American Airlines

www.aa.com
Profile Unclaimed

American Airlines Reviews

Updated February 27, 2015
Updated February 27, 2015
757 Reviews
3.3
757 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
87 Ratings

Review Highlights

Pros
  • Great flight benefits as American has a lot of destinations around the world (in 145 reviews)

  • Flight benefits are great if you don't mind the whole standby aspect (in 35 reviews)


Cons
  • the policies with attendance, senior management doesn't know answers to certain questions you ask (in 21 reviews)

  • With all the people laid off with flight benefits, not sure you'll really get to use them (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The feeling of Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cabin Servuce in Heathrow, England (UK)
    Former Employee - Cabin Servuce in Heathrow, England (UK)

    I worked at American Airlines full-time (more than 10 years)

    Pros

    The cheap flights are great. Can go anywhere in thr USA. Family atmosphere so you WANT to go to work.

    Cons

    Shift work with early 5am starts and midnight finishes. Not enough days off with their 424241 rota.

    Advice to ManagementAdvice

    Look after your staff and they will look after your Airline

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Working here has really enlighten my views on different cultures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - American Airlines Flight Attendant in Lax, GA
    Current Employee - American Airlines Flight Attendant in Lax, GA

    I have been working at American Airlines

    Pros

    I love the fringe benefits,as well as the ability to travel free

    Cons

    Long hours away from home

    Advice to ManagementAdvice

    Hire more transgender

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    I love the people and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Portland, OR
    Current Employee - Manager in Portland, OR

    I have been working at American Airlines

    Pros

    The company is gives you many opportunity to grow

    Cons

    Very busy environment at all times not onle holidays

    Advice to ManagementAdvice

    Go for it

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    MAJOR Improvements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Dallas, TX
    Former Employee - Flight Attendant in Dallas, TX

    I worked at American Airlines full-time (more than 10 years)

    Pros

    Travel, Work/Life Balance, Friends, Easy going Work environment

    Cons

    Company is improving but there are still setbacks

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Its good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot, First Officer in Houston, TX
    Current Employee - Pilot, First Officer in Houston, TX

    I have been working at American Airlines full-time (less than a year)

    Pros

    They give you best service, with best medical insurances and lots of health care with perfect guides.

    Cons

    They give you best service, with best medical insurances and lots of health care with perfect guides. And lots of more..

    Advice to ManagementAdvice

    Nothing much

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Excellent company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Captain in New York, NY
    Current Employee - Captain in New York, NY

    I have been working at American Airlines full-time (more than 10 years)

    Pros

    Best is of course your co-workers. Management is very good and genuinely cares about their employees. Great bonuses and profit sharing available when the company doe well. After 25 years of service, I'd definitely work for them again.

    Cons

    Union constantly bickering between management and the labor groups.

    Advice to ManagementAdvice

    Continue to appreciate and value your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Love working here and for a great company that cares about their employees, I wish the pay was better though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    Great benefits, love being able to fly anywhere I'd like to go with my family, I love our customers!

    Cons

    Pay isn't high enough for the stress we go through

  9.  

    Excellent company with bright future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    Great benefits including world wide travel.

    Cons

    Lower total compensation related to other companies.

    Recommends
    Positive Outlook
  10.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Role in London, England (UK)
    Current Employee - Support Role in London, England (UK)

    I have been working at American Airlines part-time (more than 3 years)

    Pros

    If you love travelling the world, then AA is an employer you should consider. I have been treated extremely well in my department and the people are lovely!

    Cons

    The salaries are a little low and I'm not the main breadwinner in our family, so I am cool with what I get paid. It's fairly typical for airlines to pay lower salaries. I cannot see the point in moaning about salaries as everyone has choices in life. Don't take the job if you don't like what they are going to pay you! Yes, you will get more elsewhere, but would you still be able to fly First Class on a long-haul flight or free in Economy? I think you have to decide what is important to you.

    Advice to ManagementAdvice

    I hope the merger with US Airways encourages better local employee communications and more opportunities for all.

    Recommends
    Positive Outlook
  11.  

    Domestic sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Domestic Sales in Cary, NC
    Former Employee - Domestic Sales in Cary, NC

    I worked at American Airlines

    Pros

    A great company with a lot of vision.

    Cons

    There are some grumpy people out there.

    Recommends
    Positive Outlook
    Approves of CEO

Work at American Airlines? Share Your Experiences

American Airlines

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.