Amdocs Reviews

Updated April 23, 2015
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Employee Reviews

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  1. development group leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Group Leader in Champaign, IL
    Current Employee - Development Group Leader in Champaign, IL

    I have been working at Amdocs full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    learning opportunities in projects is good
    product knowledge is available to employees
    telecom focused company and all products related to telecom

    Cons

    weak middle level management in taking sound decision
    No promotion opportunities and not good roadmap for employees development
    working culture is dependent on project and manager

    Advice to Management

    learn to improve on mistakes

  2. very knowledgable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good new technologies to learn, Hot telecom area. Good prospects for newbies. Nice cultural mix and overall a neat place. Initial salary may be good for a year.

    Cons

    too much work and growth lineup is weak. The compensation remains same for long. Hiring freezes common. Benefits not in line with market and work. Management is very narrow.

    Advice to Management

    raise and growth

  3. Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSME
    Former Employee - SSME

    I worked at Amdocs full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Employee care is very good
    Transparent Environment
    Good Pay

    Cons

    Benefits are not upto the mark.

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  5. Horrible, worst period of my life

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    If you want the company to hire you and forget you exist

    Cons

    Benefits does not worth working for, management with ego, sucks life out of you

    Advice to Management

    Invest in employees then invest more

  6. Good company - work-life balance varies based on location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development Group Leader
    Former Employee - Development Group Leader

    I worked at Amdocs full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Amdocs is a big product company. So if you are at right location you
    - may get good technical work to work on
    - market competitive salary
    - depending on project/location - work culture varies. Generally good.
    - domain knowledge is valuable if you get to work on full portfolio for telecom solutions

    Cons

    - bad work culture if you are on a production support site
    - may not get much technical knowledge
    - company will try to extract most out of you.

    Advice to Management

    Work-life balance is most important aspect

  7. Development Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at Amdocs full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Health benefits, 401k, many customer facing positions and variety of business scenarios you can learn from

    Cons

    avg salary, crazy work hours sometimes without good justification, tendency to focus on quantity and not quaility, no clear career path

  8. Helpful (1)

    TECHNICAL PROGRAM/PROJECT RELEASE MANAGER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - TECHNICAL PROGRAM/PROJECT RELEASE MANAGER in Champaign, IL
    Former Contractor - TECHNICAL PROGRAM/PROJECT RELEASE MANAGER in Champaign, IL

    I worked at Amdocs as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very active and challenging environment. Enjoyed working with very skilled offshore people.
    Their applications and infrastructure is very tight and different from other business environments. Staff is very helpful in assisting you to achieve your goal.

    Cons

    The offshore communication gap and long hours. The long hours to achieve the deployment date as advertised to the customer. Environment is very lean in that one resource can be assigned to many customers as a production support and/or developing a new environment for new customers on a Global level. Lack of a backup resource to assist with issues.

    Advice to Management

    Expand the staff levels in order that the developers do not burn out

  9. Helpful (3)

    Limited Options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Amdocs full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free parking, spacious cubes, excellent work personal life balance (often overtime is compensated by additional days off)

    Cons

    Regardless of how well you perform, raises are nonexistent (even for cost of living). Promotions rarely exist and usually only after one threatens to quit. Organization is quite disorganized and doesn't work well as a team. Not the ideal workplace for top talent

    Advice to Management

    Invest in talent (promotions and pay increases). Ensure all teams are working to the same goal. Remove the hierarchy issues

  10. Don't walk, run away from this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Storage-software Development Expert in Champaign, IL
    Former Employee - Storage-software Development Expert in Champaign, IL

    I worked at Amdocs full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The only thing going for this place is the salary. They pay high salary for the area, which traps you if you live accordingly.

    Cons

    Office politics run rampant, even to the detriment of the product they put out. Programming is shoddy, with clients having to be repaid thousands and thousands of dollars due to poor implementation, and then patches are applied that end up breaking other things. More work is piled on, and they do not hire appropriately. They have cycles where they have to let people go, and artificially select candidates to place at the bottom of the bell curve to get rid of, then five months later realize they need to replenish because they THINK they have a new client coming on. BEWARE - they will hire you then the contract will fall through because the account execs are IDIOTS - and they will just tell you to leave with no feelings. Corporate used to send out employee satisfaction surveys, and they were so bad that have meetings were started on how to approve morale, then they decided it was just easier to get rid of the people who complained the loudest. Upper management is incompetent, and tries to micro-manage because they think the problem is the people, when in fact the process structure in Champaign stinks. People are given work with little preparation, and as for training - you better be prepared to learn it yourself somehow, because there is none. I blame corporate centers in Israel and St. Louis for looking with a blind eye toward a group of overall miserable people.

    Advice to Management

    Stop letting people from India take all the leadership positions. They have no idea how to relate to White Americans, and have no management nor people skills. As to the senior management team, they all need to be replaced. Most rose to the level of their incompetence, as the old adage goes.

  11. Good place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Amdocs Test Manager in Seattle, WA
    Current Employee - Amdocs Test Manager in Seattle, WA

    I have been working at Amdocs full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good salary, multicultural environment, growth opportunities, lots of training courses available, high level professionalism thought the company

    Cons

    most of the time this is not 9 to 5 job. you have to work as much hours as the current situation demands.

    Advice to Management

    .

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