American Ambulance Reviews

Updated February 19, 2015
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Robert "Boo" Heffner
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Employee Reviews

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  1. American Ambulance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Ambulance

    Pros

    Flexible schedule.
    Internal job promotions.

    Cons

    Supervisors don't seem to care about employees.

  2. Pretty chill workplace, great place to start a career in the EMS field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EMT in Miami, FL
    Current Employee - EMT in Miami, FL

    I have been working at American Ambulance part-time (more than a year)

    Pros

    Most of the employees are friendly, hours are beyond flexible, you can work as much as you want or as little as you want, run all types of calls most are bs but you can get some serious ones, great job experience and really gets your feet wet for the EMS field.

    Cons

    Work load can sometimes be tiring, under paid for the amount of work you do, lunch isn't always guaranteed.

    Advice to ManagementAdvice

    Consider raising the employees pay really is my only complaint. Keep the employees happy to keep the customers happy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Biller in Miami, FL
    Former Employee - Biller in Miami, FL

    I worked at American Ambulance full-time (less than a year)

    Pros

    Weekends Off Depending on Position
    Good to put on your resume just to get your foot in the door in the healthcare field

    Cons

    Very Stressful Work Environment
    Overworked and Under-payed
    Managers and supervisors are constantly watching you on cameras
    System is down almost every day

    Doesn't Recommend
    Neutral Outlook
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  5. The one in Fort Pierce FL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EMT in Fort Pierce, FL
    Current Employee - EMT in Fort Pierce, FL

    I have been working at American Ambulance full-time (more than 5 years)

    Pros

    To leave and ever look back people there secretly assassinate your character

    Cons

    There is a under handed life style there you have to be there to know. People are delusional in who they are back stabbing is normal to them.

    Advice to ManagementAdvice

    Stop giving bad employee work history. If someone leaves the company for something better you are a bunch of racist and hateful people who can't stand for someone to do better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. good company, Just needs to pay their employees more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Taker in Miami, FL
    Current Employee - Call Taker in Miami, FL

    I have been working at American Ambulance full-time (less than a year)

    Pros

    40 hours guaranteed. Co-workers make the workplace fun.

    Cons

    some days can be 12+hours, boring and repetitive

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    Mistreatment of employees and patients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Taker in Miami, FL
    Former Employee - Call Taker in Miami, FL

    I worked at American Ambulance full-time (less than a year)

    Pros

    lunch break on the clock

    Cons

    A typical day was being forced to stay logged in only into the spanish speaking call receiving system due to the lack of bilingual employees everyone equally getting paid the same low rate, as to which this meant I was constantly over worked for 12 hours while management wasnt taking any calls period. calls were being constantly missed due to the english speakers not being allowed to pick up my line when i was backed up to place them on hold. Overwhelming, exhausting, favortism environment lack of discipline cross training an overall disaster of the work force. The owner talks about helping out the team and being a team but when it comes down to it the management will let the whole place crumble before they lend a helping hand and when u ask to assist in a call the surpervisor themselves refuse to even help, to prevent the call from escalating, The lack of customer service here is phenomenol. I wouldnt recommend for anyone to work here or use these services. Period.

    Advice to ManagementAdvice

    Help out. Instead of purposely throwing others overboard.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Worst experience ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Paramedic in Miami, FL
    Former Employee - Paramedic in Miami, FL

    I worked at American Ambulance full-time (more than 5 years)

    Pros

    You'll explore all of Broward and Dade, probably in one shift because dispatch is so unorganized and will cross all the units multiple times.

    Cons

    They force you to stay hours after your off time and threaten to fire you if you refuse, supervisors aren't helpful and have no power over any situation, dispatchers are the real supervisors, hours are constantly missing from paychecks, human resources gets angry if you call for help, everything is favoritism, they don't offer any type of benefits. How can you work in the medical field and not be offered any type of health insurance?

    Advice to ManagementAdvice

    Stop hiring friends and family with no management experience into leadership roles.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    EMT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EMT in Hallandale Beach, FL
    Former Employee - EMT in Hallandale Beach, FL

    I worked at American Ambulance full-time (more than 5 years)

    Pros

    Decent experience in the EMS field.

    Cons

    You never get out on time, you don't get a lunch break, supervisors are just people who collect the reports at the end of the night. The dispatchers are the real boss. They control everything. You never have a voice and management will never listen to concerns. They don't offer you any benefits. Real nice that you work in the HEALTH FIELD but you aren't offered any benefits.

    Advice to ManagementAdvice

    Start treating your employees like humans,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Its ok. Good experiance to get started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Paramedic in Miami, FL
    Current Employee - Paramedic in Miami, FL

    I have been working at American Ambulance

    Pros

    Good starting point for new EMTs and Medics, Company has a excellent Critical care protocols and training for the Critical care Paramedics (CICP). Scheduling for Part-time is easy, Easy to get days off and pick-up whatever shifts you want. Management will usuallylisten to what you have to say. New quality control committee which seems to work pretty good.

    Cons

    Full-time employees have trouble getting days off. No PTO for first year. Some favortism from management and scheduleing. CCT program needs to be refreshed. CCT program needs 3rd person on units so there is no problems when an assist is needed. Managment will tell you no one has more than 36 hours permanent right to your face, but there are a few people that do.(favortism)

    Advice to ManagementAdvice

    Everything needs to be equal with scheduling for max permanent shifts. Some have 36hrs, the favorites have 48 hrs if they want it.

  11. 2 people found this helpful

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Ambulance

    Pros

    Easy job although poorly paid

    Cons

    Total company wide incompetence throughout

    Doesn't Recommend

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