Amdocs Reviews

Updated August 2, 2015
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1,476 Employee Reviews

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  1. Helpful (2)

    Leaders in telecom but limited growth Opps in NA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Amdocs

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Leaders in Telecom products, solutions and managed services. Overall good company to work for if you are in Israel or India. Good options to move to other teams internally.

    Cons

    Minimal growth opportunities if you are in North America - Always trying to minimize onshore staff and support functions in NA. Company does not believe in the concept of work-life balance. As a standard practice at least 50% of the workforce end up working at least one day of the weekend.


  2. Helpful (1)

    Amdocs is Forward thinking in anticipating the needs of the customer and very receptive to feedback from the client.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Training opportunities are plentiful at Amdocs and as a part of leadership there are multiple ways to compensate employees who step above and beyond,

    Cons

    Amdocs is a large company with multiple divisions and I feel as though those divisions are not integrated as well as they could be. Cross training across the divisions would be beneficial in selling services.


  3. Helpful (1)

    A solid mature corporate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solution Expert
    Current Employee - Solution Expert

    I have been working at Amdocs full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    A lot of opportunities to learn and change positions. Decent salary,compensations and benefits. leader in its field. Culturally diverse.

    Cons

    Some old technologies are used. Move slow, but it's a big corporate. HR is lean and not very good, more of the HR functions are delegated to your managers, I had great managers throughout but this is not their strong suite. a little bit too much bureaucracy, internal politics and inefficient communication.

    Advice to Management

    Rebuild the HR organization to take responsibility for it's human resources, this is not the job of a highly skilled manager of another field.


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  5. Helpful (1)

    Interesting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    flexibility, benefits, hours, commute, vacation and sick days

    Cons

    project management, layers of communication, lack of professional development, pay increases and bonuses

    Advice to Management

    Start paying to attention to valuable employees online


  6. Helpful (3)

    It's an ok place to start, but don't stay to long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you work there for less than 7 years you get treated great. Great place to get some experience then leave.

    Cons

    If you work there for more than 7 years you start seeing your bonuses and your pay increases start going down. Each year there is a “silent” layoffs, you never know if you are the own next or not. There is very little planning and communication from the BU to BU specifically IT. If you’re in the Americas get ready to be a “just do it” person, they don’t need someone to solve problems. Management is completely clueless from the top down. They have no idea what it really takes to make the company run, all they care about is their bonus they get quarterly and yearly. So however they can increase their pockets is the better. The teams run so lean that when there is a problem or someone goes on vacation you are forced into situations to be a firefighter. If you are a skilled employee with much knowledge that has been there for a while it seems they want you to go.

    Advice to Management

    Your loosing all your skilled workers that have all the knowledge. You should try to care about these employees as in the future you will probably need them.


  7. Helpful (1)

    Very good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Career Path options, professional growth, reasonable pay

    Cons

    good if you are interested in business. Less if you are a tech guru


  8. Company is very driven. People are very diversified, most are easy to get along with and following the same goals.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great experience working with other people from around the world. Since they are an international company, they had many employees working at other locations giving the pool of people to ask for assistance greater.

    Cons

    Working a customer site during a down-sizing was hard because the job opportunities for me were very slim when our group was slimmed down, unless I was willing to relocate to another state.

    Advice to Management

    Do more cross functional training for your employees. It will give them greater opportunities in the future with the company.


  9. Helpful (3)

    Not a good company for US workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Architect in Orlando, FL
    Current Employee - Systems Architect in Orlando, FL

    I have been working at Amdocs full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits. Allowed to work from home.

    Cons

    US workers are treated as an undesirable necessity to service the many offshore positions. There are constant layoffs as jobs are moved offshore. Offshore turnover is very high with a result of a lot of knowledge loss, Management has no clue what our challenges and day to day work is and treats us with distrust.. There is a lot of wasted overhead tracking everything. Even when the company does well the bonuses and raises are few,

    Advice to Management

    Realize that employees are not simple cogs that can be replaced with cheaper resources offshore. Recognize that the skill sets are varied and one person cannot successfully support such a multitude of applications with hugely varied technologies. The tone of how you speak to employees is so condescending and accusatory.


  10. Sr SME Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior PHP Developer in Chesterfield, MO
    Current Employee - Senior PHP Developer in Chesterfield, MO

    I have been working at Amdocs

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great professional development resources. Involved workflow/people management. No micromanagement. Importance placed on professional behavior.

    Cons

    Group supported a single client. The client dried up. Group downsized.


  11. Enterprise Sales Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The Enterprise Sales Division consists of some great talent and a multitude of customers with over 15 year tenure with the Clarify/Amdocs products. Products very reliable and customers are pleased if performing business as usual.

    Cons

    The Enterprise Sales Division consists of some great talent. Unfortunately, the senior management within corporate does not recognize the talent within the division nor do they invest in the Enterprise Division customers.

    Advice to Management

    Get a clue.... Such a huge market being lost due to lack of dedication to the Enterprise customers and investments in the products and partner interfaces necessary for this unit to grow.



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