Amdocs Reviews

Updated August 18, 2015
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3.4
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Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
6 Ratings

Pros
  • They try to encourage a work/life balance (in 89 reviews)

  • depending on project/location - work culture varies (in 117 reviews)

Cons
  • The worst part involved the infamous lack of work/life balance (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Pros and Cons

27 Employee Reviews

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  1. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Champaign, IL
    Current Employee - Business Analyst in Champaign, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Amdocs full-time (More than a year)

    Pros

    Good internal management, allows you to build a path and trust in your capabilities, support is always present and good elearning system

    Cons

    Not clarity when the project is finishing, sometimes I feel that I'm disconnected from the real world because the work is very absorving


  2. Good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Subject Matter Expert in Champaign, IL
    Current Employee - Senior Subject Matter Expert in Champaign, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very flexible work day Great team

    Cons

    less exposure to newer technologies

    Advice to Management

    -


  3. Champaign site, lack of quality work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Subject Matter Expert in Champaign, IL
    Former Contractor - Senior Subject Matter Expert in Champaign, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Amdocs as a contractor (More than a year)

    Pros

    Young and energetic colleagues, fun atmosphere, lot of events.

    Cons

    A lot of pressure, politics, less skilled crowd. Although there are few good Team Leads, yet Group Leads (GLs) are just GL for nameshake, many of them don't know to manage things. Whatever pressure they have, they just pass it to their reportees, and want to get work done with the blink of eye.

    Advice to Management

    Get the root cause of problems, the in-time solution of problems is only quick fix, that will go away. Try to retain good people at site, it's already a small site, people don't wanna come, and on top of that you are just letting your hard workers go, so what you left with is just bunch of less skilled workforce, whom you have to promote anyway. And they are making the environment bad, because they don't know how to handle things in efficient manner without making anyone puzzled.


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  5. rewarding experience for hard working people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Group Leader in Champaign, IL
    Current Employee - Development Group Leader in Champaign, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Amdocs full-time

    Pros

    The company does take care of people who do hard work and smart work

    Cons

    Work life balance is not good. Generally people stretch beyond normal working hours

    Advice to Management

    Work life balance is not good. Generally people stretch beyond normal working hours.


  6. Helpful (2)

    Good Company but 200% work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Champaign, IL
    Current Employee - IT Manager in Champaign, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many opportunities across globe Little higher salary compared to market.

    Cons

    No planning and Fire fighting all the time. 200% work expected from each employee. No work life balance at all.

    Advice to Management

    Work life balance to employees to be considered seriously. Employee satisfaction is very important, just not the profits and revenue per quarter.


  7. Work Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programming Subject Matter in Champaign, IL
    Current Employee - Programming Subject Matter in Champaign, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 8 years)

    Pros

    Make it happen attitude and culture. Benifits and salary is good and comparable to market.

    Cons

    Work life balance - Very low. Office culture - Ok but more of fire fighting


  8. development group leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Development Group Leader in Champaign, IL
    Current Employee - Development Group Leader in Champaign, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than a year)

    Pros

    learning opportunities in projects is good product knowledge is available to employees telecom focused company and all products related to telecom

    Cons

    weak middle level management in taking sound decision No promotion opportunities and not good roadmap for employees development working culture is dependent on project and manager

    Advice to Management

    learn to improve on mistakes


  9. Helpful (1)

    TECHNICAL PROGRAM/PROJECT RELEASE MANAGER

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - TECHNICAL PROGRAM/PROJECT RELEASE MANAGER in Champaign, IL
    Former Contractor - TECHNICAL PROGRAM/PROJECT RELEASE MANAGER in Champaign, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Amdocs as a contractor (Less than a year)

    Pros

    Very active and challenging environment. Enjoyed working with very skilled offshore people. Their applications and infrastructure is very tight and different from other business environments. Staff is very helpful in assisting you to achieve your goal.

    Cons

    The offshore communication gap and long hours. The long hours to achieve the deployment date as advertised to the customer. Environment is very lean in that one resource can be assigned to many customers as a production support and/or developing a new environment for new customers on a Global level. Lack of a backup resource to assist with issues.

    Advice to Management

    Expand the staff levels in order that the developers do not burn out


  10. Don't walk, run away from this place.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Storage-software Development Expert in Champaign, IL
    Former Employee - Storage-software Development Expert in Champaign, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Amdocs full-time (More than 5 years)

    Pros

    The only thing going for this place is the salary. They pay high salary for the area, which traps you if you live accordingly.

    Cons

    Office politics run rampant, even to the detriment of the product they put out. Programming is shoddy, with clients having to be repaid thousands and thousands of dollars due to poor implementation, and then patches are applied that end up breaking other things. More work is piled on, and they do not hire appropriately. They have cycles where they have to let people go, and artificially select candidates to place at the bottom of the bell curve to get rid of, then five months later realize they need to replenish because they THINK they have a new client coming on. BEWARE - they will hire you then the contract will fall through because the account execs are IDIOTS - and they will just tell you to leave with no feelings. Corporate used to send out employee satisfaction surveys, and they were so bad that have meetings were started on how to approve morale, then they decided it was just easier to get rid of the people who complained the loudest. Upper management is incompetent, and tries to micro-manage because they think the problem is the people, when in fact the process structure in Champaign stinks. People are given work with little preparation, and as for training - you better be prepared to learn it yourself somehow, because there is none. I blame corporate centers in Israel and St. Louis for looking with a blind eye toward a group of overall miserable people.

    Advice to Management

    Stop letting people from India take all the leadership positions. They have no idea how to relate to White Americans, and have no management nor people skills. As to the senior management team, they all need to be replaced. Most rose to the level of their incompetence, as the old adage goes.


  11. Helpful (1)

    What doesn't break you will make you stronger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Champaign, IL
    Current Employee - Project Manager in Champaign, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Amdocs full-time (More than 10 years)

    Pros

    It's a company that will not be dull for a single day. It takes a strong person to work and find balance. It's a growing company with a deep well of opportunities to learn and grow.

    Cons

    it is hard for many people to find the balance between work and personal life. many people have not yet learned to work across different continents and find the best way to deal with stress. but once you learn to work in Amdocs and manage stress, nothing is too hard in life.

    Advice to Management

    hire more people



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