Amazon.com

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Amazon.com Reviews

Updated December 16, 2014
Updated December 16, 2014
3,934 Reviews
3.4
3,934 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,664 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Horrible culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vendor Manager in London, ON (Canada)
    Current Employee - Senior Vendor Manager in London, ON (Canada)

    I have been working at Amazon.com full-time

    Pros

    Good salary but no bonuses

    Cons

    You have to work with some of the least inspiring people on this planet. The culture is horrible

    Advice to ManagementAdvice

    dont act like monsters. it leads nowhere

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    a lot of politics in finance dept. too many layers of management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    you get to say you work for Amazon

    Cons

    a lot of politics in finance dept. too many layers of management. promotion measurement is extremely subjective.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 19 people found this helpful  

    College grad labor mill. Not for families or those who like happiness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Money. That is absolutely the only reason to work at Amazon. With it, they buy your very existence and then thoroughly expect to have it.

    Cons

    It is an entire culture of "You should have done more." Expect to wake up and go to bed guilty every day, no matter what you accomplish. They are geared for working with college kids that have never functioned outside a high-pressure institution. They try to mirror the collegiate environment in many ways. It is festive, loud, full of alcoholics, and designed to consume every moment of your life, just like college. If you have a family, a soul, or otherwise want to be a happy person, this is not the company for you. At least not for more than a year or so.

    Advice to ManagementAdvice

    Stop trying to scare the eggs out of your chickens. If you just take care of your chickens, they will lay eggs all by themselves.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    transaction risk management services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transaction Risk Investigator in Bangalore (India)
    Current Employee - Transaction Risk Investigator in Bangalore (India)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    get learn about background checks while ordering online

    Cons

    very bad shift timings and weekly offs
    no growth
    very monotonous
    no chance to learn anything new
    pure non voice process

    Advice to ManagementAdvice

    be more employee centric

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 4 people found this helpful  

    Abusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Amazon.com

    Pros

    Pay, results achieved and interpersonal interactions

    Cons

    Hours, poor management, lack of passion from management, no shift differential

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 7 people found this helpful  

    All hail the Amazon cult...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Milton, ON (Canada)
    Current Employee - Warehouse Associate in Milton, ON (Canada)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    The only pro I can see is that you can put Amazon on your resume and have people trip all over themselves thinking that actually means something...

    Cons

    Where to begin?

    -Cult like devotion and inability to allow dissent
    -Cold and highly arrogant organization
    -Mind numbing numbers metrics and having to 'deep dive' everything
    -Absolutely no work life balance
    -An organization that likes to pass the buck and throw people under the bus with glee

    Advice to ManagementAdvice

    No advice at all...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Catalog Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Catalog Specialist
    Former Employee - Catalog Specialist

    I worked at Amazon.com as a contractor (less than an year)

    Pros

    None that I can thin of...

    Cons

    No advancement, management is incompetent, and they work you like a slave.

    Advice to ManagementAdvice

    Quit

    Doesn't Recommend
  9. 4 people found this helpful  

    Amazon Warehouse Operative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com as a contractor (less than an year)

    Pros

    Working for a leading brand and global company

    Cons

    A dehumanising experience where management treat staff like robots; this applies to 'warehouse operatives' working in the 'Fulfilment Centres'. There is very little job satisfaction to be had from the roles within the warehouse especially when the productivity targets are unrealistic.

    Advice to ManagementAdvice

    Treat warehouse staff with more compassion and you may find that productivity will increase and staff will not resent working there.

    Doesn't Recommend
    Positive Outlook
  10. 2 people found this helpful  

    ZERO work-life balance; OVER work load; BAD management ; NOT systematic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leads Analyst in Hyderābād (India)
    Current Employee - Leads Analyst in Hyderābād (India)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Work really hard & contribute max to the company - Your contributions will not be taken into account for business impact but, you might be promoted very quickly. Leadership doesn't care about the business impact, all they care about is their targets & junk data analysis.

    Cons

    First of all, the employees are literally overloaded with work all the time & unrealistic targets. Most of the employees for most processes work more than 9 hours (which is illegal) and don't get paid for over time every single day. work-life culture sucks too because employees hardly find time to interact or have fun in the company despite the lavish gaming consoles & despite the sense of humor each one has in the because of stupid management.

    Advice to ManagementAdvice

    Work for the company & not for your personal growth. Do not overload the employees and set realistic targets and try to get them done in a nice manner without being rude. Make sure to bring the team together & not divide the team by impartiality & negligence & greediness of your personal benefits and growth.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Treat management like crap. Everything they say they do for safety for associates, they violate for managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Phoenix, AZ
    Current Employee - Operations Manager in Phoenix, AZ

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Bottom line is money. The company handcuffs managers with bonuses that vest every six months.

    Cons

    This is a very negative culture as far as management. Managers are treated like dirt but hourly associates are to be treated properly. There is no development of managers, rather your manager will yell at you if anything isn't PERFECT. You could part the red sea, and instead of being thanked, you will be yelled at because a small piece of blue tape came off of the floor and you didn't see and fix it before the GM saw it.

    The company talks about safety and doesn't allow hourly associates to work 12 hour days because of this. However, managers are expected to work 14 to 16 hour days every day (I have seen 20 hour days at times). There is no concern for a managers well being or personal life. Hourly associates can unionize and managers cannot - could that be the reason? Managers rarely get a moment to even eat a quick lunch. When this is brough up to senior management, the response is that it is OUR FAULT because we aren't managing our time well enough. Huh? Wasn't it you that added so much to our workload that no human could possibly complete? Oh yes, and hundreds of e-mails each day as well. You are expected to not be at your computer, but you are also expected to know everything that is e-mailed within minutes. (Sorry, not psychic) Amazon treats every manager as expendable and has about 50% to 75% management turnover each year from what I have seen. Yes, REALLY!!! At annual review time, 10% of managers are put on a Performance Improvement Plan, regardless of their individual contributions. I have seen managers who were railroaded out and degraded along the way. But the year prior they were the superstar. How did that happen? You better be in that top 90% or you will likely lose your job. Most of the other managers will be told they are doing a crappy job too. Only the top tier which is about 10% will be told they are doing a good job. Nothing like a bunch of negative reinforcement to de-motivate a management team.

    Advice to ManagementAdvice

    Start treating managers like human beings.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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