AmeriHealth Caritas

www.amerihealthcaritas.com
Employer Engaged

AmeriHealth Caritas Reviews

Updated February 21, 2015
Updated February 21, 2015
41 Reviews
2.9
41 Reviews
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Paul Tufano
5 Ratings

Employee Reviews

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  1.  

    Very pleasant experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Analyst in Philadelphia, PA
    Former Employee - Data Analyst in Philadelphia, PA

    I worked at AmeriHealth Caritas full-time (more than a year)

    Pros

    Great benefits, competitive pay, admirable corporate mission. Management is typically fair and understanding of personal lives and commitments.

    Cons

    A lot of corporate changes with minimal communication. Corporate secrecy is to be expected, but a little communication can go a long way.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Not what's it's wrapped up to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Specialist in Philadelphia, PA
    Current Employee - Enrollment Specialist in Philadelphia, PA

    I have been working at AmeriHealth Caritas full-time (more than 5 years)

    Pros

    Being able to work from home, bonuses and other incentives.

    Cons

    Poor Management, Lack of employees, No room for growth, Talking down to employees, Constanly changing processes and deadlines

    Advice to ManagementAdvice

    Please be more considerate to your employees and do not talk down to them. Also stop holding employees back from career advancements. Be fair and treat all employees equally and stop giving special treatment to certain employees. Lastly stop over working the employees and hire more employees to avoid mandatory overtime/ having employees work on holidays that the company is closed.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Community Health Educator

    Former Employee - Community Health Educator in Baton Rouge, LA
    Former Employee - Community Health Educator in Baton Rouge, LA

    I worked at AmeriHealth Caritas

    Pros

    Fun. Helping others understand Medicaid. Great mission statement.

    Cons

    Cannot make mistakes. Poor training by team leads. Sneaky leads. Team leads never own up to their mistakes. They are the first ones to throw their teams under the bus to make themselves look perfect. If their team members made a mistake, how would that person know if they were never taught certain things. There are always 2 sides to a story. Glad I am out of there.

    Advice to ManagementAdvice

    Watch closely who your leads are. They only tell you what you want to hear.

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    In work just as in life, there's good and bad in everything!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA

    I have been working at AmeriHealth Caritas full-time (more than 3 years)

    Pros

    Excellent benefits, competitive salary, overall sense of unity within the organization, room advancement and professional growth

    Cons

    Rapid growth is having s direct impact on patient care. I cam be difficult to meet the days demands and provide an our clients with the best customer service.

    Advice to ManagementAdvice

    In my time here I have seen on numerous occasions how office politics become the only factor used as a tool to delegate responsibility and gain advancement within the organization.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Misleading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Examiner in Jacksonville, FL
    Current Employee - Claims Examiner in Jacksonville, FL

    I have been working at AmeriHealth Caritas full-time (more than a year)

    Pros

    Pay is decent. I do not have any other pros for this organization. Not even the location because depending on your schedule traffic in that area can be a beast.

    Cons

    Their definition of a flex schedule is that you pick a fixed schedule and stick to it. Also, they say you can telework but they actually make you telecommute. Lastly, they expect you to produce at a certain level of accuracy but do not give you the tools to do so and write you up if you cannot meet the requirement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Sr Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AmeriHealth Caritas full-time (more than 3 years)

    Pros

    Decent EPMO structure and processes,work and life balance.

    Cons

    IT leadership lacks experience,Lack of IT transparency

    Advice to ManagementAdvice

    Make sure you address human resource related issues as priority.
    Create more collabartive approach between IT teams and PMO teams.

  8. 1 person found this helpful  

    Gain experience if you can and then leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources
    Former Employee - Human Resources

    I worked at AmeriHealth Caritas full-time

    Pros

    Great health benefits, tuition reimbursement after 3 months of employment, and competitive salary

    Cons

    Everything is chaotic and unorganized. Management does not care to dump work on you. There is no personal development or goals but expect to bring a lot to the table. Everyone smiles in your face and gossips behind your back even upper management. There is a new CEO and the VP of HR left just like many others. Clear red flag. The turn over rate is very high. There are people who can delegate but have no idea what their subordinates are doing so they pretend to know what you are doing. The communication is so poor you wont know about something important until its 5 minutes before announcement to the entire company. They try to sale you the pros of the company during the interview and do a great job but the only thing going for this company is benefits and a competitive salary. But if you want to be over worked and miserable with gossiping employees and mangers who choose favorites. Apply! Some of the employees are nice and professional while many others are ghetto. The systems are stone age and there are always constant issues. Some departments have the ability to work from home like customer service reps but otherwise you must be in management or have a nice manager to work from home. Its a shame but the company has good values when you look at it in black and white but in reality I am not sure where the direction of HR is going which is the backbone of the company. People are leaving left and right.

    Advice to ManagementAdvice

    Look for ways to engage employees
    Provide professional development
    Provide goals
    Communicate!
    Promote within
    Update technology
    Reduce turn over rate
    Ask employees for feedback
    Offer flexible work arrangements for all level employees
    Create new roles for advancement such as senior level or supervisory roles

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Not a place to make a career at....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at AmeriHealth Caritas full-time (more than 10 years)

    Pros

    Made quite a few friends.....

    Cons

    This company was good when I first started working there. As the years went on, things got worst. It got to a point where the manager that I worked for did NOT know their job at all. Took credit for other peoples work and never took the time to find out what others on the team was working on. Never responded to emails and phone calls, but got nasty with people when they didn't respond to theirs. The CONS list is endless. Promoting people that didn't deserve it over people who did. VERY poor management.

    Advice to ManagementAdvice

    Evaluate all your managers/supervisors. You'll thorn find out who needs to be demoted from that position. There are people who don't need to managing anybody if they can't do their on job. This company was good when it was AmeriHealth/Keystone Mercy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Not for long term career unless you want to retire there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Philadelphia, PA
    Former Employee - Programmer in Philadelphia, PA

    I worked at AmeriHealth Caritas full-time (less than a year)

    Pros

    Benefit, and very close the airport

    Cons

    The management is horrible, no one will listen to you anyway.
    Technology is outdated, you will not learn anything.

    Advice to ManagementAdvice

    Don't border to say anything.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Not what it was hyped up to be...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Call Center Representative in Philadelphia, PA
    Former Contractor - Call Center Representative in Philadelphia, PA

    I worked at AmeriHealth Caritas as a contractor (less than a year)

    Pros

    Coworkers are friendly and helpful. Call center work environment is pleasant and well spaced. All employees are good hearted, well natured, and care about the job and the person on the other end of the line.

    Cons

    Management is quick to send a nasty email but never responds to your important issues or questions regarding the job/task at hand...also hard to track down if there is an issue/problem.

    Advice to ManagementAdvice

    Be more available to your employees. Invest more into training so the calls go smoothly on both ends.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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