AmeriMark Reviews

Updated August 9, 2015
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Gary Giesler
10 Ratings

17 Employee Reviews

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  1. Inventory Planner

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great team environment Advancement opportunities Recognize achievements

    Cons

    pay is below what to expect for duties


  2. Lacks internal communication.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AmeriMark full-time

    Pros

    Co workers are the best!

    Cons

    Lack of communication from supervisors.

    Advice to Management

    Treat employees as adults instead of children.


  3. Boooooring!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Easy job, can play on phone all day

    Cons

    Low pay, not challenging, poor management, frequent furloughs


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  5. Helpful (1)

    Career Suicide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Staff in Cleveland, OH
    Current Employee - Office Staff in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AmeriMark full-time (More than 8 years)

    Pros

    If you are desperate for a job, you can at least expect a paycheck that doesn't bounce. They have health benefits (too bad most of your paycheck goes to them). Close to the highway, so easy to get to.

    Cons

    Everything else. The pay is way below average for the Cleveland area. They are not willing to invest in more up-to-date equipment like computers and printers. The software used is out of date. They are not willing to train or use newer software, so you end up aging out of what is current when looking for new employment. They don't think about the future, so they employ cost saving measures that will boost the bottom line initially, but won't work out in the long term (I've been here awhile, so I've seen it first hand). Their company credit program is predatory. They offer credit to anyone. The primary age demographic is the elderly, so they push their credit program with interest rates that are insane. I've seen the bad debt numbers, so I question the ethics behind offering people credit who have no business getting it.

    Advice to Management

    There isn't anything that can be done. Catalogs are a dying business. Updating to a more web-based point of sale may help, but since they won't invest in updated infrastructure, it's a no-win situation.


  6. Helpful (1)

    Amerimark LLC employee review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stock Pulls in Middleburg, OH
    Former Employee - Stock Pulls in Middleburg, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AmeriMark full-time (More than a year)

    Pros

    Full time available, breaks every few hours, overtime available every once in a while. Employees are nice

    Cons

    Supervisors are condescending and verbally abusive, raises are few and far between and only 25 cents. Difficult time getting time off for paternity leave, point system for attendance is entirely . Also employees are not allowed to use vacation time around major holidays like thanksgiving and christmas. VERY little advancement within the company

    Advice to Management

    keep in mind that employees have lives and families to take care of and are not animals


  7. Trees from the Forest

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Middleburg Heights, OH
    Former Employee - Management in Middleburg Heights, OH
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AmeriMark full-time (More than 8 years)

    Pros

    Rank and file employees are engaging and willing to help new hires

    Cons

    Senior management could care less about moral despite their claims to the contrary

    Advice to Management

    Take a closer look at your mid level managers. Time with the company dose not guarantee ability to manage in a professional manner.


  8. Last Resort for Employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Materials Handler in Berea, OH
    Former Employee - Materials Handler in Berea, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AmeriMark full-time (More than a year)

    Pros

    The water cooler doesn't cost any money. Sometimes management provides lunch, if the swill they bring qualifies as food, they will hire ANYONE who needs a job

    Cons

    Dirty, management was awful, pay is low, morale is low, the parking is poor, safety procedures not followed, no job security, work was dull and boring

    Advice to Management

    Quit. Just quit so someone better can replace you.


  9. Great company, poor management.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Worker in Berea, OH
    Current Employee - Worker in Berea, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AmeriMark full-time (More than a year)

    Pros

    Great atmosphere with some friendly people. Some you simply can't get along with, but you find that anywhere

    Cons

    Management doesn't listen to employees at all. I'd tell you my situation but frankly, they'd know who I was right away. It's a shame that I have to remain anonymous to ensure job security.

    Advice to Management

    LISTEN TO YOUR EMPLOYEES! Or else, they won't want to stay.


  10. Helpful (1)

    Where do I start?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middleburg Heights, OH
    Current Employee - Anonymous Employee in Middleburg Heights, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AmeriMark full-time (More than 3 years)

    Pros

    - Location? I don't know theres at least 50 fast food places to eat nearby? - Quiet atmosphere is ideal for daily naps

    Cons

    - Parking is AWFUL... does not accomodate different shifts. VERY crowded - Professionalism? I don't see it.... call center supervisors hate their lives and upper management cares less about the company as a whole - Below average wages for work to be done. half of the job is just organizing mistakes which should have been fixed years ago but put aside because of leadership - No community... expect when the CEO wants everyone to petition against catalog taxing - Ancient equipment..... everything manual seriously who uses groupwise still - HR dept. is unhelpful and weird... like really weird.

    Advice to Management

    Gotta pay more to get better talent in the doors and KEEP them


  11. Helpful (2)

    Somebody is Milking this Cash Cow HARD.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Middleburg Heights, OH
    Former Employee - Customer Service Representative in Middleburg Heights, OH
    Negative Outlook
    Disapproves of CEO

    I worked at AmeriMark full-time (More than 3 years)

    Pros

    Great co-workers. Some of the nicest people with whom I've ever worked. They all help one another because it's the best way to learn anything there,

    Cons

    What would you call a LLC that doesn't seem to invest in itself? What would call a company that runs a call center on ancient equipment, runs on 90's era software, cannibalizes PCs rather replacing them, hasn't repaired the water fountains in three years, has one restroom key that male and female employees must share for their respective restrooms, stops holding "all hands" meetings, and cancels the annual company picnic. This company, in my opinion, is, at best, penny wise and pound foolish. On a Sunday night you may see a dozen agents in a 75% empty call center taking catalog orders from 8 different catalogs while (potential) customers from around the entire country are left simmering on the phone waiting to spend money. So they save paying a few more $10/hr agents who could have taken in thousands of dollars in merchandise sales. Nobody really knows how the software works, It's so old that even the IT people don't know how to fix it. They really, really need to get some pros in there, But they won't.

    Advice to Management

    If there ever was a place in need of an "undercover boss" this call center is it. The owners seem to have very little interest in innovation while the supervisors seem mainly focused on personnel issues and keeping their jobs. I don't believe you intend to stay in business for much longer. I think your plan is to keep sucking money out of it till it dies,



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