Amazon.com

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Amazon.com Reviews

Updated August 20, 2014
Updated August 20, 2014
3,528 Reviews

3.3
3,528 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,456 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fullfilment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    easy job but the hours can be long

    Cons

    can be physical, you are just a number with no regard to you as an asset to the company.

    Advice to ManagementAdvice

    THINK about who produces your bonuses

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Great college experience working for Amazon.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Brand Ambassador  in  Long Beach, CA
    Former Employee - Brand Ambassador in Long Beach, CA

    Pros

    The company pays very well and the coworkers are very exciting people. I love the culture and the company values. I felt valued by the management greatly. It is just a great company to work for, but not much room for advancement if you aren't from a top-tier university.

    Cons

    The interview is a little whacky and unorganized. Leadership is shaky and sometimes unorganized. The deadlines are very strict and timely. Lots of pressure from cohorts and upper management.

    Advice to ManagementAdvice

    Hire more college grads

    Recommends
    Neutral Outlook
  3.  

    Financial Analyst Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst  in  Seattle, WA
    Former Employee - Financial Analyst in Seattle, WA

    Pros

    Great learning opportunity, unlike many internships you are expected to contribute and deliver work at the same level as a Financial Analyst.

    Cons

    Depending on your manager feedback on your work and expectations can be very unclear. This is a con that may not be specific to Amazon. Your over all experience and learning is very dependent on the team you are on and your direct manager.

    No opinion of CEO
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  5.  

    partly good, partly "OK"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I  in  Seattle, WA
    Current Employee - Software Development Engineer I in Seattle, WA

    Pros

    A lot of talented highly skilled people
    Non-trivial projects
    ability to develop, enhance skills, learn

    Cons

    oncall: hard to maintain life-work balance due to oncall
    minimal company benefits

    Advice to ManagementAdvice

    pay more attention to employees, make the, feel valued

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    HIGH turnover, Some OT and maybe some unpaid voluntary time off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Picker  in  Chester, VA
    Current Employee - Picker in Chester, VA

    Pros

    You get to meet people who are from most age groups. If you can stay long enough you can try most anything at your skill level or lower. Pay is ok

    Cons

    Did I say High turnover? I'd say that 50 percent of all new hires leave after 30 days or less. The performance rate they want is hard to achieve considering the work flows they put on you are challenging at best. They WILL terminate you for not meeting rate. You might stay with one manager for about 6 months then either they promote move or leave.

    Advice to ManagementAdvice

    Listen to what your employees say about the atmosphere of the company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Darwin walks the halls here - you'd think we were curing a major disease

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager  in  Seattle, WA
    Current Employee - Senior Marketing Manager in Seattle, WA

    Pros

    1. Incredibly smart, driven and dedicated teams;
    2. Scope and responsibility like no where else you'll work;
    3. Likelihood of having one or more "Jeff" meetings is fairly high depending upon the team you join, which is mind-blowing the first time (then it's a slog);
    4. Leadership principles are practiced across all aspects of the business (hiring, meetings, talent management), which is more than I can say for other companies that hand-wave at similar tenets once or twice a year during reviews.

    Cons

    1. Pay (they don't tell you the full story when you're hired) and that signing bonus is a scam. The stock plan is designed to insure that you burnout before reaching the bulk of the $$$;
    2. Talent is not developed here ... at all;
    3. Amazon does fire people - they burn right through you;
    4. Leadership has NO backbone despite the leadership principle. No one disagrees with Jeff;
    5. At 18-months, I am considered a tenured employee in my org as most have left;
    6. I've worked more in the last two years than I did in the previous five combined, including multiple 100-hour weeks and 7am-1am days. Weekends are not off-limits by any means;
    7. If you're female, amplify all the above ^n.

    Advice to ManagementAdvice

    Invest in people. Amazon will find the bottom of the talent pool as you cannot sustain a 1.3 years turnover rate with 125K+ employees. The IP is walking right out the door.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Amazon will be the Next Cisco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager
    Current Employee - Area Manager

    Pros

    Pay and benefiis are excellent

    Cons

    They expect 60+ hours a week. Hiring all MBAs and severly overpaying them. They lack people skills. Sr management does not want to listen. Band aid today and fix tomorrow later. Go, go, go. Engage your asociates and make the feel imporatnt... then hammer them when they don't perform.

    Advice to ManagementAdvice

    Listen more and be open to reality. Everything that comes from seattle doesn't work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    OK experience at Amazon... very unstructured and political environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Seattle, WA
    Current Employee - Director in Seattle, WA

    Pros

    Cool to be part of a growing and young company

    Cons

    Management environment is very difficult. Not a pleasant experience. Experienced managers have very dictatorial style that sucks creativity and fun out of the work experience.

    Advice to ManagementAdvice

    Empower the people that you hire.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Not great, but not terrible either.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I  in  Seattle, WA
    Current Employee - Software Development Engineer I in Seattle, WA

    Pros

    Pay is some of the best in the industry for a new grad, up there with Google and MS. Benefits are decent.

    Most teams work normal 40-hour weeks, unless you get unlucky enough to get put on a team with an insane workload or on-call rotation.

    Cons

    The culture hates developers and treats them like second-class citizens. Due to Jeff Bezos's obsession with miserliness (which he mistakenly calls "frugality") you will be given one standard monitor, one slow desktop, and one slow laptop with not enough RAM. If you want anything else, take it from an intern's desk after he/she leaves, or buy it yourself.

    In the same vein, funding to fix "developer pain" issues is non-existent. Could everyone's job satisfaction or productivity be vastly improved by having a few developers work on environment, tooling, or build system issues? Doesn't matter! You can either voluntarily spend your free time working on it, or do without. Actually lots of business-critical internal tooling is maintained this way, by "volunteers". Be prepared for tools you use every day to fall over when whatever random guy maintains them leaves the company! Management doesn't care. All hail "frugality"!

    Your manager will probably technically be a former engineer. But teams are informally run by business people here, not engineers. They love to strong-arm engineering managers into committing to dates for project launches without spending an appropriate amount of time investigating and scoping out the work.

    Oh, and the main reason projects take so long is because given a choice between spending two months on doing something correctly, and one month on some horrible hack that makes it kinda work but convolutes your entire architecture, guess what the non-technical people who run your org will pick EVERY time... It's gotten to the point that we have business code no one understands or is willing to touch, simply by "death by a thousand cuts" with no time ever allocated for refactoring.

    Don't even get me started on the space... I hope for your sake that you get put in one of the new buildings that are "only" normal high-density seating, not Amazon high-density seating. Otherwise, your work environment will sound like a high school cafeteria and be about as productive.

    Advice to ManagementAdvice

    Give engineers what they want! You have a tech employees' survey; actually listen to it, even if it would cost you a bit more money. Giving programmers nice tools and offices would already go a long way towards happiness, and cost you barely anything as a percentage of salary.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Good money but employe doesn't care for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager-III Quality  in  Seattle, WA
    Current Employee - Manager-III Quality in Seattle, WA

    Pros

    1. Stocks
    2. Interesting Challenges
    3. Very smart people

    Cons

    1. Work life balance
    2. Very Dev focussed environment so QA is always a support role
    3. Benefits are very average

    Advice to ManagementAdvice

    1. Sr. management is ruthless and need to respect engineers
    2. Please look at the attrition metric and do something about it

    Recommends
    Positive Outlook
    Approves of CEO

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