Amazon.com Reviews

Updated October 22, 2014
Updated October 22, 2014
3,679 Reviews
3.3
3,679 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,524 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 115 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 336 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 605 reviews)

  • There is literally no work life balance inside this company (in 139 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hard Work, Long Hours, Decent Salary, Good Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Safety
    Current Employee - Safety

    I have been working at Amazon.com full-time (more than an year)

    Pros

    You are in control of your future. Opportunities are available at Amazon to anyone willing to work to move up in the company. The benefits are good. The salary is average-good. People are friendly. Atmosphere is friendly.

    Cons

    Expectations are intense. The days can easily be 10-12 hours long. There isn't a lot of notice given to exemplary work. You cannot expect rewards. Exceptional achievements are the expectation.

    Advice to ManagementAdvice

    I would suggest encouraging employees to maintain a better work life balance.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Warehouse worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in San Antonio, TX
    Former Employee - Warehouse Associate in San Antonio, TX

    I worked at Amazon.com full-time (less than an year)

    Pros

    The sense of community and teamwork at the warehouse is very good.
    I enjoyed the amount of physical work at the job, others may not.

    Cons

    Compensation is set compared to retail establishments and set 30% above instead of set to compete with the manufacturing/warehouse sector which is more in line with the quantity of physical labor done and the metrics which must be met in a day at Amazon. Compensation at the start and the compensation achievable in the future doesn't seem to be in line with being a part of a company as successful as Amazon.

    Advice to ManagementAdvice

    Last year a lot of temporary workers who believed they had made full-time were let go by showing up to work and finding out their badges no longer worked. On a basic level of courtesy, this is unacceptable. More tact should be used in this situation as the "sense of community and teamwork" build up over the course of the busy season is harmed. Whether people are converting or not, it changes a positive view of the company to a negative one and would have been much better handled by having one last day where the people who were going to be let go were thanked for their work during the season. Considering many employees are being called back to work this season, leaving experienced workers with a better impression is beneficial for Amazon also.

    No opinion of CEO
  3.  

    Amazon Research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Researcher in Seattle, WA
    Former Employee - User Researcher in Seattle, WA

    I worked at Amazon.com as an intern (less than an year)

    Pros

    Working with a company that was willing to take risks on designing new products.

    Cons

    The user research conducted on potential products is sub par-- especially in light of all the company claims of being customer obsessed.

    Recommends
    No opinion of CEO
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  5. 2 people found this helpful  

    Great place to learn - horrible place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA
    Current Employee - Program Manager in Seattle, WA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Lots of innovation and smart people. Great place to learn about many aspects of the business.

    Cons

    Preference is to hire managers externally vs. promoting from within. The incredibly difficult work-life balance takes high performing employees and burns them out until they have nothing left to give with little to no recognition or compensation. Promotions take a really long time and when transferring within teams there is very little chance to be promoted and starting all over again with a new manager within a lateral move, on a new team can take 1-2 years for promotion. Therefore, don't come to Amazon to build your career unless you're willing to put in a minimum of 3 years before being recognized.

    Advice to ManagementAdvice

    Work on developing. You hire the best so try and keep them and not just by giving them restricted stock units, that's a "dangling carrot" but by truly investing in their development and success. Promote work-life balance so people who have lives outside of work want to stay longer-term.

    Doesn't Recommend
    Neutral Outlook
  6. 6 people found this helpful  

    Nightmare on south lake union

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II in Seattle, WA
    Current Employee - Software Development Engineer II in Seattle, WA

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    - Initial Signing Bonus is Good. Most people start of with 30-40k signing bonus that spreads out over two years. Not bad huh.
    - For software engineers, there are weekly PoA talks, and learning series that will help you improve your knowledge and know what other teams are doing.
    - Working here looks good on your resume. Although slowly declining, working at amazon is still a big deal, sort of!
    - Pet friendly, Urban Campus.
    - Access to world class Principal Engineers.

    Cons

    - Horrible work life balance. Some teams do a death march for months together, during this time it is expected that you put in long hours(50+ easily).

    - SDM's at amazon are horrible. Most of them have no people management skills. I have known managers who were promoted despite having 80% attrition in their teams. no kidding.

    - Amazon, for whatever reason, does not file Green Card for immigrant Level 4 employees. The justification given by the legal department about not meeting the criteria is fishy, especially since Microsoft and Expedia are able get the process going for Level 59 employees. L59 at MSFT is equal to Level 4 at amazon.

    - SDE-1's are expected to demonstrate SDE-2 behavior for 5 months to be considered for promotion. This is something managers tell their employees every week in 1-on-1. Often, SDE-1s are not given enough opportunities to demonstrate such behavior ie good projects to work on etc

    - On call (for engineers) is basically paying the price for your predecessor's mistakes. There is zero documentation. Tribal knowledge is rampant. Due to constant churn and internal attrition, you will end up going on call once a month, which is like 12 weeks a year. Basically this means, for an entire quarter of an year, you will be doing everything except for writing code.

    - Finally, the feeling of camaraderie is missing. There are no free lunches, or free happy hours. Team building events are unheard of. You will be looked down upon as a weirdo if you try to get too friendly with your team mates. The expectation is to prevent social cohesion.

    - Finally, for SDE's there is no career growth after hitting SDE-2 mark. Less than 2% of engineers make it from SDE-2 to SDE-3 level.

    Doesn't Recommend
    Negative Outlook
  7.  

    Strong culture, quick change, customer obsessed to the core

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Nothing comes before the customer, and you see that in every employee. People at Amazon are proud to work here and proud to share their experiences with others in the industry. Great benefits and stock options and discounts/perks (if you live in Seattle area). Atmosphere is very casual and comfortable. Endless opportunities if you are willing to relocate.

    Cons

    Work-life balance. Even if you can cut your day down to 9 or 10 hours in the office/warehouse, you will have a few hours of work once you get home.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I liked it.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Benefits, VCP, Opportunities to progress

    Cons

    Tier step pay system, cap out and have no more room for additional pay as a warehouse associate.

  9.  

    Good place for fun project

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    The projects here are interesting.

    Cons

    The benefits is not exciting.

  10.  

    Good for new grad, but need to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Seattle, WA
    Current Employee - Software Development Engineer in Seattle, WA

    I have been working at Amazon.com full-time (more than an year)

    Pros

    A good place to work hard.

    Cons

    No one cares your life and no one will stop you from burning yourself with extra works. You have to learn how to stop.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Software Development Engineer - Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer in Seattle, WA
    Former Employee - Software Development Engineer in Seattle, WA

    I worked at Amazon.com as an intern (less than an year)

    Pros

    - worked with AWS EC2 Windows, great team
    - exciting environment that is looking to push the boundaries of what can and has been done
    - employees are extremely talented and excited about their work, makes it fun to be there. They're also fun, caring, enjoyable people
    - treat interns like employes
    - nice compensation
    - Great leadership principles

    Cons

    - housing was in a really nice hotel, but wasn't very functional for 3 months
    - the majority of my team had only been at Amazon roughly 2 years or less
    - full time benefits seem to be a little less than competing companies. Overall great though

    Advice to ManagementAdvice

    Keep moving forward and innovate and simplify

    Recommends
    Positive Outlook
    Approves of CEO

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