America's Car-Mart Reviews

Updated April 2, 2015
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3.0
38 Reviews
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America's Car-Mart Vice Chairman, President, and CEO Hank Henderson
Hank Henderson
30 Ratings

Employee Reviews

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  1. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in Montgomery, AL
    Current Employee - Office Manager in Montgomery, AL

    I have been working at America's Car-Mart

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of places for growth!

    Cons

    Not enough time in the day for the office manager! !

    Advice to Management

    Delegate some of the office duties to the GM!

  2. Car mart account rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at America's Car-Mart

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    People learning experience & customers if your in the right area.

    Cons

    A lot to learn in a short amount of time.
    The pay is hard to live off of even for me and I'm 21 with no kids.

    Advice to Management

    Pay increase to at least 11 dollars.
    And take more time to train your employees why the hell is there customers 80 days late on 100 dollar payments come on.

  3. Helpful (1)

    Be Prepared to have no life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager In Training in Harrison, AR
    Current Employee - Sales Manager In Training in Harrison, AR

    I have been working at America's Car-Mart full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Interesting work, had a lot of fun establishing long-term relationships with customers.

    Cons

    In management program, they dangle the carrot of pay increases, bonuses for each quarter, yet the pay and bonuses are unattainable.

    Advice to Management

    Accountability, get some, have some. (they will never see this)

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  5. General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Birmingham, AL
    Current Employee - General Manager in Birmingham, AL

    I have been working at America's Car-Mart

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent opportunity and excellent bonus structure. Upper management lets you be in control of your destiny and is a company that believes in morals and ethics

    Cons

    Takes hard work and dedication. If you are not a hard worker it will show and not being successful will mean long days and nights of working. Can be extremely stressful with upper management questioning your every move.

    Advice to Management

    You have an excellent structure. Base salary should increase but other than that continue doing what has been working.

  6. Great company with high expectation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at America's Car-Mart full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Advancement opportunities, company values are lived by, good communication between different levels of management, feeling of being a small company, tight nit group. Training is exceptional, you get daily opportunities to learn if you're willing. Good bonus potential in almost every position, not just management.

    Cons

    Difficult life/work balance. Long hours for weeks on end. Most likely growing pains from a small company growing at a fast rate. More work than most employees can accomplish in a day.

    Advice to Management

    Reevaluate the number of employees needed. Update pay scale across the board, stand behind the good employees and growth will continue

  7. Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Previous Employee in Tulsa, OK
    Former Employee - Previous Employee in Tulsa, OK

    I worked at America's Car-Mart full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Meet and greet so many different people.

    Cons

    Forget about complaining to anyone, keep it to yourself cause nothing gets resolved and no one cares. The stupid hotline is worthless. When you catch your boss (you know who you are) trying to hire someone after they fail the drug test, the sign it's time to go. I believed and thought highly about this company along time ago but it went down hill. I would of retired with this company. And bullying another associate should never be allowed (GM knew about it). Talking (GM) about customers issues with vendors in front of that customer should not be allowed! BIG NO NO! Calling associates stupid behind his back and of course he heard it and of course you deny it but I heard it all. GM was hateful, walked around with a big chip on her shoulder, yelling at associates, discussing associates problems with other non management about other associates. I can only speak about my previous lot but I've heard horror stories about several lots around my area.

    Advice to Management

    my advice would be to stick with the co. policy and actually practice what it say to do. If you fail a drug test or fail a background check you shouldn't be able to work! I think you should spend the extra money to hire a company to do the drug testing. I don't think its a good idea for everyone in the building to know that you failed your drug test! Very tacky and unprofessional.

  8. Life inside America's car mart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Associate in Okmulgee, OK
    Current Employee - Inventory Associate in Okmulgee, OK

    I have been working at America's Car-Mart full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everything. Great people. Fun workplace. Clean workplace. Amazing company benifits

    Cons

    Absolutely nothing. It is a fantastic place to work

    Advice to Management

    Keep doing what your doing

  9. Great opportunity if new to car business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at America's Car-Mart full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    You can go as far as your drive and desire takes you with Car-Mart. If you have never been in the car business before this would be the place to start. Outstanding training and great corporate backing.

    Cons

    As a salesperson the pay is not great. They put a lot of their money into management. If you are a manager at a smaller lot don't expect a day off.

    Advice to Management

    Pay your sales people more money. consider using a sliding scale based on units sold.

  10. Good company work for.

    Current Employee - Office Manager
    Current Employee - Office Manager

    I have been working at America's Car-Mart full-time

    Pros

    Can move up in company

    Cons

    Better training for mgr and better benefits

  11. Long hours and bad home/work balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at America's Car-Mart

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good money for smaller towns. Average stress level. Great vacation time available.

    Cons

    Not able to schedule vacation time if every aspect of your dealership not in order.

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