Amazon.com Reviews

Updated October 20, 2014
Updated October 20, 2014
3,666 Reviews
3.3
3,666 Reviews
Rating Trends

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Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,516 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 112 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 331 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 599 reviews)

  • There is literally no work life balance inside this company (in 138 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great work, good pay, tough environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney in Seattle, WA
    Former Employee - Attorney in Seattle, WA

    I worked at Amazon.com full-time (more than an year)

    Pros

    - very interesting work in an entrepreneurial environment
    - working with smart people, both in legal and business
    - great resume builder
    - regularly learning new areas of law

    Cons

    - hard to maintain work-life balance
    - legal team is very cliquish
    - "frugal" environment (I purchased some of my own office supplies as the ones supplied were very cheap)

    Recommends
    No opinion of CEO
  2.  

    Good workers, lacking upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in San Bernardino, CA
    Current Employee - Warehouse Associate in San Bernardino, CA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    They have a good starting hourly wage for young people and the automatic raises are nice as well. It seems lots of the Tier I employees are good workers with good attitudes, definitely made tons of friends here at work. You get the occasional slacker but they tend to not last.

    Your health benefits are low cost and provide great coverage.

    Cons

    Work-life balance is one of this companies downfall, they expect you to drop whatever plans you have in order to work the overtime they call on very short notice. This overtime usually falls in line with holidays (New Years, Easter, Fourth of July, Thanksgiving, and Christmas) so it's hard to spend time with your family during those holidays. Also don't expect to get Black Friday off unless you're willing to use Paid Time Off or Unpaid Time Off.

    Lack of experience in management is another of it's downfalls. They tend to hire managers right out of college, which means these managers lack the experience needed to work with or even discipline workers. Several times I've seen them pawn these assignments off to the Tier 3s because the managers didn't want to get the bad rep. They also don't have the courage to say "no" when a request comes down from their management, even if it means it'll strongly impact the stress and workload on the tier 1s below them.

    Management's focus on numbers and backing other management no matter what is it's final downfall. Above your AM (Area Manager) they tend to focus less on personnel and more on the numbers. This creates a problem if an issue comes up that needs to be go up the chain of command. This includes employees not being trained when they should be simply because management doesn't want to spend the hours to train. This increases the stress and likelihood of mistakes happening because it's always the same people doing the same stressful job day in and day out and on every occasion.

    Advice to ManagementAdvice

    Consider spending the time and money needed to make sure that the stressful jobs are able to be evenly distributed across a greater number of employees. Problem Solving, PIT Driving, TDRing, etc.

     Be willing to backup lower level employees if you know a manager has made a wrong decision and be willing to reverse their action and not just the management's decision as final.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Internship at Amazon is a true learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer Intern in Seattle, WA
    Former Employee - Software Engineer Intern in Seattle, WA

    I worked at Amazon.com as an intern (less than an year)

    Pros

    Get to work on real world problems
    Best people will mentor you
    Get to learn latest technologies
    Helps on Resume

    Cons

    Sometimes you might be stuck up somewhere given the size of organisation
    People are workholic

    Advice to ManagementAdvice

    Go easy on interns :):)

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com (more than an year)

    Pros

    Surrounded by incredible talent, lots of opportunities to grow, awesome coworkers, lots of knowledge sharing, lots of challenging and creative projects

    Cons

    Commute (unless you live downtown or nearby), high turnover rates, cost of living in the area, frugality sometimes hurts productivity, sub par benefits, terrible 401k

    Advice to ManagementAdvice

    Take better care of your talent (better pay, better benefits)

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Warehouse Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in San Bernardino, CA
    Current Employee - Warehouse Associate in San Bernardino, CA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Lots of room for advancement

    Cons

    Pay compared to other top tier warehouses

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Work hard, really hard. Fun? Depends now what your definition of fun is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Manager in Seattle, WA
    Former Employee - Senior Product Manager in Seattle, WA

    I worked at Amazon.com as an intern (less than an year)

    Pros

    - Learn from the best. The bar for excellence at Amazon is set extremely high, and everyone is expected to constantly reach for it.
    - Go beyond what you thought was possible. Working at Amazon will push you to your limits and even further.
    - Ownership. People at Amazon have complete control of their work.

    Cons

    - No perks. Like zero. That means no free food, no team happy hours, etc.
    - Intense, sometimes too intense. People at Amazon work really, really hard, at times to the detriment of company culture.
    - Little teamwork/collaboration. Most of the work was extremely independent.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Innovative and cut throat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer In Test II in Seattle, WA
    Current Employee - Software Development Engineer In Test II in Seattle, WA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Everyone is expected to participate in the decisions on many levels. Easy access to developers, program managers and others. Your voice is heard.

    Cons

    Very cut throat, you will be compared to others on all levels, and performance alone isn't enough to keep being employed. The constant amount of new people coming in and old people leaving means that things are very often disorganized.

    Advice to ManagementAdvice

    Make sure that everyone knows the big picture and don't let them get sucked into a single project while the quality of other things suffer. Everyone needs to work together, and time needs to be set aside to do that.

    Beware, many organizations within Amazon are quite a bit different in respect to management and work/life balance.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Learned a lot of useful skills

    Cons

    Culture is a hit or miss

  10. 2 people found this helpful  

    Great place to gain industry leading experience in but be ready to sacrifice your life outside of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Amazon Area Manager
    Current Employee - Amazon Area Manager

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Great compensation package, great industry leading experience and rapid growth. All of these things make your resume stand out as well as having the opportunity to transfer to a different department or city due to the rapid growth of the company.

    Cons

    Poor work life balance, favoritism, racism, constant change. The pay comes with lack of a work life balance as you need to be prepared to work long hours with a short notice. Favortism and racism are alive within the FC's so look out for yourself, trust no one and document everything.

    Advice to ManagementAdvice

    Create a streamline process for fair and concise promotability of internal candidates

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Love and enjoy every moment of it, most of the time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Intelligence Engineer in Seattle, WA
    Current Employee - Senior Business Intelligence Engineer in Seattle, WA

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Lots of things to improve
    great people to work with and learn from
    Pushes you to think simple and innovate

    Cons

    You're personally responsible to manage your time and figure your priorities, most of the time!
    It's a constant battle to keep your work-life balance!

    Advice to ManagementAdvice

    Maybe make it a little bit more friendly environment!

    Recommends
    Positive Outlook
    Approves of CEO

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