Amazon.com Reviews

Updated August 25, 2014
Updated August 25, 2014
3,545 Reviews

3.3
3,545 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,468 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    we all don't work in Seattle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager  in  Allentown, PA
    Current Employee - Area Manager in Allentown, PA

    I have been working at Amazon.com full-time for more than a year

    Pros

    salary is much higher then in most companies

    Cons

    Work life balance
    expectations are very high
    lots of politics if you want to move up

    Advice to ManagementAdvice

    practice what you preach

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazon is the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Bangalore (India)
    Current Employee - Software Development Engineer II in Bangalore (India)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Product breadth, opportunity to develop and learn is huge. You can work in whatever you are interested in. There is a great website. Then there are high performance/scale services which are core part of business. Then there is AWS, hardware, kindle and the list goes on.
    It's generally easy to switch teams and moving to other roles is encouraged.
    Mostly smart people around.
    Compensation is competitive and great potential of stock is a silver-lining on the top of that.
    Just loving the company and work.

    Cons

    Sometimes work could be hectic but that's ok. Some managers are political & bad but many are good. Again few teams do not do great work but just operations or maintenance so be choosy.
    Don't expect great facilities as it's very frugal company but essential benefits are comparable to other good companies.

    Advice to ManagementAdvice

    Jeff Bezos is a true visionary & genius. One thing that differentiates him is he is constantly watchful. He is making the company innovate. Customers are loving it and most products are generally more successful then other companies.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager  in  Seattle, WA
    Current Employee - Senior Product Manager in Seattle, WA

    I have been working at Amazon.com full-time for more than a year

    Pros

    Nice environment but insensitive people

    Cons

    Poor management and lack of responsibility permeates the system.

    Advice to ManagementAdvice

    Bring it up the game

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    I have enjoyed my time with Amazon.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilities Area Manager  in  Lexington-Fayette, KY
    Current Employee - Facilities Area Manager in Lexington-Fayette, KY

    I have been working at Amazon.com full-time for more than a year

    Pros

    Working with leaders from all over the world.

    Cons

    Expectations are very high, and the work life balance can get out of hand.

    Advice to ManagementAdvice

    Hold all managers accountable for their work practices. Not just the low level area managers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I love this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Assistant  in  Plainfield, IN
    Current Employee - Process Assistant in Plainfield, IN

    I have been working at Amazon.com full-time for more than a year

    Pros

    Pay, Company values, benefits, associates get a lot of time off, customer centricity

    Cons

    Difficult to move up, Tough work-life balance, older warehouses work with equipment that has a tendency to fail and fixed with "band-aids."

    Advice to ManagementAdvice

    Start looking to hire from within more than hiring college students without leadership experience.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Support Engineer  in  Seattle, WA
    Current Employee - Cloud Support Engineer in Seattle, WA

    I have been working at Amazon.com full-time

    Pros

    So many pros, I'll do this bullet point style so this doesn't get too long:
    - Ability to work from home
    - Flexible schedules, ability to work 4 10 hour shifts and that means a lot of time off (3 days off every week is awesome!)
    - Great work life balance (I know a lot of people say Amazon doesn't have this, however I think this is highly dependent on what team you work in and the manager you have, i'm fortunate enough to have both a great team and manager)
    - Pretty good compensation (amazon believes in total compensation, I will go into further details in cons)
    - Learn a ton on the job and have access to the latest and greatest in Cloud Computing
    - Occasional free food including free breakfast cereals most of the month
    - Lots of very smart people to learn from and collaborate with
    - Opportunity to advance, after working one year you are free to apply for any job in the company...you are really only limited by your own ambition and hard work at Amazon.
    - Helping fix customer problems makes me happy, but I might be weird
    - You are always empowered to fight for and help the customer, which makes it easy to do your job

    Cons

    - "Frugality" can sometimes go too far, employee perks don't match up with the Googles and Facebooks of the world. This is across the board. They are decent with perks, but not great.
    - Total compensation means that you will always be paid in both stock and salary, and while its nice to own stock in a good company, it can also be used against you because the RSUs take 2 years to vest, and you can run into situations where because you were previously given a vest, you will not get another one even though it might be warranted (raise, promotion, etc). the continual 2 year vests can also seem like golden handcuffs.
    - Working in Premium Support at times can feel like a call center; you have set times when you need to be available for phones and chats and that can sometimes be aggravating.

    Advice to ManagementAdvice

    Always make sure to hire and staff a SURPLUS of support engineers to be available to handle all the calls/chats/email cases. It is crucial to continually hire and develop the best candidates in order to stay ahead of customer demand and ensure a positive and well functioning org. With how fast AWS is growing (and specifically support), Less is definitely not More in this situation.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to work for - everyone is super friendly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate  in  Cork (Ireland)
    Former Employee - Customer Service Associate in Cork (Ireland)

    I worked at Amazon.com full-time for more than a year

    Pros

    Really good training provided. Lots of opportunities for advancement. Regular work nights out and themed days. Team Leaders are really helpful and friendly, and the support system for new staff is great.

    Cons

    The pay isn't great for entry-level jobs, and the hours can be a bit nuts. There can be a lot of shift work.

    Advice to ManagementAdvice

    Management are pretty good in my opinion - never had any issues.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Fast Paced warehouse environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager  in  Patterson, CA
    Current Employee - Area Manager in Patterson, CA

    I have been working at Amazon.com full-time for more than a year

    Pros

    Move anywhere in the country

    Cons

    Work life balance.
    Small fish in a big pond

    Advice to ManagementAdvice

    Don't forget who pays the bills

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    I love working for Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Manager  in  Seattle, WA
    Current Employee - Software Development Manager in Seattle, WA

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    * Bottom-up culture. As a manager, I have full autonomy to get things done and drive my short and long term vision, hire fantastic people, and take large risks

    Cons

    * No Paternity leave
    * Healthcare benefits have much higher premiums and deductibles each year
    * Stock grant policy can limit options at times

    Advice to ManagementAdvice

    Meetings can be too serious--make it fun!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Nimble, smart and easily the best work culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Great company. Smart people. Total independence. Agile and nimble development life cycles. great compensation

    Cons

    none so far. not for people who can not move fast !

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