American Airlines Reviews

Updated May 14, 2015
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62 Employee Reviews

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  1. some good people in a pool of cheats of epic porportions and full of deceptionists.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Agent in Chicago, IL
    Former Employee - Ramp Agent in Chicago, IL

    I worked at American Airlines full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    discounted flights and good discounts

    Cons

    bad punch clocks, bad and vague rules, favortistic leads, bad attendance system and a weak union at ord

    Advice to Management

    learn to hire with experience watch your crooked crew chiefs to promote unworthy people to crew chiefs cuz its their friends and a serious violation to rules


  2. Helpful (1)

    Not an airline you would like to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Chicago, IL
    Former Employee - Flight Attendant in Chicago, IL

    I worked at American Airlines full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Traveling benefits, medical and dental.

    Cons

    Not a good company to work for. Supervisors always harass employees, even flight as a flight attendant. There is also too much of a division between employees. It actually feels as if they hate each other.


  3. In the beginning was great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight in Chicago, IL
    Former Employee - In Flight in Chicago, IL

    I worked at American Airlines full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You receive the same benefits as American Airlines. Great commuter policy.

    Cons

    Poor management. Lack of competent leadership. Favoritism over good judgment. Company offered the ability to tailor schedule yet was denied for most transactions. Poor utilization of crew assignments. Aircraft fleet outdated and behind most other regionals of its size.

    Advice to Management

    Maintain a level of trust with your employees .Foster a positive work environment.


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  5. Helpful (2)

    Fast paced work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at American Airlines full-time (More than 8 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    The flight benefits are great. Your work schedule is flexible.

    Cons

    Sometimes your schedule will fall apart and you work very long days.

    Advice to Management

    They should get out there and work a few trips so they know whats going on in a flight attendants daily routine.


  6. Probably the worst company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at American Airlines full-time (More than 3 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Being underpaid, and overworked, the amount of nonsense that you have to put up with is amazing. This place is full of nothing but window washers trying to make it to the top of the managerial ladder, which they will never make.

    Cons

    The people that run the company are complete morons, the pay sucks, you're treated like an animal rather than a human and the management is terrible bumbling morons.

    Advice to Management

    Quit


  7. Helpful (1)

    Love my job! Would love to see better moral within the work groups.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at American Airlines full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule. Good benefits. Feel fairly compensated for the job.

    Cons

    Morale of workers is low due to uncertainty of job security.

    Advice to Management

    Be more forthcoming with information. Encourage and reward dependable and loyal employees more. Such as incentive for good attendance rather than punishment for calling in sick.


  8. Line Captain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot - Captain in Chicago, IL
    Current Employee - Pilot - Captain in Chicago, IL

    I have been working at American Airlines full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a tough career choice, but at Eagle, it's more of a job. Do your time, cover your ass and watch your back, trust no one in management, keep low profile. You will get paid, but make sure youre not shorted by overworked book keepers. I had more fun and enjoyment being a charter pilot back in the day. Steady work is good.

    Cons

    work schedule quaility declining=less quality of life. No real management leadership from such a management heavy organization. Old style top-down management. You are a number, nothing more, nothing less. Your input doesn't matter, suggestions are not headed. Pay stagnant and benefit costs increasing. Paychecks need constant attention...so many contractual language issues that you can get the short end if you don't watch it. Very low overall moral. Many of us were recruited with promises of career progression, flowing into AA, but it hasn't really happened.

    Advice to Management

    Time for all new blood, new way of doing things. When passengers/employees are not happy, you're just a declining decaying dinasour. Give employees the tools (working air-carts/GPU/jet-bridge/de-ice trucks. Enpower front-line personal to make a difference and a decicision instead of being scared to act so nothing gets done or fixed.


  9. Management "qualified" to run fast food restaurants..... Horrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Agent in Chicago, IL
    Current Employee - Agent in Chicago, IL

    I have been working at American Airlines part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Co workers and flying bennies

    Cons

    Uneducated management, majority at ORD only have a HS degree, if that. Company does not care for its employees. Broken, unsafe, archaic equipment. Management changes every season, ex: today you are ramper, 6 months from now running it all at ORD.

    Advice to Management

    Go back to college, get people skills and show employees they matter.


  10. Management sucks the higher up you go

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Mechanic in Chicago, IL
    Current Employee - Aircraft Maintenance Mechanic in Chicago, IL

    I have been working at American Airlines full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Love working with my fellow employees. Very diverse crowd. Great experience.

    Cons

    Very little compensation for your responsibility. Management wants more and more from you and wants to give you less and less. AMR and newely formed AAG keep reporting about all the profits rolling in yet the compensation for employees is atrocious. Specially for the regional flying.

    Advice to Management

    Here is a clue for you. Regional flying is a neccesity to operations. The aircraft go thru more cycles then the larger aircraft. They require more work from both maintenance and flight crews. Current MOD at ORD seems more interested in how he can screw you and ruin moral than fix problems. The common adage there is that Moral Don't Fix Airplanes. Well let me tell ya, Bad Moral fixes them a lot slower.


  11. Great place to work, really bad management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Service Clerk in Chicago, IL
    Current Employee - Fleet Service Clerk in Chicago, IL

    I have been working at American Airlines full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flight benefits, great group of people that is the reason I'm still here you are just a number if you don't make mistakes they won't know who you are

    Cons

    They don't care about you at all it's all about them making their money you are just a number poor management . Anybody can be a supervisor that's why they don't last



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