Amdocs Reviews

Updated March 31, 2015
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3.3
1,299 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
429 Ratings

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)

Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    Amdocs is Forward thinking in anticipating the needs of the customer and very receptive to feedback from the client.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Training opportunities are plentiful at Amdocs and as a part of leadership there are multiple ways to compensate employees who step above and beyond,

    Cons

    Amdocs is a large company with multiple divisions and I feel as though those divisions are not integrated as well as they could be. Cross training across the divisions would be beneficial in selling services.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. A solid mature corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Expert
    Current Employee - Solution Expert

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    A lot of opportunities to learn and change positions.
    Decent salary,compensations and benefits.
    leader in its field.
    Culturally diverse.

    Cons

    Some old technologies are used.
    Move slow, but it's a big corporate.
    HR is lean and not very good, more of the HR functions are delegated to your managers, I had great managers throughout but this is not their strong suite.
    a little bit too much bureaucracy, internal politics and inefficient communication.

    Advice to ManagementAdvice

    Rebuild the HR organization to take responsibility for it's human resources, this is not the job of a highly skilled manager of another field.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    flexibility, benefits, hours, commute, vacation and sick days

    Cons

    project management, layers of communication, lack of professional development, pay increases and bonuses

    Advice to ManagementAdvice

    Start paying to attention to valuable employees online

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It's an ok place to start, but don't stay to long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 10 years)

    Pros

    If you work there for less than 7 years you get treated great.
    Great place to get some experience then leave.

    Cons

    If you work there for more than 7 years you start seeing your bonuses and your pay increases start going down.
    Each year there is a “silent” layoffs, you never know if you are the own next or not.
    There is very little planning and communication from the BU to BU specifically IT.
    If you’re in the Americas get ready to be a “just do it” person, they don’t need someone to solve problems.
    Management is completely clueless from the top down. They have no idea what it really takes to make the company run, all they care about is their bonus they get quarterly and yearly. So however they can increase their pockets is the better.
    The teams run so lean that when there is a problem or someone goes on vacation you are forced into situations to be a firefighter.
    If you are a skilled employee with much knowledge that has been there for a while it seems they want you to go.

    Advice to ManagementAdvice

    Your loosing all your skilled workers that have all the knowledge. You should try to care about these employees as in the future you will probably need them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Very good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    Career Path options, professional growth, reasonable pay

    Cons

    good if you are interested in business. Less if you are a tech guru

    Recommends
    Positive Outlook
  7. Company is very driven. People are very diversified, most are easy to get along with and following the same goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 3 years)

    Pros

    Great experience working with other people from around the world. Since they are an international company, they had many employees working at other locations giving the pool of people to ask for assistance greater.

    Cons

    Working a customer site during a down-sizing was hard because the job opportunities for me were very slim when our group was slimmed down, unless I was willing to relocate to another state.

    Advice to ManagementAdvice

    Do more cross functional training for your employees. It will give them greater opportunities in the future with the company.

    Recommends
    Neutral Outlook
  8. Sr Proj Mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Professional work culture and open minded mgt

    Cons

    A bit conservative towards non-Isreal managers

    Advice to ManagementAdvice

    Share thoughts of middle level mgt

    Recommends
    Positive Outlook
  9. Not a good company for US workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Architect in Orlando, FL
    Current Employee - Systems Architect in Orlando, FL

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Benefits. Allowed to work from home.

    Cons

    US workers are treated as an undesirable necessity to service the many offshore positions. There are constant layoffs as jobs are moved offshore. Offshore turnover is very high with a result of a lot of knowledge loss, Management has no clue what our challenges and day to day work is and treats us with distrust.. There is a lot of wasted overhead tracking everything. Even when the company does well the bonuses and raises are few,

    Advice to ManagementAdvice

    Realize that employees are not simple cogs that can be replaced with cheaper resources offshore. Recognize that the skill sets are varied and one person cannot successfully support such a multitude of applications with hugely varied technologies. The tone of how you speak to employees is so condescending and accusatory.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. Sr SME Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior PHP Developer in Chesterfield, MO
    Current Employee - Senior PHP Developer in Chesterfield, MO

    I have been working at Amdocs

    Pros

    Great professional development resources. Involved workflow/people management. No micromanagement. Importance placed on professional behavior.

    Cons

    Group supported a single client. The client dried up. Group downsized.

    Recommends
    Positive Outlook
  11. Working as a lead frontend developer at Amdocs.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Good people
    Good location
    Team work
    Work-life balance

    Cons

    Low salary
    Low bonus
    No stock options
    Low job satisfaction

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