Amdocs

  www.amdocs.com
  www.amdocs.com

Amdocs Reviews

Updated December 15, 2014
Updated December 15, 2014
1,178 Reviews
3.3
1,178 Reviews
Rating Trends

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
371 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director in Los Angeles, CA
    Former Employee - Sales Director in Los Angeles, CA

    I worked at Amdocs full-time (more than an year)

    Pros

    Leader in their space. Have tremendous customer base for continued expansion. Further expansion into enterprise and varying vertical market expansion.

    Cons

    Very large company. Enormous amount of talent to help get the job done. Must be willing to work hard and it will pay off enormously in job satisfaction and career growth opportunity

    Advice to ManagementAdvice

    Continue innovations

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Development Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Manager
    Current Employee - Development Manager

    I have been working at Amdocs

    Pros

    Leadership is always providing a positive attitude environment and they deliver no matter what the cost. the company has good benefits at a low cost.

    Cons

    Very aggressive work schedules, can work several hours in a day or week to make sure we are delivering the best possible solution on-time.

    Advice to ManagementAdvice

    consider comp-time for additional hours work making sure the company is making it's goal

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good Company but 200% work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Champaign, IL
    Current Employee - IT Manager in Champaign, IL

    I have been working at Amdocs

    Pros

    Many opportunities across globe
    Little higher salary compared to market.

    Cons

    No planning and Fire fighting all the time.
    200% work expected from each employee.
    No work life balance at all.

    Advice to ManagementAdvice

    Work life balance to employees to be considered seriously.
    Employee satisfaction is very important, just not the profits and revenue per quarter.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Bad Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Nothing Pro in Amdocs but free fruits once in a week, usually in Friday. Good for one who likes politics rather than performing job.

    Cons

    Guessable : never ending problems, restart apps is long term solution, long delivery of patch, always ask for money with CR. It's like Indian family only company.

    Advice to ManagementAdvice

    Be less in playing politics, less talking and do more job than just talkactive.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good company for programmers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager IT in Dallas, TX
    Current Employee - Manager IT in Dallas, TX

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    very strong programmers company, a lot of outsourcing.

    Cons

    use of H-1B program is strong, very strong outsourcing to India, Israel, Mexico, and many layoff's if not a programmer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Company Culture is not Friendly, Upper Management is Apathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SME in Dallas, TX
    Current Employee - Senior SME in Dallas, TX

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Start Pay is Average
    Benefits are Average
    Facility varies but generally actual company facilities are nice, well kept and coffee, tea, and various snacks are available regularly

    Cons

    Unofficial culture of we do not care how it gets done as long as it gets done which allows for incompetent and lazy workers to be carried by others.
    Bonuses and raises are not frequent and generally not much
    Promotions are even harder to come by and aren't always based on the best possible applicant, nepotism, nationalism and favoritism are rampant
    Work life balance in the project I work in is across the board unreasonable
    Upper management does not back their people and often makes decisions to their teams detriment they are apathetic and very quick to tell their people just how replaceable they are
    No friendliness towards coworkers no sense of community at all, often people will segregate themselves according to country/region of origin. People will not engage with you unless you are on their team or they wish to join your team.\\
    Evaluation system is an absolute Joke

    Advice to ManagementAdvice

    When new Understand the processes before making major changes to them as not doing so can have unintended consequences
    Appreciate a good employee and reward people based on merit

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Learning function

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Variety of work. Challenged with assignments. Pay. Benefits. Coworkers. The company has a well thought out strategy. Great place to grow by leaps and bounds and receive opportunities to travel globally.

    Cons

    Long work hours. Self service HR. If you don't work at the corporate office in Israel it is hard to have visibility and to get ahead after a certain point. You are only as good as your last success. No loyalty to employees.

  9.  

    Uncertainty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 10 years)

    Pros

    Breakfast, benefits and work hours

    Cons

    Uncertainty of status, poor management

    Advice to ManagementAdvice

    Get to know your associates responsibilities

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    director consulting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 3 years)

    Pros

    There is a lot one can contribute and add value to customers

    Cons

    Product company over rules consulting team. They provide direction to consulting executives on how to operate. Limited independence

    Advice to ManagementAdvice

    Incorporate organizational leading practices from other product based companies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Professional workplace with a casual feel. Good salaries and talented people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subject Matter Expert in Saint Louis, MO
    Former Employee - Subject Matter Expert in Saint Louis, MO

    I worked at Amdocs full-time (more than 3 years)

    Pros

    Good advancement opportunities and ability to travel throughout US and the world.

    Cons

    Company is based out of Israel and sometimes the adjustment to culture can take a little time and getting used to.

    Recommends
    Positive Outlook
    Approves of CEO

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