Amazon.com Reviews

Updated August 28, 2014
Updated August 28, 2014
3,552 Reviews

3.3
3,552 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,474 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Assistant  in  Carlisle, PA
    Current Employee - Process Assistant in Carlisle, PA

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    There are so many opportunities!!! Very customer oriented with always pursuing new ways to be more efficient with frugality.

    Cons

    Lots of changes all the time in streamlining the processes for customer experience....

    Advice to ManagementAdvice

    Train your upcoming middle managers to be prepared and give them the feedback they deserve (be it positive or negative)...

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Unique place to work and can teach you good leadership values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA
    Current Employee - Software Development Engineer II in Seattle, WA

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Leadership principles in Amazon makes it still work like a start-up by developing leaders in the small teams to own their systems and products. Each development team works like its own start-up, each day the developers are encouraged to think big and show ownership. Being vocally self critical is highly encouraged and it makes the teams openly identify areas to improve and act upon them. Most people are smart and have their own core strengths. The people who stay long are generally seasoned leaders even though they are individual contributors, they look out for mentoring and developing the best.
    The experience gained working at Amazon is valuable. It can be applied at any other start-up/other big/established company which works similar to a start-up effectively.

    Cons

    Lots of type A personalities with strong opinions and ideas. If you are able to deal with such members in a team its an advantage. Promotions are hard and can be cut throat. Recognition to the work you have done in terms of getting up the ladder can be challenging. Everyone is smart and hard working which will make it hard to get recognized.

    Advice to ManagementAdvice

    Promoting from within can help with the retention instead of hiring senior positions from outside the company.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager  in  Patterson, CA
    Current Employee - Area Manager in Patterson, CA

    I have been working at Amazon.com full-time for more than a year

    Pros

    Challenging opportunity but you have the opportunity to really meet customer expectations. The organization is very focused on the making the customer and their associates happy.

    Cons

    Focus more on meeting the need of your management staff. Many of them work long hours and do not feel that their work is appreciated but that it is expected.

    Advice to ManagementAdvice

    Engage your managers similar to the way you engage the associates.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA
    Current Employee - Software Development Engineer II in Seattle, WA

    I have been working at Amazon.com full-time for more than a year

    Pros

    -Fast paced work culture
    -New teams have startup atmosphere
    -Learn new stuff daily

    Cons

    - Oncall pressure
    - Perks could be better

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    SDE Intern at Amazon Seattle HQ.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer Intern  in  Seattle, WA
    Current Employee - Software Development Engineer Intern in Seattle, WA

    I have been working at Amazon.com as an intern for less than a year

    Pros

    Great pay. Good working environment. Dog lover. Their internship is one of the best one. You have your own project. Learn a lot from their process. Also easier than some other companies to get return offer.

    Cons

    Food is bad. Nothing is for free. Don't like company culture.

    Advice to ManagementAdvice

    I don't like the company culture.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    be prepared

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate
    Current Employee - Warehouse Associate

    I have been working at Amazon.com full-time for less than a year

    Pros

    HR department does a tremendous job in selling Amazon (friendliness, perks, "chance for growth within"). Good place for college students before graduation.

    Cons

    Training material is not thorough and is not timely given to employees. Lots of waste in fulfillment causing frustration. Working conditions good be improved. Extremely slow in advancing employees.

    Advice to ManagementAdvice

    Need to revamp many processes and adapt "lean" business principles.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great Learning and a big ownership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager  in  Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA

    I have been working at Amazon.com full-time for more than a year

    Pros

    Great Learning and a big ownership - very cross-functional experience, working for a company that is long term focused, very ambitious and puts customer first, very strong culture

    Cons

    Very intense, not big on formal training (you are expected to learn on the job), most people find work-life balance getting skewed in favor of work, strong culture means you either fit in or would not survive for long

    Advice to ManagementAdvice

    Provide more BI support to business teams, have a process to check the managers who only manage upward

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Expect to put in lots of energy, hours of overtime work and carry a pager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Dublin, Dublin (Ireland)
    Former Employee - Software Engineer in Dublin, Dublin (Ireland)

    I worked at Amazon.com full-time for more than a year

    Pros

    Looks good on CV and friendly colleagues. But then again there're other big tech companies which look good on CV.

    Cons

    - Expected to put in extra hours and hours of work without paying you overtime salary or other benefits
    - On call and carry a pager. You have to stay home and be close to your work laptop since you are expected to respond within 15 minutes when you get paged.
    - Number of times paged when on call is really plenty or should i say 80-90 percent of the time.
    - Bad mangers and management. Managers have no idea of your work most of the time.
    - Managers hand out more and more projects and deadlines to team members without consideration for the overworked team members.
    - Overworked equals to lack creativity and more errors and mistakes on the job which adds to more work for other team members as well.
    - Lost passion because of bad management and work overload as well as being paged.

    Advice to ManagementAdvice

    Come to your senses and stop saying we will solve the problems and then do nothing about it and expect everyone to be happy and willing to give you our all. Just talk and talk but when it comes to solving and hard questions, pretend you don't know or say we are working on it. What a disappointment to the company and the hard-working employees!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Work hard and have fun

    Current Employee - Quality Assurance Engineer I  in  Chennai (India)
    Current Employee - Quality Assurance Engineer I in Chennai (India)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Good work-life balance and great work encironment

    Cons

    Need to deal with targets and work pressure during Q4

    Advice to ManagementAdvice

    Need to be more transparent on appraisal

  11. 1 person found this helpful  

    They won´t retain talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Social Media  in  Seattle, WA
    Former Employee - Social Media in Seattle, WA

    I worked at Amazon.com full-time for more than 3 years

    Pros

    - Their tough culture will make you strong
    - You will get a lot of offers after this experience

    Cons

    - No team culture
    - No perks
    - Bad management

    Advice to ManagementAdvice

    Focus

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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