Amdocs Reviews

Updated October 23, 2014
Updated October 23, 2014
1,125 Reviews
3.3
1,125 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
350 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 85 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 109 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 148 reviews)

  • Management seems proud that there is no work life balance (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Professional workplace with a casual feel. Good salaries and talented people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subject Matter Expert in Saint Louis, MO
    Former Employee - Subject Matter Expert in Saint Louis, MO

    I worked at Amdocs full-time (more than 3 years)

    Pros

    Good advancement opportunities and ability to travel throughout US and the world.

    Cons

    Company is based out of Israel and sometimes the adjustment to culture can take a little time and getting used to.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amdocs India

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    good perks , good people, good place

    Cons

    low increments, so much politics

  3.  

    director consulting

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 3 years)

    Pros

    There is a lot one can contribute and add value to customers

    Cons

    Product company over rules consulting team. They provide direction to consulting executives on how to operate. Limited independence

    Advice to ManagementAdvice

    Incorporate organizational leading practices from other product based companies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Putting in extra work means nothing to Amdocs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    Stable company. Good medical benefits.

    Cons

    Zero Work-Life Balance. Little compensation (very little) for above-and-beyond, go-the-extra-mile work.

    Advice to ManagementAdvice

    Compensate the people who are giving their life and sacrificing their family time to get their work accomplished.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    No respect for life outside work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Amdocs

    Pros

    Good pay, especially for the area.

    Decent amount of freedom on job.

    Cons

    Long hours. Ridiculous at times.
    Poor training
    On call even when not in rotation
    Lack of Americans working there, significant culture difference

    Advice to ManagementAdvice

    Work life balance must mean something

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Senior Testing Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Testing Engineer in Dallas, TX
    Current Employee - Senior Testing Engineer in Dallas, TX

    I have been working at Amdocs full-time (more than an year)

    Pros

    Lots of new work and domain knowledge to gain

    Cons

    repetitive work, less promotions

    Advice to ManagementAdvice

    Better and improve work culture

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Senior Subject Matter Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Senior Subject Matter Expert in Atlanta, GA
    Current Employee - Programming Senior Subject Matter Expert in Atlanta, GA

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Best in Class telecom billing products .
    Vendor for all the major Telcos in NA and Europe.
    Good Vacation and Sick balance bank
    Good Medical Insurance for NA

    Cons

    Average Salary
    Too Much politics
    No easy promotion
    Some teams have really bad work life balance but if you are in Development team then you should be fine .
    No easy route to change or excel your career.

    Advice to ManagementAdvice

    Trust your employees and give them leadership role so that Business can expand !

    Recommends
    Neutral Outlook
  9.  

    Lack of structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Atlanta, GA
    Former Employee - Senior Consultant in Atlanta, GA

    I worked at Amdocs full-time

    Pros

    There are some great platforms which the company has acquired.

    Cons

    Lack of Structure and leadership direction.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Nice company that got hit hard by the market

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Smart folks were around during my time. Flexible approach to employees.

    Cons

    During my time (2007-2010) they were going through a downturn like the rest of the world and generally handled the situation badly. Time off policies were nice, compensation was standard but the work life balance could be killing.

  11.  

    Solid company with a somewhat mixed strategic direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Stable and sustainable business with enterprise products. Management generally supportive if you demonstrate results and customer is generally happy. Competitive salary and benefits and reasonable work/life balance.

    Cons

    From the account side of the business, kept at arms length from the underpinnings of the products. Cultural differences in style and communication can make getting things done difficult unless one adapts. More challenging to break into upper echelons of management if not of the right heritage. Unfortunate, but was true.

    Recommends
    Neutral Outlook
    No opinion of CEO

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