America First Credit Union

  www.americafirst.com
  www.americafirst.com

America First Credit Union Reviews

Updated December 22, 2014
Updated December 22, 2014
59 Reviews
3.2
59 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Lund
22 Ratings

Review Highlights

Pros
  • Fun environment to work in with really great people (in 5 reviews)

  • Great benefits, somewhat flexible schedules (in 6 reviews)


Cons
  • Low pay for the tasks completed and compared to other financial institutions in the area (in 12 reviews)

  • They are simply a means to an end, and they have no loyalty to new, or long time employees (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I found my time at America First entertaining thanks to the people I worked with, but monotonous in the day to day tasks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Salt Lake City, UT
    Former Employee - Teller in Salt Lake City, UT

    I worked at America First Credit Union full-time (more than an year)

    Pros

    Good benefits. Fun Atmosphere. We had monthly work parties. Flexible with college schedule. The managers were very helpful with training new employees. This was a great job coming out of high school and beginning to save for college.

    Cons

    I found a few of my fellow employees to be lazy and yet management did little to rectify the problems this caused. This usually ended up with a small group of employees shouldering the extra load. Low pay was also a con.

    Recommends
    Neutral Outlook
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at America First Credit Union

    Pros

    Works with school schedual, great benafits

    Cons

    Pay is low especially for being here as long as I have

  3.  

    Great job, but not a career if salary is important to you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Teller in Las Vegas, NV
    Former Employee - Lead Teller in Las Vegas, NV

    I worked at America First Credit Union full-time (more than 3 years)

    Pros

    Great team environment, hard work recognized, lots of training throughout if you put in the effort but is best for hands on learners.
    Great scheduling.

    Cons

    Pay is very low as compared to other credit unions. And loan side gets paid more than supervisors, and the pay raise between teller to lead is only a few dollars.

    Advice to ManagementAdvice

    Recognize that higher sales expectations should also be compensated. Also, transparency in pay range would be nice.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Stressful, but has its moments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at America First Credit Union full-time (less than an year)

    Pros

    I love my coworkers, they make the day bearable.

    Cons

    First off, the pay is really bad for the job you do, especially for being one of the top credit unions.
    Second, the training isn't long enough, so when you start at the branch, it can be really stressful and overwhelming.

    Advice to ManagementAdvice

    Have new employee training be longer than a week, and it wouldn't hurt to pay your employees more...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Difficult To Advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at America First Credit Union full-time (more than 3 years)

    Pros

    Flexible schedule, federal holidays, great coworkers

    Cons

    poor pay, limited room for advancement

    Advice to ManagementAdvice

    When it came close to the time that I would graduate from college rumors circulated that I would be leaving the company to look for other employment. This led to when I would be in job interviews for positions within the company that people believed I was leaving the company, which contributed to my failure to advance in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great for students

    Former Employee - Mortgage Loan Officer in Ogden, UT
    Former Employee - Mortgage Loan Officer in Ogden, UT

    I worked at America First Credit Union full-time (more than 3 years)

    Pros

    As a teller/Loan Officer, there branches you can work at that allow you to go to school and still work full time

    Cons

    Very low pay. Bad pay gap between employee and management.

    Advice to ManagementAdvice

    Be more transparent with expectations vs. possible pay.

  8.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Salt Lake City, UT
    Current Employee - Teller in Salt Lake City, UT

    I have been working at America First Credit Union part-time (less than an year)

    Pros

    Able to work around school schedule, pay is great for recent high school graduates

    Cons

    Not much of a raise and gap between management and tellers is bad

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    I love working at America First.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Testing in Riverdale, UT
    Current Employee - Branch Testing in Riverdale, UT

    I have been working at America First Credit Union full-time (more than an year)

    Pros

    Great benefits, somewhat flexible schedules.

    Cons

    Pay could be a little more competitive

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good, with downsides

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service in Roy, UT
    Current Employee - Member Service in Roy, UT

    I have been working at America First Credit Union part-time (less than an year)

    Pros

    -Great benefits and vacation leave.
    -Fairly flexible schedule for being a student.
    -Lots of opportunities for advancement.
    -Decent pay, but not great.
    -Good work-life balance. I've never worked more than 6 days in a row.

    Cons

    -If you are helping a member during your scheduled break, they refuse to reschedule it. You miss your break and have to be on the phone for 6 hours straight.
    -No tuition reimbursement
    -Consistently understaffed. There's not a single day I have worked where an email is sent out asking you to come in early or stay later.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Ogden, UT
    Current Employee - Teller in Ogden, UT

    I have been working at America First Credit Union full-time (more than an year)

    Pros

    Good for school, the environment is very good.

    Cons

    I feel like a robot when I talk to the members. I am miserable at work most of the time.

    Advice to ManagementAdvice

    Make work more fun.

    Recommends
    Neutral Outlook
    Approves of CEO

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