Amdocs Reviews

Updated July 24, 2015
1462 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

1,462 Employee Reviews

Sort: Popular Rating Date
  1. full time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time

    Pros

    Good technical work, products, short term onsite, work-life balance,healthy enviorment (better than most service companies) Open culture

    Cons

    Cons Compensation graph is going down

    Advice to Management

    Some stuff needs to be corrected


  2. Friendly Environment - Excellent Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Saint Louis, MO
    Former Employee - Senior Program Manager in Saint Louis, MO

    I worked at Amdocs (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Large well known company. Lots of company training opportunities. The health benefits are stellar. Company is profitable and stable.

    Cons

    People have drastically different views of what it is like to work at Amdocs, all depending on the group and manager you are hired under. As a potentially employee I suggest that you vet out your hiring manager, as your manager will make the difference.

    Advice to Management

    Do more to promote from within. With 17,000+ employees you should be able to find internal employees that can be groomed for senior roles.


  3. It is not just IT company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Expert in Seattle, WA
    Current Employee - Software Development Expert in Seattle, WA

    I have been working at Amdocs full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Trying to say something definitive about such a huge company is similar to an attempt to say something about the whole automobile industry based on your own car. If you got lucky you have a great car, if less lucky you will struggle with repairs all your life. Similar here, people who reach into the core development projects might get a chance to work on the latest technologies and implement critical mission systems. However, if you are less lucky, even if you've got a good IT background they might assign you a position to implement a bunch of business rules for a particular customer, which will end up in writing a bunch of if-else-get substring-close file statements, and you can do this for years. It also depends on the team and manager - people are different, so are the managers. Some will make your life better, and some will transform it into a nightmare. The key is to understand what is for you and what is not, and act accordingly. It is not a pure IT company. One who wants to succeed must possess border skills like attention to details, ability to talk to the customers and understand their needs, be proactive. People who are IT-only inclined will not find this company satisfactory enough, because the chance of getting into the core development is small. But those who are perfectionists, like to make the job done till the end whatever it will be, and also possess good IT skills will be those who will find themselves like fish in the water.

    Cons

    Travel in economy class even during the long hours flights. Very long time to wait for a promotion.

    Advice to Management

    Create more opportunities to work in core development (though this will also create new opportunities for customization-work for other people, so it will always be catch-22 situation).


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Software Support/Analyst/Business Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great if you work offshore, plenty of opportunities

    Cons

    I don't work offshore, lost my job to being offshored.


  6. Senior Application Support Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Applications Support Analyust in El Dorado Hills, CA
    Former Employee - Senior Applications Support Analyust in El Dorado Hills, CA

    I worked at Amdocs

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Benefits, Co-workers, parking, break room, working hours

    Cons

    Management too separate from execution. Culture differences, language, processes

    Advice to Management

    Listen to working employees


  7. group lead

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    good market for products based new technology

    Cons

    there is no work life balance

    Advice to Management

    improve work culture


  8. Better than it's reputation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software QA Manager in Seattle, WA
    Current Employee - Software QA Manager in Seattle, WA

    I have been working at Amdocs full-time (More than 10 years)

    Pros

    - Interesting projects - Delivery excellence - Growth opertunities

    Cons

    - Sometimes very long hours - Not so good life/work balance


  9. software enginner

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    good nice location and perks

    Cons

    not much appreciation and promotion


  10. Process improvement manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Cutting edge technology, billing focus in the telecommunications industry.

    Cons

    Considerable room for improvement in customer honesty.


  11. Silos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - lots of room to learn and develop skills - encouraged to be innovative and entrepreneurial

    Cons

    - no training budget - travel in economy for even long haul flights

    Advice to Management

    - need to work less in silos- create more synergies - unclear progression/promotion opportunities



Showing 1,462 of 1,484 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.