American Airlines Reviews

Updated September 1, 2015
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940 Employee Reviews

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  1. Flight attendant video interview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant
    Recommends
    Approves of CEO

    Pros

    Seeing different people everyday. Working in a different environment everyday . Traveling around the world. Definitely not your average 9-5 job.

    Cons

    Dealing with people in a bad mod everyday and trying to help them out in a professional way.


  2. Station Agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Station Agent in Hunker, PA
    Former Employee - Station Agent in Hunker, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines (More than a year)

    Pros

    The company was great to work for! The flight benefits were a plus to the job. There were lots of networking opportunities when you went for training in DFW.

    Cons

    Vacation days were limited, would have to trade with other employees for anything over two days off. The bidding process for shifts was drawn out. Would have been better to ask people what shift they would prefer.

    Advice to Management

    Keep listening to the boots on the ground! Add some vacation time for your workers so they can take advantage of the awesome flight benefits and travel!!


  3. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines part-time

    Pros

    Worlds largest airline meet many great people

    Cons

    Management doesn't appreciate the hard worker. Discipline isn't bias if someone has something personal against you.


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  5. Helpful (1)

    Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Miami, FL
    Former Employee - Flight Attendant in Miami, FL

    I worked at American Airlines (More than 10 years)

    Pros

    Travel, Flexibility, Diversity, and never mundane.

    Cons

    Weather and mechanical issues can result in schedule changes, loss/gain in hours (therefore causing you to lose pay or lose out on scheduled personal plans). Salary is lower now, especially for newly hired flight attendants.


  6. Great Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Airlines full-time

    Pros

    Worked on a great team and with very bright and genuine people. Although a very large Company the culture was that of a smaller organization, relationships were important.

    Cons

    The merger was a con just due to the changes that were required. Although necessary for the Company to succeed it of course resulted in a lot of change. Once change appeared to be in the culture, that family feel began to diminish.

    Advice to Management

    Employees from both legacy carriers have been through a lot of the past couple years. Investing in employees and being intentional about what you want the culture to be is very important for the continued success of the new American Airlines.


  7. Ali

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Chicago, IL
    Former Employee - Flight Attendant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at American Airlines (More than 3 years)

    Pros

    You were given free passes to travel with the airlines. This airlines goes all over the world

    Cons

    Long hours with low pay. Expect to work every holiday for the first 5 yeard


  8. Agent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flying benefits Flying Benefits nothing else

    Cons

    Horrible experience Hours based on seniority Still used SABRE


  9. Inpatient with Handicapped or Elderly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Senior Business Analyst in Tempe, AZ
    Former Employee - Senior Business Analyst in Tempe, AZ
    Doesn't Recommend
    Negative Outlook

    I worked at American Airlines (More than 3 years)

    Pros

    AA great for Hindu nepotism.

    Cons

    Issues accommodating handicapped employees; never saw anyone over 40. double standards for contractors. Hindu nepotism.

    Advice to Management

    wake up


  10. American is a good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservations in Cary, NC
    Former Employee - Reservations in Cary, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines (More than a year)

    Pros

    Good training, nice people and work environment.

    Cons

    Schedule not flexible as it could be.

    Advice to Management

    Allow more flexibility in scheduling.


  11. needs work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fleet Service Clerk in Oak Park, IL
    Former Employee - Fleet Service Clerk in Oak Park, IL
    Positive Outlook
    No opinion of CEO

    I worked at American Airlines (More than 3 years)

    Pros

    free flying of course! Also, meeting so many new people! Lastly, the schedule is pretty flexible especially once youve been there a while

    Cons

    The equipment is not maintained and makes the jobs more difficult.

    Advice to Management

    Better communication between management



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