American Airlines
2.9 of 5 615 reviews
www.aa.com Fort Worth, TX 5000+ Employees

American Airlines Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

2.9 615 reviews

                             

60% Approve of the CEO

American Airlines CEO Doug Parker

Doug Parker

(20 ratings)

48% of employees recommend this company to a friend
615 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Good flight benefits if you know how to roll the dice with non-reving"
    in 130 reviews
  • "working with some of the most experienced pilots in the industry, travel benefits"
    in 66 reviews
Cons:
  • "The senior management is making it very difficult to want to stay"
    in 20 reviews
  • "In order to advance you have to know someone in upper management"
    in 17 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Long time flyer

    Anonymous Employee (Current Employee)
    South San Francisco, CA

    ProsThe work schedule is flexible if you are single and low in seniority. You have travel benefits and can go anywhere, but you have to be patient and flexible.

    ConsDepending on where you are based in the system; determines how your work experience will be. You can't be a single parent and do this job if you are low on the seniority list because you get paid very little and you are on-call most of the year. You don't have enough rest time on the layovers to enjoy the cities you are in.

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    • Culture & Values
           
    • Work/Life Balance
           
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    • Career Opportunities
           
    • Approves of CEO

     

    The new American is here!

    American Airlines Flight Attendant (Current Employee)
    Miami, FL

    ProsThe family atmosphere is amazing! I have been a flight attendant with American for six months now and I feel truly supported. The flexibility is also wonderful.

    ConsThe flight benefits as far as buddy passes are pretty high, and I've worked for three other airlines.

    Advice to Senior ManagementKeep up the good work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    AA.com Consultant

    User Experience Lead (Former Employee)
    Fort Worth, TX

    ProsI worked on aa.com as a consultant. I loved the way American Airlines has embraced agile. They provide constant training on agile as well as having plenty of coaches on hand for any questions/issues that come up. Having this dedication to a "methodology" across disciplines has provided a very stable and structured environment. The people at American Airlines (corporate office) make the place special. I have made life-long friends there.

    ConsI don't have very many cons. I loved working there. Perhaps the structured environment might be a "turn-off" to some people. I'm not there now for the merger although this might be a temporary disruption to an otherwise well-oiled machine.

    Advice to Senior ManagementKeep doing what you have been doing. I found that most of the upper management were accessible and very supportive.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great for a career

    Anonymous Employee (Current Employee)

    ProsStrong benefits, lots of stability even during merger with another airline.

    ConsLimited upward mobility. Management tends to promote unqualified favorites

    Advice to Senior ManagementGive more options for upward movement other than transferring across the company

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    • Culture & Values
           
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    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Caught in Bankruptcy

    Customer Service Manager (Former Employee)
    DFW, TX

    ProsGood pay friends and benfits

    ConsToo much favoritism for advancement

    Advice to Senior ManagementGet rid of all AA management

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Good Company

    Anonymous Employee (Current Employee)

    ProsFlight Benefits are great

    ConsLong Drive is killing me

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Great place to work!

    Applications Development Team Lead (Current Employee)
    Fort Worth, TX

    ProsAMR does invest in their people in terms of training and supporting you in new technology

    ConsMerger causing insecurity for management levels

    Advice to Senior ManagementFind out if US Airways has a matching position that will need to move to DaLLAS in the next 2 yrs

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Comp & Benefits
           
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    Hard Work, But Fun!!

    Airport Agent (Former Employee)
    DFW, TX

    ProsFlexibility and can swap out hours...

    ConsHard work, long hours, weather at times, delays...

    Advice to Senior ManagementLet us do our job and stand with us on issues!!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
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    • Comp & Benefits
           
    • Career Opportunities
           

     

    Ok if you like living on the road

    Anonymous Employee (Former Employee)

    ProsAway from home all the time

    ConsAway from home all the time

    Advice to Senior ManagementGive some of your bonus to the people who run the company

    – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    A very unorganized company with a large quantity of mismanagement.

    Facilities Maintenance Mechanic (Former Employee)
    Tulsa, OK

    ProsGreat salary, okay flight benefits if you finish 20 years of service, a large portion of the aircraft are still maintained in the United States unlike other airlines.

    ConsBenefits soared through the roof even prior to the government coverage option, very little job security, high management turnover.

    Advice to Senior ManagementProbably need to establish a bottom-up approach to conducting operations.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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