Amazon.com

  www.amazon.com
Work in HR? Unlock Free Profile

Amazon.com Reviews

Updated August 20, 2014
Updated August 20, 2014
3,521 Reviews

3.3
3,521 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,452 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    NO WORK LIFE BALANCE - BAD PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources  in  San Bernardino, CA
    Former Employee - Human Resources in San Bernardino, CA

    Pros

    Amazon lures you in with high sign on bonuses and chunks of stock

    Cons

    No work life balance.
    Overworked - both hourly and management.
    Sr. Leadership provides no direction...sink or swim culture.
    Management is hired one step below their last position, with promises of getting back at the same level in the future...and there is no opportunity to get there.
    Recruiters do not tell you about the long hours and horrible shifts, or about working holidays without compensation for them.
    Sr. Managers are afraid to the right thing...making things worse for lower managers. Seems Sr. Managers are afraid to tell Jeff Bezos he is wrong sometimes.

    Advice to ManagementAdvice

    Don't be afraid to do the right thing, and stop using lower managers as escape goats.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 10 people found this helpful  

    The worst company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technical Product Manager  in  Seattle, WA
    Current Employee - Senior Technical Product Manager in Seattle, WA

    Pros

    Exciting technical projects to work on
    Fast Paced environment with a never ending supply of cool problems to solve for real customers

    Cons

    In 17 years of working for technical companies, Amazon is the first company I have left, because of the Managers, culture and the corporate design around firing and hiring
    It Stems around their Principles, and the company's poor management training and hiring
    Managers are treated like prince and princesses of their own kingdoms and most of them are inexperienced and Amazon does nothing to train them better!
    Think Big - Translation: Over-promise and under-deliver as a culture means most developers never deliver on what they promise and always lose morale
    Bias for Action - Translation: make important decisions in isolation means first releases will often fall short technically because of a lack of engineering rigor.
    The stock incentive is built around their broken management system. If they burn most employees out to the point of leaving prior to the 2.5 year mark, then they pay you very little in Stock Awards. Don't be fooled by their stock awards! Most employees will never see the benefit!
    Right Often - Managers have developed a culture of dishonesty. They require people under them to agree with their plans, and worse, ultimately believe they are the voice of the customer. This means, everyone under them has to agree with them, or if they don't then they are stupid. You don't want to be stupid, do you? Then you better agree with them. Ideally this principle is supposed to make people push for the right thing in an organization, and when you do push for the right thing, you can labeled stupid for six months. Then when your boss realizes you are right, he or she will acknowledge your right. But, do the math, if you are stupid for 6 months, and right for 15 seconds, what do you think your general reputation will be in your group.
    ...I could go on

    Advice to ManagementAdvice

    Shape up! Your principles are what made me WANT to work for your company. I love your product, but now, having seen what you do to your employees directly, I pause and think twice before buying. Can I get it locally for close to the same price? Can I buy it online somewhere else for close to the same price?
    If you continue to foster a yes sir mentality in your managers, you will eventually implode. Maybe you are too big now, and your business so diversified that it can weather any amount of isolated failures, but I will not be lending my Intellectual capability or my money to your cause until this gets addressed.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Liers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    Pros

    Fame
    Growth potential
    Stability
    Innovative culture in some teams

    Cons

    Managers will have to do anything to meet the goals, so they lie, make you work or threaten to fire you.
    The house always wins.
    High employee turnover including managers.
    Good managers don't like to work there because they can't care about their employees, their job is to get the most from their employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 5 people found this helpful  

    If you like developing or care about having a life don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Dublin, Dublin (Ireland)
    Former Employee - Software Engineer in Dublin, Dublin (Ireland)

    Pros

    Hard working, helpful and friendly colleagues. Learn some operational stuff.

    Cons

    The interview was intense and tested data structures and algorithms. In this job you hardly need any of them. Most of the time if you have the rare chance to do any development, you will be going through undocumented legacy code and add few lines of code to add a little new feature or bug fix. That's about all for the development.

    Lots of ops work, fire stories and fixing issues. Answering customers why this or that does not work. Sometimes the issue is that they haven't even read the not so good documentation. I don't think this is what developers should be doing majority of their time.

    Work life balance is as bad as many other reviewers have said. Work regularly in the evenings and weekends. On top of that carry pager and respond within 15 minutes that you got paged (and yes you will get paged especially at nights).

    Also pay and benefits are not as good as for some other big tech companies. Now the office is moving to one of the most expensive areas of the Dublin so many people are forced to commute long time because the rents are so high in this area.

    Advice to ManagementAdvice

    Let developers do their job, respect them and treat them better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    bad management, frictions all the time, mad way to use numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    you get thrower in cold water and need to learn swimming very fast
    fast paced

    Cons

    no respect for people
    always changing priorities
    very bad planning

    Advice to ManagementAdvice

    think more

    Doesn't Recommend
    Negative Outlook
  7. 2 people found this helpful  

    Good Job Experience Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Employee  in  Seattle, WA
    Former Employee - Corporate Employee in Seattle, WA

    Pros

    Stock is performing decent
    learn how to work in a fast paced environment
    resume name garners a look

    Cons

    Company is Cheap so expect no benefits
    Not a start-up feel at all anymore
    cut throat employees as stack ranking exists
    lots of politics
    No career development and it does not matter anyway. You have to drink the kool aid and kiss lots of butt to feel protected. Its not bout what you know but who.
    Lots of poor leadership scattered throughout the company
    employees known as Amholes by the local community

    Advice to ManagementAdvice

    None, they don't care. All negativity is swept under the rug

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Prettty good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay. Would never regret it.

    Cons

    Very busy. Make time for other things than the job

    Advice to ManagementAdvice

    Pretty organized

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Working at Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great customer base, passion around the operations side of the business. Always innovating for better customer experience.

    Cons

    Employees have unrealistic goals and very few perks to compensate. Amazon completely relies on their stock price to attract and retain. No consensus on how to move forward with priorities on the corporate side of the business.

    Advice to ManagementAdvice

    More recognition for even smaller goal deliverables.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    No growth for MBAs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nothing much to say at all.

    Cons

    Getting in as Vendor Manager at Amazon with an MBA degree is a waste of your intellect. Any good sales person with a bachelor's degree will do the job well. You do a 100 menial tasks which keeps you occupied all through the day, rather than 2-3 big strategic projects. You are really busy and work 80 hours a week but it all adds up to nothing.

    Amazon's compensation structure is based on a breakage model where the hope and expectation is that people will quit after a year or two at the company and they dont have to end up paying the big RSU component.

    Its a burn out factory.

    Advice to ManagementAdvice

    The wheels will keep spinning until the stock price is high and then what?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    uncommicative, disrespectful, ungratful

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Pay is decent, the company could do better.

    Cons

    Hard labor, little help from managers in paths. Its all about numbers. managera do not care about employees.

    Advice to ManagementAdvice

    Amazon hires people straight out of college, a lot of the managers have never actually had a job prior to working at amazon.

Worked for Amazon.com? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.