extensive leadership training for Sr Ops and GMs for the DCs. Note, not management training but leadership training, how to develop teams, how to grow and mentor subordinate leaders, how to establish vision, how to recognize and reward subordinates. Junior leaders will respond to inspirational leadership and work through the tough times and work life issues, but will quickly burn out in the current environment.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Be prepared to feel like a number

    Warehouse Associate (Current Employee) Phoenix, AZ

    ProsVery fast paced.
    Good Benefits.
    Decent start off pay with $0.55 increase every 6months
    Always able to get extra hours in for a bigger paycheck.
    There are a lot of different things to do if you have a willing mind to learn.
    Very innovative, strive towards greatness

    ConsThe pay of the Tier 1 positions cap out after about 3 years, so around $15.30?
    Managers are very biased and can be pretty inconsiderate at times. If you happen to work below expectations even just one time, they will punish you before trying to understand what could have caused the problem. Even though it is usually not your fault as there are many different factors that could affect your work. However even if it's not your fault, the write up stays on your record for about 3-6months.

    If you're a good worker in your current position, they will keep you there even if you want to move up.

    You can know how to do everything in the warehouse and get the same pay as someone who can only perform 1 function.
    You can have a hard and vigorous function and get the same pay as someone who does little to no work in their job function.

    You have to be "cool" with management to get anywhere.
    It doesn't matter how amazing you work or how long you've been there, you will be treated the same as everyone else and have the same opportunities as everyone else unless you're "cool" with management.

    If you do bad, expect some form of correction and the event added to your record.
    If you do good, expect nothing.

    Not flexible with your schedule.

    Advice to Senior ManagementBegin to care about your employees and stop being so biased. Rate your employees based on the work they put forth, not on how much you like them personally.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Amazon picker

    Picker (Current Employee) Phoenix, AZ

    Prosnice people who try to help when they can, set breaks for everyone, holiday meals, overtime is offered for those who meet standards

    ConsKeeping up with the demand for numerical standards, not a set schedule can be sent home without warning if there is not a lot of work

    No, I would not recommend this company to a friend

     

    Weekly pay

    Warehouse Associate (Current Employee) Phoenix, AZ

    ProsBreak rooms are nice, pay is weekly so that is nice, co workers are nice as well.

    ConsPhysically stressful, you are worried about being timely when finding products that you should really be in great shape.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Horrible

    Sorter (Former Employee) Phoenix, AZ

    ProsOpportunity to work at a big name company.

    ConsYou work like a slave. If you are a temp on slow days they will send you home without regard to where you live or how you get to work.

    Advice to Senior ManagementShow a little more respect to the worker.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Going through the ringer

    Customer Service Associate (Current Employee) Phoenix, AZ

    ProsGood experience, many resources, fun environment, surrounded with high achievers and knowledgeable pro's, opportunity to work from home.

    ConsHerd mentality, impersonal approach, rules for every occasion, impossible and unfair performance goals even for a call center environment, you're set up to fail from day one. Bad tech (surprisingly) - too complicated, systems incompatible with each other, lots of redundant work required for simple tasks like timekeeping. Training is horrible.

    Advice to Senior ManagementCustomer-centric company mentality is making employee concerns insignificant. To get great performance from employees, cover their backs too, not just the customers'. Amazon operates like a typical retailer yet expects much more than a Walmart.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Working for amazon

    Packer (Former Employee) Phoenix, AZ

    ProsWorking for amazon you are always busy the pay is great as well as the people you work with.

    ConsThe only downside to working at amazon is the crazy long hours I work from 630 pm till 600 am its a lot to get use to.

    Advice to Senior ManagementSome advice take more time to get to know your workers.

    Yes, I would recommend this company to a friend

Worked for Amazon.com? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.