American Airlines Reviews

Updated July 28, 2015
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879 Employee Reviews

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  1. Helpful (2)

    Gate Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Travel benefits from day1, fast paced enviorment

    Cons

    Scare tactics and a insane attendance policy, older long term employees poor customer service atitudes.

    Advice to Management

    Back your employees.


  2. Helpful (1)

    Flight Service Manager

    Current Employee - FLIGHT SERVICE MANAGER MAR in Coral Gables, FL
    Current Employee - FLIGHT SERVICE MANAGER MAR in Coral Gables, FL

    I have been working at American Airlines full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are truly amazing. Flexibility, travel, challenging.

    Cons

    A somewhat negative culture. The pay.

    Advice to Management

    We must take better care of our people, and it needs to be reflected in the 5 imperatives by being #1, not #3.


  3. Helpful (2)

    Flight attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY

    I have been working at American Airlines

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great coworkers great benefit great travel and great perks

    Cons

    Long hours, could be better health insurance for the workers

    Advice to Management

    Look out for your people


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  5. Application Process

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time

    Pros

    They ensure that they are hiring competent individuals by asking multiple questions to measure their level of comprehension.

    Cons

    The process is lengthy to complete the application. You have to review and answer more than 150 questions.


  6. Great conpany

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    Great conoany with great benefits

    Cons

    I dont think it has any cons at all


  7. Employee unrest

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Job that pays in a timely manner.

    Cons

    Lots of employee inrest. No profit sharing.

    Advice to Management

    Better pull this group of employees together as one....


  8. Helpful (1)

    Not for the Little Guy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Large stable company with good benefits

    Cons

    Company culture and policies do not consider employee interests or needs

    Advice to Management

    Be mindful that individual workgroup employees perform work activities as drones and do not have a strong sense of being part of the company.


  9. Helpful (3)

    AA Rocks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You get to travel and go all around the world. Benefits are amazing. Buddy passes for friends and family. Meeting new people. Schedule. Exciting.

    Cons

    Seniority. Rude co workers at time.

    Advice to Management

    Better screening of employees.


  10. ramp

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines

    Pros

    great company to work for....family oriented

    Cons

    working very long hours and long days


  11. Helpful (1)

    Good Company/ Poor Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Philadelphia, PA
    Current Employee - Customer Service Manager in Philadelphia, PA

    I have been working at American Airlines full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The best part about working here are the flight benefits. If you are willing to move around, you can move up fairly quickly in the company.

    Cons

    Local Management is very inconsistent. You constantly find yourself defending your actions because the management team always points the finger.

    Advice to Management

    I would suggest that the management team to learn the importance of taking care of your lower level managers. Another key thing would be to reward your employees for good work vs. always telling them what they do wrong.



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