Amdocs Reviews

Updated August 16, 2015
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192 Employee Reviews

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  1. Helpful (1)

    Good People

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoover, AL
    Current Employee - Anonymous Employee in Hoover, AL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good people to work with, good benefits.

    Cons

    Constant presser on headcount reduction and outsourcing.

    Advice to Management

    Address the employee loyalty issue.


  2. Chaotic

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Engineer in Saint Louis, MO
    Current Employee - Senior Sales Engineer in Saint Louis, MO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Financially Sound. Strong Product Catalog and Many CWP relationships although some are quite strained.

    Cons

    Absolutely no Process Control or Authority Chain understanding. The internal cost structure creates gridlock to sales organization and very stressful process in getting estimates to customers.

    Advice to Management

    Improve Processes with Quality Improvement methodologies


  3. Helpful (3)

    Not the best place

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Atlanta, GA
    Current Employee - Consultant in Atlanta, GA
    Disapproves of CEO

    Pros

    - salary is good - travel time is limited

    Cons

    - management is extremely poor - unreasonable deadlines, especially if you are on client required travel projects - when entering new role, no guidance is given from managers, meaning you will have to make the mistakes on your own and learn from them, which is detrimental

    Advice to Management

    be more engaged with the people you are managing - it becomes pretty pathetic that you're called a "manager" and you dont really manage anything


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  5. Helpful (2)

    Boring work made for boring customers.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Engineer in San Jose, CA
    Former Employee - Sales Engineer in San Jose, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Average salary. Relatively stable. Friendly co workers.

    Cons

    * boring customers. It's billing in telecommunications companies after all. * boring co-workers * so much politics. * too much work. * average or below average talent onboard.

    Advice to Management

    Nothing I can think off. Its a boring industry.


  6. Helpful (2)

    Avoid Amdocs. Its Virtual Slavery.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Subject Matter Expert in Seattle, WA
    Former Employee - Senior Subject Matter Expert in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice Benefits. Pay isn't really competitive.

    Cons

    Terrible work life balance. Bonuses are never paid out. Everything is off shored. Management marginalizes the American workers.

    Advice to Management

    Stop running your employees into the ground.


  7. Amdocs Cyprus with goods and bads

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA
    Approves of CEO

    Pros

    Entrance to telecom industry Multinational environment Getting in touch with different cultures Community building within nations Established procedures for workflows

    Cons

    Low remuneration and benefits Fewer opportunities for personal growth (especially technical) Unequal treatment between nationalities Moderate quality of product customization development

    Advice to Management

    Well, I think Amdocs knows very well why he's leading the way he's leading, as this is bringing him maximum profit. More honesty and transparency with his employees would be welcome though.


  8. Helpful (3)

    Fairly standard consulting environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Atlanta, GA
    Current Employee - Senior Consultant in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Reasonably competitive salary Very good medical benefits Average paid time off Diverse work force in multiple continents Generally get to work on projects at Tier 1 companies

    Cons

    Extremely difficult to get promoted to any level without "playing the game." While they say a work life balance is important, they do not back this up with actions. Overall, the company (even outside of consulting) has a disgruntled workforce

    Advice to Management

    I have seen many very strong employees leave due to management not allowing for a reasonable work life balance. This is not too surprising in a consulting atmosphere but it seems over the top in most of the situations. Management seems to continually put employees in a position where they must choose family or work.


  9. Could be good for entry level job without great career expectations

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesterfield, MO
    Current Employee - Anonymous Employee in Chesterfield, MO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexible hours, relaxed and very informal corporate culture, good benefits, multi-national culture due to mix of employees from different cultures

    Cons

    management ignores personal life completely, a lot of requests to work extra time / weekends without any compensation, company reacts to market changes very slowly

    Advice to Management

    listen more to employees, not via formal town halls, promote people who really deserve it and can contribute to company


  10. A Company that still only cares about making money and not how they do it.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Jose, CA
    Former Employee - Senior Software Engineer in San Jose, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It's a job and any job will do. The few remaining people there.

    Cons

    The way they still treat the employees. Senior Management has no problem with lying and forcing the Manager to ask preloaded questions at all-hands and also has no problem ending these meeting when faced with difficult questions in order to not answer them. Went from 4 large builds to 2 large buildings to 2 smaller buildings to 1 building to 1/2 a floor.

    Advice to Management

    Come up with something new besides "You don't fit into the new working model" at the next round of layoffs.


  11. Told company is doing good, but RIFs continue...

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SME in Champaign, IL
    Current Employee - SME in Champaign, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Salary. The pay is very well. I am making more for less responsibilty than at previous position. I enjoy working with the people that I work directly with. My GL and PM are easy to work for. As long as I do my work, they are satisfied. They don't micro manage as I have seen with most of the other managers.

    Cons

    Currently it's not very stable. There are rumors of more layoffs to come as they move more and more of the operations to India. With the layoffs that we have had in the past, there is certainly no opportunity for advancement or growth. I haven't had a pay raise since I began working there. Pay is important. You just can't give a person a good review without a little increase in pay. You know the managers are getting theirs whether they deserve it or not.

    Advice to Management

    During the next set of layoffs, please take a very close look at the people on the "GO" side of the list and an even closer look at the people on the "STAY" side. I am sure that you will come across several that can be swapped between lists.



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