American Airlines

www.aa.com

American Airlines Reviews in Washington, DC

735 Reviews
3.3
735 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
74 Ratings

Review Highlights

Pros
  • Great flight benefits as American has a lot of destinations around the world (in 145 reviews)

  • Flight benefits are great if you don't mind the whole standby aspect (in 35 reviews)


Cons
  • the policies with attendance, senior management doesn't know answers to certain questions you ask (in 21 reviews)

  • With all the people laid off with flight benefits, not sure you'll really get to use them (in 20 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Job is ok if you can handle custumers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Washington, DC
    Current Employee - Customer Service Agent in Washington, DC

    I have been working at American Airlines part-time (more than a year)

    Pros

    Flight benefits, everyday could be something different

    Cons

    Low pay, unruly customers, job is also dependent on weather

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    An Awesome company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Washington, DC
    Former Employee - Flight Attendant in Washington, DC

    I worked at American Airlines full-time (more than 3 years)

    Pros

    Health Benefits and Travel Benefits

    Cons

    I really didn't feel there are any cons with the company.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    American Airlines great play to work if you have a college degree

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager Customer Service in Washington, DC
    Former Employee - Manager Customer Service in Washington, DC

    I worked at American Airlines

    Pros

    AA is a large company with lost of opportunities if you have a college degree. Agents and Ramp personal max out salaries at 10 year with hourly rate of $23.00. Most opportunities are in large Hubs.

    Cons

    very stressful work environment. Small yearly pay increases.

    Advice to ManagementAdvice

    They do a ok job. it is very challenging working with workers union, and still they do a good job.

    Recommends
    No opinion of CEO

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