American Airlines Reviews

Pros

Travel benefits are great, but better for spur of the moment. If you want to make sure you get there, buy a ticket because the flights are so full. The airline business is interesting and there's never a dull moment.

Cons

The business of running an airline seems ancillary to providing operational statistics that can be analyzed. Promotions, particularly in the field locations, seem to be handed out based on "high school" attributes as opposed to actual knowledge or even ability to manage people. There are too many managers that don't "help" or "hurt" the company. They might as well be on vacation. The same can be said for people that don't work there at all. What's the point? As you might imagine, accountability is lacking.

Advice to Senior Management

While I think Mr. Arpey is OK and certainly knowledgeable, there is a vast void of leadership at the next level. Many Sr. VP/VPs of today would be eaten for breakfast by the old CEO, Robert Crandall. It's time to clean house.

Pros

Great if you want to travel. Great job while attending college or just as part time gig for the flight benefits and insurance. There is great flexibility.

Cons

Management is picked based on who you know and not what you know. If you have logic you are working at the wrong company. No appreciation from managers. They are s
Always out to get you. Too many politics and too many small minded people with egos incharge which in turns screws up the operation.

Advice to Senior Management

Get rid of all the middle management. Stop hiring people not because you know them but because of their capabilities

Pros

The travel benefits are outstanding, if you use them.

Cons

If you're a family man who is not able to travel the world, you'll find yourself not using the company's best benefit - the nearly free travel privileges. The benefits also attract employees that are young and interested in hopping all over the world, which is fine, but it doesn't make it easy for the older employees to develop relationship when all anyone ever talks about is where they went that weekend. That, and the turnover is ridiculous. Two years max and you're expected to move on, and all roads lead to Headquarters @ DFW.

Raises are non-existent unless you move around, even laterally. It takes 1-2 months from the time you interview for a position to the time you receive word that you didn't make it.

Advice to Senior Management

You have to motivate your employees by paying them for their performance. We've gone years without a raise. The quarterly bonus check of $100 is a joke...

Pros

Great benefits, great people, focuses on Safety

Cons

Salary not keeping pace with the rest of the airline industry

Advice to Senior Management

Promotions are needed to maintain good personnel

Pros

when I got hired we were the leader in airlines.

Cons

Management has let down the company.

Advice to Senior Management

Retire

Pros

Good travel and health benefits

Cons

Some positions are very repetitive type.

Advice to Senior Management

Management should be encourage to more profesional training

Pros

The benefits, for now, are great. If you can use them. Healthcare costs are raising through the roof and IF you can actually get on an aircraft (flights are ALWAYS full) then it's okay.

Cons

Everything right now. If Our top 1000 management would not take HUGE multimillion dollar bonuses every year while claiming we don't make any money, it would be better company morale.

Advice to Senior Management

Top management needs to be replaced.

Pros

Fly anywhere for minimal fee. Great Brand Recognition. outstanding employee health insurance program, tons of happy, nice, helpful people to work with

Cons

work scheduling very conflicting. some supervisors with nose 'up in the air' towards recent hires, part-time seems to be forever...

Advice to Senior Management

upper management seems to be OK. the front-line management people need to be called upon

Pros

The ability to choose our hours when no on reserve. The ability to pick up hours.

Cons

Lack of respect from management.

Advice to Senior Management

More positive management style would work better.

Pros

The employee travel program is a major benefit to working for the airline. The people can be very friendly, depending on who's flying that day.

Cons

Job Security is not always there. The airlines are volatile. It's a constant struggle between management and union, especially during contract negotiation time.