American Airlines Reviews

Updated August 31, 2015
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American Airlines CEO Doug Parker
Doug Parker
17 Ratings

Pros
  • Flight benefits were good if you could actually get on a flight (in 145 reviews)

  • Flight benefits are great if you don't mind the whole standby aspect (in 35 reviews)

Cons
  • the policies with attendance, senior management doesn't know answers to certain questions you ask (in 21 reviews)

  • Finding a way to use the flight benefits as they really don't want you traveling or using your benefits (in 20 reviews)

More Pros and Cons

126 Employee Reviews

Sort: Popular Rating Date
  1. Inpatient with Handicapped or Elderly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Senior Business Analyst in Tempe, AZ
    Former Employee - Senior Business Analyst in Tempe, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at American Airlines (More than 3 years)

    Pros

    AA great for Hindu nepotism.

    Cons

    Issues accommodating handicapped employees; never saw anyone over 40. double standards for contractors. Hindu nepotism.

    Advice to Management

    wake up


  2. Agent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flying benefits Flying Benefits nothing else

    Cons

    Horrible experience Hours based on seniority Still used SABRE


  3. Cargo Service Coordinator

    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    Learned a lot, good co- workers

    Cons

    Low pay , subcontract salary no benefits


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Home Based Reservations Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Based Reservation Agent in Green Valley, AZ
    Former Employee - Home Based Reservation Agent in Green Valley, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at American Airlines full-time (Less than a year)

    Pros

    Excellent training program and no age discrimination.

    Cons

    Employees hired were not informed that the company was considering bankruptcy before they were hired.


  6. Bohica

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Analyst in Dallas, TX
    Current Employee - Crew Analyst in Dallas, TX
    Doesn't Recommend
    Positive Outlook

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    Travel benefits flexible work schedule.

    Cons

    Poor upper management , treat workers like dirt.

    Advice to Management

    Treat employees better and bring back profit sharing


  7. Helpful (2)

    Constant drama between ALL work groups.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - American Airlines Flight Attendant in DFW, TX
    Former Employee - American Airlines Flight Attendant in DFW, TX
    Doesn't Recommend

    I worked at American Airlines full-time (More than 10 years)

    Pros

    I love the job. Talking to customers in the air was a blast!

    Cons

    DRAMA! LAYOVERS TOO SHORT. No time to spare on flights.

    Advice to Management

    TOO FAR GONE!


  8. Helpful (1)

    Financial analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Ok place. That's all I can say

    Cons

    Politics politics and politics no growth or promotion

    Advice to Management

    Need management improvement


  9. My review

    • Career Opportunities
    Current Employee - Cart Pusher in Pembroke Pines, FL
    Current Employee - Cart Pusher in Pembroke Pines, FL

    I have been working at American Airlines part-time (More than a year)

    Pros

    The company is well organized

    Cons

    I haven't had any problems with this company

    Advice to Management

    Keep up the good work


  10. Helpful (2)

    once a great place to work, not anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Maintenance Technician in Tulsa, OK
    Former Employee - Aircraft Maintenance Technician in Tulsa, OK

    I worked at American Airlines (Less than a year)

    Pros

    good benefits and top-out pay

    Cons

    negative, rude, lazy coworkers. the entire "union vs. management" atmosphere is terrible. the company is too large, most of the time the right hand doesn't know what the left hand is doing.

    Advice to Management

    stop rewarding incompetence/ laziness... especially amongst yourselves. why should an executive of an unprofitable company receive bonuses/ stock options etc???? it makes no sense and destroys employee morale.


  11. Not recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You have great flying benefits

    Cons

    Based on seniority. Rare chance of advancement



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