American Airlines Reviews

Updated August 23, 2015
65 reviews filtered by
  • Chicago, IL Area
  • Any Job Title
  • Any Status
Employment Status

Reset

65 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    International Gate Agent

    Former Employee - International Passenger Service Agent in Chicago, IL
    Former Employee - International Passenger Service Agent in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at American Airlines part-time (More than 8 years)

    Pros

    The flight benefits are great - unlimited (but stand-by). They promote from within and if you prove yourself, you will have the opportunities to move up the corporate ladder. Health benefits are good.

    Cons

    Pay is horrible. Many of us work overtime to make ends meat. Your just a number.

    Advice to Management

    Reward employees for good service. Appreciate your employees and show your appreciation. They work hard and deal with a lot of personalities on a daily basis.


  2. I liked my co workers. Management not so much.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - American Airlines Flight Attendant in Chicago, IL
    Former Employee - American Airlines Flight Attendant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines full-time (More than 10 years)

    Pros

    I liked the people I would meet on the plane.

    Cons

    changes that came with the new management team.

    Advice to Management

    No D2r. Give people what they were promised!


  3. Helpful (1)

    Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Chicago, IL
    Former Employee - Flight Attendant in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Airlines part-time (More than a year)

    Pros

    Travel, flexible schedule, great experience

    Cons

    Straight Reserve, pay, politics, uncertain future of company.

    Advice to Management

    Easy to move around the company if you put in the time.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. some good people in a pool of cheats of epic porportions and full of deceptionists.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Agent in Chicago, IL
    Former Employee - Ramp Agent in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at American Airlines full-time

    Pros

    discounted flights and good discounts

    Cons

    bad punch clocks, bad and vague rules, favortistic leads, bad attendance system and a weak union at ord

    Advice to Management

    learn to hire with experience watch your crooked crew chiefs to promote unworthy people to crew chiefs cuz its their friends and a serious violation to rules


  6. Helpful (1)

    Not an airline you would like to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Chicago, IL
    Former Employee - Flight Attendant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines full-time (More than a year)

    Pros

    Traveling benefits, medical and dental.

    Cons

    Not a good company to work for. Supervisors always harass employees, even flight as a flight attendant. There is also too much of a division between employees. It actually feels as if they hate each other.


  7. In the beginning was great!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Flight in Chicago, IL
    Former Employee - In Flight in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Airlines full-time (More than 3 years)

    Pros

    You receive the same benefits as American Airlines. Great commuter policy.

    Cons

    Poor management. Lack of competent leadership. Favoritism over good judgment. Company offered the ability to tailor schedule yet was denied for most transactions. Poor utilization of crew assignments. Aircraft fleet outdated and behind most other regionals of its size.

    Advice to Management

    Maintain a level of trust with your employees .Foster a positive work environment.


  8. Helpful (2)

    Fast paced work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    No opinion of CEO

    I have been working at American Airlines full-time (More than 8 years)

    Pros

    The flight benefits are great. Your work schedule is flexible.

    Cons

    Sometimes your schedule will fall apart and you work very long days.

    Advice to Management

    They should get out there and work a few trips so they know whats going on in a flight attendants daily routine.


  9. Probably the worst company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Negative Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    Being underpaid, and overworked, the amount of nonsense that you have to put up with is amazing. This place is full of nothing but window washers trying to make it to the top of the managerial ladder, which they will never make.

    Cons

    The people that run the company are complete morons, the pay sucks, you're treated like an animal rather than a human and the management is terrible bumbling morons.

    Advice to Management

    Quit


  10. Helpful (1)

    Love my job! Would love to see better moral within the work groups.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at American Airlines full-time (More than 5 years)

    Pros

    Flexible schedule. Good benefits. Feel fairly compensated for the job.

    Cons

    Morale of workers is low due to uncertainty of job security.

    Advice to Management

    Be more forthcoming with information. Encourage and reward dependable and loyal employees more. Such as incentive for good attendance rather than punishment for calling in sick.


  11. Line Captain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pilot - Captain in Chicago, IL
    Current Employee - Pilot - Captain in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    It's a tough career choice, but at Eagle, it's more of a job. Do your time, cover your ass and watch your back, trust no one in management, keep low profile. You will get paid, but make sure youre not shorted by overworked book keepers. I had more fun and enjoyment being a charter pilot back in the day. Steady work is good.

    Cons

    work schedule quaility declining=less quality of life. No real management leadership from such a management heavy organization. Old style top-down management. You are a number, nothing more, nothing less. Your input doesn't matter, suggestions are not headed. Pay stagnant and benefit costs increasing. Paychecks need constant attention...so many contractual language issues that you can get the short end if you don't watch it. Very low overall moral. Many of us were recruited with promises of career progression, flowing into AA, but it hasn't really happened.

    Advice to Management

    Time for all new blood, new way of doing things. When passengers/employees are not happy, you're just a declining decaying dinasour. Give employees the tools (working air-carts/GPU/jet-bridge/de-ice trucks. Enpower front-line personal to make a difference and a decicision instead of being scared to act so nothing gets done or fixed.



Showing 65 of 959 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.