AmeriCredit Reviews

Pros

- Willingness to teach you the business
- Strong, positive company culture
- Recognition of talented people
- Great benefits

Cons

- Management group is not diverse and have mostly been with the firm since the early days
- Some lack of diversity of thought
- A lot of layers of middle management

Advice to Senior Management

None

Pros

Good benefits. Pay was pretty good. Great people. Lots of feedback on your performance beginning on your first day on the floor to the 90th day so you see your progression. Supervisor monitored calls each month, shows exactly what call was listened to and usually get the results the same day. Overall and pretty good place to work.

Cons

Changed systems out of the blue. Change of higher management = BIG unnecessary changes. Unwilling to work with schedule change requests.

Advice to Senior Management

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Pros

Bonuses are okay
Flexibility of Hours
Friendly People

Cons

Notification of Changes
Lack of Manager's Responsibilities
Changes in Operation constantly

Advice to Senior Management

Please have helpful managers that are at their desk when a team member needs them
Please send out notification to employees in advance especially if there is a change in hours or cut of hours

Pros

Challenging work environment. Great place to gain experience.

Cons

Office politics. Poor communication from upper management regarding direction of the company. High turnover rate. Many layoffs. Some layoff decisions don't make sense leading you to believe they were made hastily by management who do not know the employees well enough. Business operates on a boom and bust cycle.

Advice to Senior Management

Try to better control growth. Upper level employees do make a lot of money by growing quickly, but the consequences are too negative on lower level employees when things turn. But I don't see that happening. Younger generations will have to rebuild the american workplace once older generations are gone.

Pros

Benefits and the work/life balance. The people are great too!

Cons

The company is at the mercy of the economy and has been hurt in the past by conditions that are in no way directly related to the AmeriCredit business model.

Advice to Senior Management

Make sure to stay true to the roots and be very deliberate in selecting customers, parters and internal managers.

Pros

People who work here are generally happy people who are happy to work there. Everybody knows they have a job to do and they work to get it done. There are a lot of employees who have been here for a long time but with the economy downturn, it's not a very stable environment. This company gives you guidelines to work within but they also allow you to fine tune those guidelines to make you the most effective. Communication is pretty open as far as events going on within the company. Corporate offices have hundreds of employees. Branches are pretty small.

Cons

Upper management does not recognize people in non-management positions as key to its success. If you have a college degree, you are sure to be on the fast track. Not everybody carries their weight and there are some slackers. Income is not as good as some competitors. Recent downturn in the market has taken our bonus opportunity. Some credit analyst don't give the support needed to help the field reps. This company set the standard at one time, now they are following what everybody else is doing. Poor planning again to avoid another 2003 when so many people lost their jobs........It's happening again this year..

Advice to Senior Management

you need to get back to the nuts and bolts of what made this company a success. You need to get back into other departments and stop looking at numbers.....people are the key and want to be heard. We have put our trust in you. It's sad to see that in recent years AmeriCredit has dropped it's core values I-4 (integrity, investment, innovation and information). Nobody at the corporate level mentions it anymore.

Pros

All in all, AmeriCredit is a good company to get your feet wet in the finance industry but you should not expect timely and deserving promotions that you’ll more than likely get at other companies.

Cons

AmeriCredit is a fairly run-of-the-mill company to work for. Shortcomings exist, especially in fair competitive salary compensation. I know of several people with solid experience that interviewed for various positions within the company that they were clearly qualified for – legal, internal audit. Most of them turned down jobs due to low salary offers. This is especially true of positions within the various analytics departments. Officer level salaries seem to be more competitive, naturally. Wages for hourly positions in customer service and collections have diminished significantly over the last year just as so many other finance companies have reduced wages for newcomers - $12 to $14 per hour to about $10 now. Nepotism does exist, especially at the corporate headquarters. During heavy layoff periods these people and their silly positions remain unaffected. The benefits are fairly standard, nothing special – no significant stock matching programs that could beat other companies programs. Health, dental, and vision are all standard and should support the needs of the common family in good health. The bonuses are usually miniscule to the point that you wonder why it was even given out in the first place – a few hundred bucks a year when the company has great year. It’s nice to get some kind of reward but no one here counts on a “quality-of-life” improvement based on the bonuses. Times are tough in the auto finance industry, especially when nearly all of your accounts are sub prime like AmeriCredit’s.

Advice to Senior Management

Some, not all, Senior level managers in the analytics departments exhibit Scrooge like behavior when it comes time to reward hard working analysts with well deserved promotions.