Amdocs Reviews

Updated October 1, 2014
Updated October 1, 2014
1,098 Reviews
3.3
1,098 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
339 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 79 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 107 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 145 reviews)

  • Management seems proud that there is no work life balance (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    In hindsight... horrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time for more than 5 years

    Pros

    Still some of the most talented people I've ever worked with.

    Cons

    I have been able to overcome the years of brainwashing. The worst part involved the infamous lack of work/life balance. Many reviews revolved around the horrendous career paths, but when just about everyone is working 80 hour weeks, it's difficult to differentiate yourself unless you have an Israeli last name, which still does not guarantee a promotion. Also mentioned is the stagnant technology, which will hinder your chances of finding a position outside of the telco space.

    Advice to ManagementAdvice

    Upper management would not deem this site worthy to even acknowledge. To my former coworkers, I urge you to get out and really look for a company you won't be a slave to. To those considering accepting job offers, think twice unless you're desperate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great place, lacks innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Architect
    Current Employee - Software Architect

    I have been working at Amdocs full-time for more than 10 years

    Pros

    Great place to work with. Excellent people.

    Cons

    Lacks Innovation and RnD not the first priority

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Amdocs Widow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Amdocs full-time for more than 8 years

    Pros

    They hire highly qualified candidates.

    Cons

    They do not reward based on merit. Those of us whose spouses work for Amdocs are known as "Amdocs Widows" for a reason. There is absolutely no concern for work/family balance.

    Advice to ManagementAdvice

    When you hire an employee, you are also involving the family. Stop hoarding the employees' time and energy and causing their families to deteriorate as a result.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Good job for the short term

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time

    Pros

    Compensation is good but not at first, if you stay a while it gets better.

    Cons

    Company will sacrifice the employees well being for the bottom line.

    Advice to ManagementAdvice

    Make sure you are not making your staff sick with the high demands.

    Recommends
    Approves of CEO
  6. 3 people found this helpful  

    Dismal place to work. Only work for them if there are no other options.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Manager  in  Charlotte, NC
    Former Employee - Development Manager in Charlotte, NC

    I worked at Amdocs full-time for more than 10 years

    Pros

    Benefits: on par with most corporations. Healthcare is reasonably priced and plan selection is good.

    Cons

    1. Very poor HR policies. Amdocs has a policy that there must be poor ratings given to some percentage of the employee base deserved or not.
    2. When Amdocs bought the company I was working for the first thing they did was give senior management stay bonuses. Then everyone on the management team was demoted one level down.
    3. The first thing Amdocs said after the acquisition was 'These people make too much money can't wait till we can take care of that'.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Good place to work if you can adjust to the culture

    Former Employee - SSME  in  Champaign, IL
    Former Employee - SSME in Champaign, IL

    I worked at Amdocs full-time for more than a year

    Pros

    Management who is technical, you get to learn more performance related things on OS/DB side since most of work revolves around volume data

    Cons

    work-life balance and week-end support is an issue - it can be continuous and tiring

    Advice to ManagementAdvice

    Value your technical team, promote people on time.

  8.  

    This is a great company if you are self motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant  in  Atlanta, GA
    Current Employee - Senior Consultant in Atlanta, GA

    I have been working at Amdocs full-time for more than 10 years

    Pros

    There are plenty of pros. The compensation and benefits are some of the best in the business. There are numerous tools you can use to gain knowledge and increase you skills set.

    Cons

    The company is always pushing faster development cycles. There is a culture of work longer and smarter. If you don't push back you get trampled by the work load.

    Advice to ManagementAdvice

    Try hiring some managers from the locale of the work. I understand that the company is Israeli but you have to give the employees some hope that they have a chance to advance.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Jose, CA
    Current Employee - Software Engineer in San Jose, CA

    I have been working at Amdocs full-time for more than 5 years

    Pros

    Work in one of offices in US. It is relatively stable recently due to the small size of the office.

    Cons

    Due to the small size of the office, we don't have enough people and it is hard to complete the whole project by this office.

    Advice to ManagementAdvice

    Make more investment to the office, such as hiring more engineers. Do more interesting projects here.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Ok company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  El Segundo, CA
    Former Employee - Project Manager in El Segundo, CA

    I worked at Amdocs full-time for more than 8 years

    Pros

    Great insurance, very stable company.

    Cons

    Not much of a career path unless you want to travel 90% of the time or more. Not great salaries and little to no bonus.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Good company with good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert  in  Guaynabo, PR
    Current Employee - Senior Subject Matter Expert in Guaynabo, PR

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Amdocs is a good company that gives to your employees very good conditions of work.
    They have good training materials and big knowledge database.
    Also, as it's a big company, you have an open channel to speak with other coworkers from other countries.

    Cons

    You basically have no career opportunities. You just need to work 3~5 years to get promoted.
    As you grow in the company you do not receive money for extra worked hours. They make it clear on your contract.

    Advice to ManagementAdvice

    Maybe create a new career opportunity program.

    Recommends
    No opinion of CEO

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