American Airlines
2.9 of 5 616 reviews
www.aa.com Fort Worth, TX 5000+ Employees

American Airlines Reviews in Dallas-Fort Worth, TX

Updated Jul 10, 2014
All Employees Current Employees Only

3.1 232 reviews

                             

75% Approve of the CEO

American Airlines CEO Doug Parker

Doug Parker

(8 ratings)

51% of employees recommend this company to a friend
233 Employee Reviews Back to all reviews
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    interview

    Flight Attendant (Current Employee)
    Dallas, TX

    Prosgreat experience love the people!

    ConsTakes a LOOONNNGG time be patient

    Advice to Senior ManagementLove to have the processing time go faster.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    AA.com Consultant

    User Experience Lead (Former Employee)
    Fort Worth, TX

    ProsI worked on aa.com as a consultant. I loved the way American Airlines has embraced agile. They provide constant training on agile as well as having plenty of coaches on hand for any questions/issues that come up. Having this dedication to a "methodology" across disciplines has provided a very stable and structured environment. The people at American Airlines (corporate office) make the place special. I have made life-long friends there.

    ConsI don't have very many cons. I loved working there. Perhaps the structured environment might be a "turn-off" to some people. I'm not there now for the merger although this might be a temporary disruption to an otherwise well-oiled machine.

    Advice to Senior ManagementKeep doing what you have been doing. I found that most of the upper management were accessible and very supportive.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Caught in Bankruptcy

    Customer Service Manager (Former Employee)
    DFW, TX

    ProsGood pay friends and benfits

    ConsToo much favoritism for advancement

    Advice to Senior ManagementGet rid of all AA management

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work!

    Applications Development Team Lead (Current Employee)
    Fort Worth, TX

    ProsAMR does invest in their people in terms of training and supporting you in new technology

    ConsMerger causing insecurity for management levels

    Advice to Senior ManagementFind out if US Airways has a matching position that will need to move to DaLLAS in the next 2 yrs

    Yes, I would recommend this company to a friend

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    Hard Work, But Fun!!

    Airport Agent (Former Employee)
    DFW, TX

    ProsFlexibility and can swap out hours...

    ConsHard work, long hours, weather at times, delays...

    Advice to Senior ManagementLet us do our job and stand with us on issues!!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Working For This Company Was a Wonderful Experience.

    Transportation Servcies Agent (Former Employee)
    Dallas, TX

    Prosvery flexible with work hours, picking shifts, jobs, and fairness with everyone.

    ConsCompany is currently going through growing pains and is in the middle of restructuring.

    Advice to Senior ManagementHave an open mind and listen to some of the employees ideas if they make sense that will increase revenues and profits for the company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    great place to work and the best benefits

    Reservations Agent (Former Employee)
    Dallas, TX

    Proshard to combine with a second job

    Constravel benefits are the best part of the job. you can travel everywhere :-)

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Generally it is good, but you need to have politics....

    Software Engineer (Current Employee)
    Fort Worth, TX

    ProsBig company, Load work life balance, Stable environment

    ConsIt is included a lot of politics when you send email. The salary wise you are not making a lot of money but you have flight benefit..

    Yes, I would recommend this company to a friend

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    Great employees and travel benefits

    Purchasing (Current Employee)
    Dallas, TX

    Prosof course the travel benefits and great coworkers

    ConsSome benefits are ok but there is no paid maternity leave

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Overworked and undercompensated

    Human Resources (Former Employee)
    Fort Worth, TX

    ProsOpportunity to move within the company. Most employees are bright, high performers. This is a great learning experience at any level, but move on after a couple of career moves.

    ConsOverworked and undercompensated. Travel is the carrot that keeps employees onboard, but it doesn't pay the bills. Benefits are good in comparision. Departmental conflict bog down drag timelines and increase cost in an industry thatg should be operating like a lean mean machine.

    Advice to Senior ManagementInnovate by project, create a cross departmental team and name a leader that reports and is accountable directly to senior managment. That move would save millions.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at American Airlines reviews and ratings in Dallas-Fort Worth, TX — including employee satisfaction and approval rating for American Airlines CEO Doug Parker. All 233 reviews posted anonymously by American Airlines employees.