American Airlines Reviews in Chicago, IL

Updated September 4, 2014
Updated September 4, 2014
650 Reviews
3.1
650 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
35 Ratings

Review Highlights

Pros
  • Good flight benefits if you know how to roll the dice with non-reving (in 135 reviews)

  • working with some of the most experienced pilots in the industry, travel benefits (in 68 reviews)


Cons
  • The senior management is making it very difficult to want to stay (in 20 reviews)

  • In order to advance you have to know someone in upper management (in 18 reviews)

More Highlights

56 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Flight Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Chicago, IL
    Former Employee - Flight Attendant in Chicago, IL

    I worked at American Airlines part-time for more than a year

    Pros

    Travel, flexible schedule, great experience

    Cons

    Straight Reserve, pay, politics, uncertain future of company.

    Advice to ManagementAdvice

    Easy to move around the company if you put in the time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    World class company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Airline Pilot  in  Chicago, IL
    Current Employee - Airline Pilot in Chicago, IL

    I have been working at American Airlines full-time for more than 10 years

    Pros

    Industry leader
    High level of support

    Cons

    Work holidays and weekends
    Still has weak labor- management relations

    Advice to ManagementAdvice

    Pay your pilots industry standard, at least

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    International Gate Agent

    Former Employee - International Passenger Service Agent  in  Chicago, IL
    Former Employee - International Passenger Service Agent in Chicago, IL

    I worked at American Airlines part-time for more than 8 years

    Pros

    The flight benefits are great - unlimited (but stand-by). They promote from within and if you prove yourself, you will have the opportunities to move up the corporate ladder. Health benefits are good.

    Cons

    Pay is horrible. Many of us work overtime to make ends meat. Your just a number.

    Advice to ManagementAdvice

    Reward employees for good service. Appreciate your employees and show your appreciation. They work hard and deal with a lot of personalities on a daily basis.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    I liked my co workers. Management not so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - American Airlines Flight Attendant  in  Chicago, IL
    Former Employee - American Airlines Flight Attendant in Chicago, IL

    I worked at American Airlines full-time for more than 10 years

    Pros

    I liked the people I would meet on the plane.

    Cons

    changes that came with the new management team.

    Advice to ManagementAdvice

    No D2r. Give people what they were promised!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    some good people in a pool of cheats of epic porportions and full of deceptionists.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent  in  Chicago, IL
    Former Employee - Ramp Agent in Chicago, IL

    I worked at American Airlines full-time

    Pros

    discounted flights and good discounts

    Cons

    bad punch clocks, bad and vague rules, favortistic leads, bad attendance system and a weak union at ord

    Advice to ManagementAdvice

    learn to hire with experience watch your crooked crew chiefs to promote unworthy people to crew chiefs cuz its their friends and a serious violation to rules

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    In the beginning was great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In Flight  in  Chicago, IL
    Former Employee - In Flight in Chicago, IL

    I worked at American Airlines full-time for more than 3 years

    Pros

    You receive the same benefits as American Airlines. Great commuter policy.

    Cons

    Poor management. Lack of competent leadership. Favoritism over good judgment. Company offered the ability to tailor schedule yet was denied for most transactions. Poor utilization of crew assignments. Aircraft fleet outdated and behind most other regionals of its size.

    Advice to ManagementAdvice

    Maintain a level of trust with your employees .Foster a positive work environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Not an airline you would like to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Chicago, IL
    Former Employee - Flight Attendant in Chicago, IL

    I worked at American Airlines full-time for more than a year

    Pros

    Traveling benefits, medical and dental.

    Cons

    Not a good company to work for. Supervisors always harass employees, even flight as a flight attendant. There is also too much of a division between employees. It actually feels as if they hate each other.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at American Airlines full-time for more than 8 years

    Pros

    The flight benefits are great. Your work schedule is flexible.

    Cons

    Sometimes your schedule will fall apart and you work very long days.

    Advice to ManagementAdvice

    They should get out there and work a few trips so they know whats going on in a flight attendants daily routine.

    No opinion of CEO
  10.  

    Probably the worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Being underpaid, and overworked, the amount of nonsense that you have to put up with is amazing. This place is full of nothing but window washers trying to make it to the top of the managerial ladder, which they will never make.

    Cons

    The people that run the company are complete morons, the pay sucks, you're treated like an animal rather than a human and the management is terrible bumbling morons.

    Advice to ManagementAdvice

    Quit

    Negative Outlook
    Disapproves of CEO
  11.  

    Love my job! Would love to see better moral within the work groups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant  in  Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at American Airlines full-time for more than 5 years

    Pros

    Flexible schedule. Good benefits. Feel fairly compensated for the job.

    Cons

    Morale of workers is low due to uncertainty of job security.

    Advice to ManagementAdvice

    Be more forthcoming with information. Encourage and reward dependable and loyal employees more. Such as incentive for good attendance rather than punishment for calling in sick.

    Recommends
    Positive Outlook
    No opinion of CEO

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