Amdocs Reviews

Updated October 1, 2014
Updated October 1, 2014
1,095 Reviews
3.3
1,095 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
338 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 78 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 105 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 143 reviews)

  • Management seems proud that there is no work life balance (in 38 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice company that got hit hard by the market

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Smart folks were around during my time. Flexible approach to employees.

    Cons

    During my time (2007-2010) they were going through a downturn like the rest of the world and generally handled the situation badly. Time off policies were nice, compensation was standard but the work life balance could be killing.

  2.  

    Solid company with a somewhat mixed strategic direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Dallas, TX
    Former Employee - Director in Dallas, TX

    I worked at Amdocs full-time for more than 5 years

    Pros

    Stable and sustainable business with enterprise products. Management generally supportive if you demonstrate results and customer is generally happy. Competitive salary and benefits and reasonable work/life balance.

    Cons

    From the account side of the business, kept at arms length from the underpinnings of the products. Cultural differences in style and communication can make getting things done difficult unless one adapts. More challenging to break into upper echelons of management if not of the right heritage. Unfortunate, but was true.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Senior Subject Matter Expert  in  Richardson, TX
    Current Employee - Programming Senior Subject Matter Expert in Richardson, TX

    I have been working at Amdocs full-time for more than 5 years

    Pros

    They are very flexible and pays well.

    Cons

    Growth is limited.
    Work is routine.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lack of structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant  in  Atlanta, GA
    Former Employee - Senior Consultant in Atlanta, GA

    I worked at Amdocs full-time

    Pros

    There are some great platforms which the company has acquired.

    Cons

    Lack of Structure and leadership direction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Subject Matter  in  Champaign, IL
    Current Employee - Programming Subject Matter in Champaign, IL

    I have been working at Amdocs full-time for more than 8 years

    Pros

    Make it happen attitude and culture. Benifits and salary is good and comparable to market.

    Cons

    Work life balance - Very low.
    Office culture - Ok but more of fire fighting

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Uncertainty

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Salary, Location, Breakfast, micro-supervision, nothing else

    Cons

    Management, Culture, Cliques, Anxiety, Uncaring

  8.  

    Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Team Lead  in  Cary, NC
    Former Employee - Operations Team Lead in Cary, NC

    I worked at Amdocs full-time for more than 10 years

    Pros

    Good Pay, Good work life balance, no micromanagement
    I can say I really enjoyed my time working for Amdocs. I didn't enjoy the account i was on so much.
    I wish the company had more opportunities in or near my location.

    Cons

    Sometimes information is not shared as freely as I think it should. Not enough opportunities without having to relocate to other states or countries.

    Advice to ManagementAdvice

    Encourage knowledge sharing

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Market leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consulting Director  in  Alpharetta, GA
    Former Employee - Consulting Director in Alpharetta, GA

    I worked at Amdocs full-time for more than 5 years

    Pros

    Strong product and services capaility

    Cons

    Have not realized the benefits of all personnel

    Advice to ManagementAdvice

    Consider more internal promotions to permit people to exceed current results

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Very dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer  in  Dallas, TX
    Current Employee - Programmer in Dallas, TX

    I have been working at Amdocs full-time for more than 8 years

    Pros

    Stable company, many branches in the USA

    Cons

    You are a small screw
    Need to be from Russia to get promoted
    Appreciate employees who seems like working and not really working
    10 managers over 1 resource

    Advice to ManagementAdvice

    Look better who really contribute to the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Employment is a two way street....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Great company to learn and polish your skills! Very casual and comfortable work environment.

    Cons

    Pay scale is lower than industry standards. You have to know the right people in order to advance to higher level positions; not always performance based.

    Advice to ManagementAdvice

    Continue to assist employees with cultural barriers and work harder towards a unified environment. Company growth can only progress through T-E-A-M efforts!

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