America's Best Contacts & Eyeglasses
3.0 of 5 47 reviews
www.twopair.com Lawrenceville, GA 6 to 15 Employees

America's Best Contacts & Eyeglasses Reviews

Updated Jul 1, 2014

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3.0 47 reviews

                             

64% Approve of the CEO

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James W. Krause

(14 ratings)

50% of employees recommend this company to a friend
47 Employee Reviews
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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    I liked working here. I learned a lot that will help me with future jobs.

    Optometric Tech (Current Employee)
    Littleton, CO

    ProsAt the time we had a very good staff. Great manager, they were flexible with my schedule.

    ConsNew management came and values changed. I lost my job from medical reasons and they were very uncaring.

    Advice to Senior ManagementNeeds better structure and more professional employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Good job with a company that cares about their troops.

    Current Employee (Current Employee)
    Durham, NC

    ProsGood management that's fair and wants u to do good.
    Good benefits for FT people.
    Happy team spirit, coworkers have your back.
    Good opportunity to get promoted or get a raise by being certified, etc.
    Sometimes it is very busy, but I actually like that the day goes by so quick.

    ConsSaturday meetings are mandatory so u can't be off for a weekend very often. But when we play Jeopardy for our meeting it's kinda fun.
    No benefits for part time.
    Some customers are really rude, bug I guess that's true anywhere.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    It was a pleasure working for America's Best!

    Receptionist (Former Employee)
    Millville, NJ

    ProsWonderful management, reasonable working hours, closed on Sundays, training was proficient and understandable. Enjoyable, organized, and clean workplace! Wonderful experience.

    ConsMinimum wage pay when working as a secretary or technician.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    How many ways can we find to treat you badly?

    Assistant Store Manager (Former Employee)
    Fairview Heights, IL

    ProsThere are no pros

    ConsEvery day was a battle , horrible rude District Managers and GM , rude and ignorant customers , forget about time off because they would black out the calendar claiming
    It's prime selling season but the GM could take off and leave whenever they wanted

    Advice to Senior ManagementGet a life and a clue ! You treat your best employees the worst

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Best employees.. horrible management

    Anonymous Employee (Former Employee)

    ProsSuper easy job. Just smile and customers love you. One pair of glasses free a year and 50% off the rest of the time.

    ConsHorrible labs.. constantly getting glasses wrong, it seems like the labs do not check the glasses before they are sent out. When I was working there it seemed that at least 40% of the glasses prescriptions had something wrong with it but we were constantly having to tell customers to "get used to them" or the quality of the frames themselves is crap. even the "designer" expensive frames like ray ban are horrid.

    Oh and don't you dare have an issue that your general manager won't help you with. Neither will your district manager or the corporate office. pretty much they do not care if it does not affect them.

    Also next to no room to move up in the company. They will always hire outside instead of promoting from within.

    Advice to Senior ManagementLearn how to treat your employees like people! Not cogs in a horribly oiled machine.

    – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Comp & Benefits
           
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    Confusion in all levels of managemenr.

    Anonymous Employee (Former Employee)

    ProsRate of pay was exceptional, the benefits were employee affordable. Promotions were minimal, though many promises were made.

    ConsHigh level of confusion in training, payroll and customer service.

    No, I would not recommend this company to a friend

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    great

    Optometrist (Former Employee)
    New York, NY

    Prosstable paycheck, good hours, no sundays

    Conspatient flow, management, store organization

    Advice to Senior Managementnone

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    • Culture & Values
           
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    I love the environment and the people I have met so far in this experience

    Optometric Tech (Current Employee)
    Keizer, OR

    ProsVery professional and busy-moving. Fun, fascinating, etc.

    ConsThe online scheduling system can be troublesome to the store scheduling system
    Payment

    Advice to Senior ManagementThere was a former manager that was constantly off the wall. Unprofessional, upset, and bothered. Management has gotten better in our store 100%, huge outlook difference; Can't complain.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    • Career Opportunities
           

     

    Great job as a student.

    Unlicensed Optician (Former Employee)
    Glen Burnie, MD

    ProsGreat opportunity to make commission. You wear a lab jacket over your clothes so it's easy to get dressed for work.

    ConsDepending on the location, it is mandatory to work every Saturday and attend Saturday morning meetings.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Complete chaos!!

    Anonymous Employee (Former Employee)

    ProsEveryone is very nice and friendly. Everyone helped one another when they saw they needed assistance and the customers were very friendly

    ConsManagement was horrible. They sat in the office all day ate lunch and did not interact with the workers or the customers. It was complete chaos. Everyone goes on lunch at the same time so there's maybe two workers out on the floor while the other ten are on lunch.

    Advice to Senior ManagementYou're a manager for a reason. Manage your store in an orderly fashion.

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