American Airlines Reviews

Updated August 28, 2015
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3.4
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Recommend to a friend
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
161 Ratings

Pros
  • Flight benefits were good if you could actually get on a flight (in 145 reviews)

  • Flight benefits are great if you don't mind the whole standby aspect (in 35 reviews)

Cons
  • the policies with attendance, senior management doesn't know answers to certain questions you ask (in 21 reviews)

  • Finding a way to use the flight benefits as they really don't want you traveling or using your benefits (in 20 reviews)

More Pros and Cons

930 Employee Reviews

Sort: Popular Rating Date
  1. Overall good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at American Airlines (More than a year)

    Pros

    Good atmosphere, great travel benefits

    Cons

    salary may be slightly low in some countries


  2. supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of training, good benefits and work with many cultures.

    Cons

    Parking, you must park at the employee parking and take a bus to the termknal where you must go thru security in order to clock in.

    Advice to Management

    Should consider the retirement and flying benefits.


  3. Reservation rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Travel benefit and other benefit

    Cons

    Low income no Union


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  5. Sr. Database Architect

    Current Employee - Senior Oracle Database Administrator/Architect in Fort Worth, TX
    Current Employee - Senior Oracle Database Administrator/Architect in Fort Worth, TX

    I have been working at American Airlines (More than 3 years)

    Pros

    Hi End Technologies. Domain Knowledge for Airlines.

    Cons

    No Shore Office Operations for IT.


  6. Employment at American Airlines

    Current Employee - Airline Pilot in Chicago, IL
    Current Employee - Airline Pilot in Chicago, IL

    I have been working at American Airlines full-time (More than 10 years)

    Pros

    Good company to work for with good benefits and a good retirement plan

    Cons

    The company will not allow employees to participate in profit sharing

    Advice to Management

    Spend more money on quality of life issues to keep the good employees


  7. Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, I met great people.

    Cons

    Nothing really, I had a great time.


  8. Helpful (1)

    Jobs for folks without family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Res Agent in Dallas, TX
    Current Employee - Res Agent in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at American Airlines full-time (More than 3 years)

    Pros

    Flight Benefits and home based work

    Cons

    Pay is low for amount of knowledge needed to perform functions. Perform too many jobs for one salary.


  9. Inventory Analyst Material Planning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Service Representative in Tulsa, OK
    Former Employee - Inventory Service Representative in Tulsa, OK
    Recommends
    Approves of CEO

    I worked at American Airlines full-time (More than 5 years)

    Pros

    Great co-workers best in the industry! Loved the flight benefits for me and my family.

    Cons

    Heavy work load.


  10. Technical Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at American Airlines full-time

    Pros

    Good work culture, relax work environment. More methodology with delivery. Overall a great experience.

    Cons

    Pay is Ok. Flight benefits can sometime be pain during peak season. But, work when needed.

    Advice to Management

    N/A


  11. Helpful (1)

    Reservations Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Domestic Sales in Durham, NC
    Former Employee - Domestic Sales in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines full-time (More than a year)

    Pros

    The ability to work from home

    Cons

    Customers can be super angry

    Advice to Management

    I loved the senior management. They genuinely seemed to care about your progress, and growth. I would actually advise to keep growing your people.



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