Amdocs Reviews

Updated September 18, 2014
Updated September 18, 2014
1,085 Reviews
3.3
1,085 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
334 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Solid company with a somewhat mixed strategic direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Dallas, TX
    Former Employee - Director in Dallas, TX

    I worked at Amdocs full-time for more than 5 years

    Pros

    Stable and sustainable business with enterprise products. Management generally supportive if you demonstrate results and customer is generally happy. Competitive salary and benefits and reasonable work/life balance.

    Cons

    From the account side of the business, kept at arms length from the underpinnings of the products. Cultural differences in style and communication can make getting things done difficult unless one adapts. More challenging to break into upper echelons of management if not of the right heritage. Unfortunate, but was true.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Senior Subject Matter Expert  in  Richardson, TX
    Current Employee - Programming Senior Subject Matter Expert in Richardson, TX

    I have been working at Amdocs full-time for more than 5 years

    Pros

    They are very flexible and pays well.

    Cons

    Growth is limited.
    Work is routine.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Subject Matter  in  Champaign, IL
    Current Employee - Programming Subject Matter in Champaign, IL

    I have been working at Amdocs full-time for more than 8 years

    Pros

    Make it happen attitude and culture. Benifits and salary is good and comparable to market.

    Cons

    Work life balance - Very low.
    Office culture - Ok but more of fire fighting

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Uncertainty

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Salary, Location, Breakfast, micro-supervision, nothing else

    Cons

    Management, Culture, Cliques, Anxiety, Uncaring

  6.  

    Employment is a two way street....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Great company to learn and polish your skills! Very casual and comfortable work environment.

    Cons

    Pay scale is lower than industry standards. You have to know the right people in order to advance to higher level positions; not always performance based.

    Advice to ManagementAdvice

    Continue to assist employees with cultural barriers and work harder towards a unified environment. Company growth can only progress through T-E-A-M efforts!

  7.  

    Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Team Lead  in  Cary, NC
    Former Employee - Operations Team Lead in Cary, NC

    I worked at Amdocs full-time for more than 10 years

    Pros

    Good Pay, Good work life balance, no micromanagement
    I can say I really enjoyed my time working for Amdocs. I didn't enjoy the account i was on so much.
    I wish the company had more opportunities in or near my location.

    Cons

    Sometimes information is not shared as freely as I think it should. Not enough opportunities without having to relocate to other states or countries.

    Advice to ManagementAdvice

    Encourage knowledge sharing

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Market leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consulting Director  in  Alpharetta, GA
    Former Employee - Consulting Director in Alpharetta, GA

    I worked at Amdocs full-time for more than 5 years

    Pros

    Strong product and services capaility

    Cons

    Have not realized the benefits of all personnel

    Advice to ManagementAdvice

    Consider more internal promotions to permit people to exceed current results

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Very dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer  in  Dallas, TX
    Current Employee - Programmer in Dallas, TX

    I have been working at Amdocs full-time for more than 8 years

    Pros

    Stable company, many branches in the USA

    Cons

    You are a small screw
    Need to be from Russia to get promoted
    Appreciate employees who seems like working and not really working
    10 managers over 1 resource

    Advice to ManagementAdvice

    Look better who really contribute to the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    An average place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant
    Current Employee - Senior Consultant

    I have been working at Amdocs full-time for more than 3 years

    Pros

    The company has decent benefits. They try to encourage a work/life balance. I have a great deal of freedom, but I have also proven I'm capable of self management. My immediate manager is very helpful, attentive, gives me freedom and authority to work and trusts my judgment. This has been the greatest benefit for working with this company.

    Cons

    It's very difficult for divisions to work well together. It's also more difficult to find opportunities to advance. You can get a lot of responsibility added to your plate, but no adjustment to pay to match the responsibility. Additionally, one can get lost and become an unknown within Amdocs when one's time is spent 100% at a client site. There's no solid training program, nor any guidance from upper management. You just kind of enter the company and get stuck at one job. Unless you are doing sales and make the big closes, you don't get noticed.

    Advice to ManagementAdvice

    Add a rigorous training program, a viable career advancement path, and review compensation packages to ensure they match level of responsibility.

    Positive Outlook
    Approves of CEO
  11.  

    Good company with work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert  in  Atlanta, GA
    Former Employee - Senior Subject Matter Expert in Atlanta, GA

    I worked at Amdocs full-time for more than a year

    Pros

    Good company with work life balance

    Cons

    Career growth, Pay rise, visa sponsorship

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO

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