American Airlines

www.aa.com

American Airlines Reviews

Updated January 28, 2015
Updated January 28, 2015
735 Reviews
3.3
735 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
74 Ratings

Review Highlights

Pros
  • Great flight benefits as American has a lot of destinations around the world (in 145 reviews)

  • Flight benefits are great if you don't mind the whole standby aspect (in 35 reviews)


Cons
  • the policies with attendance, senior management doesn't know answers to certain questions you ask (in 21 reviews)

  • With all the people laid off with flight benefits, not sure you'll really get to use them (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Its good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot, First Officer in Houston, TX
    Current Employee - Pilot, First Officer in Houston, TX

    I have been working at American Airlines full-time (less than a year)

    Pros

    They give you best service, with best medical insurances and lots of health care with perfect guides.

    Cons

    They give you best service, with best medical insurances and lots of health care with perfect guides. And lots of more..

    Advice to ManagementAdvice

    Nothing much

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Captain in New York, NY
    Current Employee - Captain in New York, NY

    I have been working at American Airlines full-time (more than 10 years)

    Pros

    Best is of course your co-workers. Management is very good and genuinely cares about their employees. Great bonuses and profit sharing available when the company doe well. After 25 years of service, I'd definitely work for them again.

    Cons

    Union constantly bickering between management and the labor groups.

    Advice to ManagementAdvice

    Continue to appreciate and value your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Love working here and for a great company that cares about their employees, I wish the pay was better though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    Great benefits, love being able to fly anywhere I'd like to go with my family, I love our customers!

    Cons

    Pay isn't high enough for the stress we go through

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Project Management Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior, Project Manager in Miami, FL
    Former Employee - Senior, Project Manager in Miami, FL

    I worked at American Airlines

    Pros

    Company has a lot of travel opportunities for work if you are in a project management role. Performance drives salary increases and promotions.

    Cons

    Too much travel for work affects quality of life. Salary does not commensurate to experience level as they overvalue travel benefits as part of the whole package.

    Advice to ManagementAdvice

    Giving raises to keep employees motivated is key.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Excellent company with bright future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    Great benefits including world wide travel.

    Cons

    Lower total compensation related to other companies.

    Recommends
    Positive Outlook
  7.  

    Tariff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines (more than a year)

    Pros

    Work from home is amazing!

    Cons

    Hours can be long, people can be very difficult

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Ticket/Gate Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales, Ticketing, Accounting, Customer Relations in Gunnison, CO
    Former Employee - Sales, Ticketing, Accounting, Customer Relations in Gunnison, CO

    I worked at American Airlines part-time (more than a year)

    Pros

    challenging, exciting, fun, satisfying good hours,

    Cons

    part time, seasonal, low pay, no benefits

    Advice to ManagementAdvice

    more hands on training.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    An amazing company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time (more than 3 years)

    Pros

    They treated me very well. I found out that i had thyroid cancer two weeks after i started there and was allowed to miss as much time as necessary to get the surgeries done and my radiation as well. They always treated me very well while working for them.

    Cons

    The main thing that i can think of that was not so great was the issue with the cleaning up of the ice on the ground outside. I also had a major issue with the company wide lay off but that could not be helped.

    Advice to ManagementAdvice

    Do not get so personal with thier personell, because that caused them to play favorites.

    Recommends
    Neutral Outlook
  10.  

    Challenging, but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL

    I have been working at American Airlines full-time (more than a year)

    Pros

    Fantastic experience
    Uplifting
    Great employment opportunities within company
    Travel opportunities

    Cons

    No training pay
    Fast Paced
    Large
    Corporate
    Low starting pay

    Recommends
  11.  

    Domestic sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Domestic Sales in Cary, NC
    Former Employee - Domestic Sales in Cary, NC

    I worked at American Airlines

    Pros

    A great company with a lot of vision.

    Cons

    There are some grumpy people out there.

    Recommends
    Positive Outlook
    Approves of CEO

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American Airlines

 
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